Ethiopian Airlines

LHR-ADD-HRE and HRE-ADD-LHR. I was pleasantly surprised with the efficiency of operations of this airline. All flights left on time or within 10 minutes of it. Comfortable flights but food from ADD seems to include very spicy main meals. Other legs had very good food. One criticism - the ADD-LHR flight only leaves ADD at 01.35 and they then insist on serving dinner (at 03.00). We then got a muffin and tea before landing at LHR. It would have been better to let us go straight to sleep after take off and then give us something more substantial for breakfast. No individual IFE screen on that early morning flight but it did not bother us.

Outbound: YYZ-JNB via ADD. Inbound: JNB-YYZ via ADD and FCO. On YYZ-ADD flight the flight was operated by a brand new Boeing 787 Dreamliner. Window seat was nice. Flight delayed 45 mins. Flight attendants were great food average PTVs were average size and decent. Overall this flight arrived on-time. Addis Ababa airport was nice and clean but not much service. On ADD-JNB flight it was operating with an old Boeing 767. Cabin was dirty tray tables were broken seats were torn apart and PTVs weren't functional. Flight was delayed 30 mins. Cabin crew were nice and food was average again. Flight arrived late. On the return flight on JNB-ADD flight was operated by a Boeing 757. Cabin was fairly clean no PTVs no leg room and food was ok. Surprisingly we were only 5 mins behind schedule. Cabin crew were unresponsive and unwilling to bring extra water. At Addis Ababa airport it was the same experience I had when headed to Johannesburg. On the flight ADD-YYZ via FCO the plane was a Boeing 777. PTVs were the same as the Boeing 787 food seemed better than the YYZ-ADD flight delayed at both ADD and FCO for about 15-30min. Cabin crew was nice but seemed to be purposely ignoring the passenger next to me. Overall my experience with Ethiopian Airlines was mixed up but great. Sure hope to fly them again but not on those Boeing 757 or 767 aircraft.

Montreal to Lomé via Toronto and Addis Ababa. Besides the fact that Ethiopian Airlines flights always leave late I have nothing much to complain about. Took the B787 and the B777 for the long trips food is okay and flight attendants nice. Would be nice if people could use credit cards at restaurants at Bole airport. But that's not up to Ethiopian Airlines.

10 December MXP-ADD-JNB with 1hr stopover in Rome. Return leg on 31 December. MXP-ADD 767. Flight on- time food ok but nothing special. PTVs but didn't try them. ADD-JNB 767 similar experience but no IFE. Addis airport is ok with reasonable seating although smoking seemed to be permitted all over. Return leg JNB-ADD was 787 so different experience. Good IFE. ADD-MXP 757. Old aircraft and 1hr delay. Limited leg room. Baggage arrived ok. Generally staff were pleasant. Overall experience was good.

Various trips from KL to Niamey recently from Bamako to Addis Ababa. Flight attendants overall not very friendly and should learn to smile more. On ground staff could be more organized. ET planes are generally old making long hauls very long as inflight entertainment takes you back in time. There are not many options for airlines within/from West Africa there is definitely room for improvement for ET.

Flew 22 December from Bangkok to Addis Ababa Business class - plane 2 hours delayed. Entering the plane papers on the floor carpets torn the trays of both our seats were broken. A 10 hour flight and no onboard entertainment. The inside was dirty with marks all over and everything was rattling. The hostesses were very unprofessional. At Addis Ababa another delay of 5 hours. The credit card machines didn't work nor the ATM. Came back on 11 January. Same problems but no delay this time. Will never fly with Ethiopian again and will not recommend it to anyone.

From Johannesburg to Addis Ababa and then to Frankfurt. Delayed 3 hours then more and more. Very little information as if they were afraid to tell us. Only one bottle of water during the 6 hours wait in the terrible airport of Addis. The inflight experience was a joke. Slow if any service and simply not a nice trip when finally in the air! Dreamliner it may be but quite like a nightmare!

Flew LHR-ADD-LLW and had a generally better experience than reviews had led me to expect. Firstly cabin crew are excellent as friendly as BA on a good day although a bit less attentive. The first plane the 767 was as old as 767s tend to be. My IFE wasn't working but it was a night flight and I wasn't fussed. Plane was fine overall had the newer style overhead lockers. ADD was a bit basic. Bizarre duty free mostly very small shops. 3 flights went from the same gate but when they announced over the intercom it was impossible to hear and they seemed to send me to the wrong gate. I was the last person on the flight for the last leg! This was a 737. Brand new seats are more basic than Ryanair but otherwise it came with the interior pack and was pleasant enough for 3 hours. Would be getting tetchy after that though! Food was good throughout.

Flew a 737 from JNB to Addis - (5hrs). Not a pleasant experience given the size of the aircraft and duration of the flight. No inflight entertainment I might add. Addis to Guangzhou was a much larger aircraft - 777. IFE was poor. Food was again average.

FRA-ADD-LLW on 26/11 and LLW-FBM-ADD-FRA on 5/12. FRA routes now undertaken with Boeing 787 a very pleasant experience especially as load factor was