Bluebird Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 23 reviews
3/10
No Skytrax Rating
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10/10

“Bluebird kept flying”

(United Kingdom)

Not Verified | Bluebird seems to get a lot of grief for its punctuality. But I give it 5 stars for a simple reason. When BA and Virgin and so many others decided that as passenger safety was their priority they were going to run away and leave everyone in Tel Aviv, Bluebird kept flying. My favourite airline.
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Athens
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"This not service"

(Israel)

Trip Verified | This so called low cost airline is all about scamming people and getting more money on the size and weight of the bags we bring on the plane. This not service, it's a cat and mouse game where the blue bird employees have a poor attitude.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteThessaloniki to Tel Aviv
Date FlownSeptember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"no response is just plain rude"

(Australia)

Not Verified | Changed time and carrier arbitrarily and brought flight forward 2 hours. My connecting ferry was canceled due to bad weather. I was not really expecting a refund but no response is just plain rude. 5kg carry on is ridiculous.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteRhodes to Tel Aviv
Date FlownSeptember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"worst company I have ever flown"

(Israel)

Trip Verified | The worst company I have ever flown. They delayed my flight 7 hours. I lost 1 day in a booked hotel, which cost me 200$. Additionally to this they charged for a small personal bag - 450 shekels. They have very draconian system, when they check weight of all your personal items together. And if they more than 5 kg, then you pay fine in the airport. My luggage was exactly 5kg. Additionally i had a laptop and a small bag. They charged for this 450 shekels. By flying with blue bird airlines I lost 320$. Customer service of this company is extremely rude.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel Aviv to Larnaca
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"don't recommend to anyone"

(Macedonia)

Not Verified | The worst airline I have used. The moved the flight earlier for 3 hours. Called me in the middle of the night if i can come earlier. Then the flight was delayed for 1 hour. Total mess and don't recommend to anyone.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteTel Aviv to Thessaloniki
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"Worst airline I tried"

(Israel)

Trip Verified | Worst airline I tried. Delays of 6 hours+. They gave food in the airport for the delay after people have started making a fuss about it. They delayed the flight every hour by another hour not letting anyone know about the actual delay in advance, even though there was only one plane available for this flight that was known would take at least 4 hours to do a round trip to come back and pick us up.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Heraklion
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"Decidedly the worst airline"

(Israel)

Trip Verified | Decidedly the worst airline. No contact phone number as the one provided is disconnected. Emails go unanswered. Purchased "cancellation" insurance from the airline, which promised a refund. When the refund was requested, the airline simply went dark. A follow-up email a day later was responded to claiming the refund eligibility period expired the prior day. Further emails seeking clarification on why the original refund request was no honored continue to be ignored by the airline. Recommend avoiding any travel with this airline, and in particular paying for the cancellation insurance as it appears to be a complete scam. At this point I regret not reading reviews on this shady outfit prior to purchasing as others have experienced similar disappointment.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Barcelona
Date FlownJune 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Seats extremely narrow and uncomfortable"

(Israel)

Not Verified | 1) Seats didn't recline. 2) No video screens or entertainment. 3) Water must be purchased. 4) 100% full. No room to budge. 5) Seats extremely narrow and uncomfortable. 6) Aged plane.
AircraftBoeing 747
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePrague to Tel Aviv
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"charged full price without refunds"

(Israel)

Trip Verified | The worst airline we have flown on in every way. Old and nasty planes Stewardesses are nervous and knock you with your luggage. Unlike other companies, they approve loading a trolley with the regular card, but limit it to 5 kilos. Not only is their luggage limit the lowest they also stand by every passenger not to be one gram more. That's why there is also a long, never-ending line of people moving things from suitcase to suitcase and throwing clothes in the trash. The whole exercise is to charge 70 euros for one suitcase in one direction! We arrived at check-in an hour before the flight. They closed the check in and there was not one representative in the area to answer. They just let us miss the flight that left anyway in 40 minutes late. Of course they charged full price without refunds even though we booked a flight through them for the next day.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Crete
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"cabin was so dirty"

(Germany)

Trip Verified | One of two airlines that fly from Tel Aviv to Prague (direct). Would recommend choosing any other airline even if it’s with two connecting flights. Check in was in person with no option to do online. The line was more than an hour long and did not look like they made any effort of speeding it up. The crew were ok considering the stress they were under. The price was not good either probably because of the lack of competition, so you get all the features of a low cost airline for a full price. Airplane was old and not well maintained. The cabin was so dirty that I was too grossed out to take the safety guide out.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTel Aviv to Prague
Date FlownMarch 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
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