Egyptair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 481 reviews
5/10
3 star Skytrax Rating
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3/10

Egyptair customer review

(Belgium)

BRU-CAI-BKK: Not spectacular but alright. BKK-CAI-BRU: On both flights terrible service the crew responsible for the food wanted to get rid of their task asap. Asking for coffee was like insulting them. On the flight from CAI to BRU the staff was sleeping between the passengers.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
6/10

Egyptair customer review

(Belgium)

BRU-CAI-BKK-CAI-BRU. A320 now on the route to Brussels: that means no more personal video. Same average service as before. B777 to BKK. Had a good sleep in both directions. Egyptair seems to save some money. Amenities kit is really bad: no more balm or cream or ear plugs. Just socks and sleep mask in a tiny plastic bag. Average food. Average service. Booked them again because of the very competitive tarif the sleeping comfort on the B777 and the star alliance miles.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Egyptair customer review

(United Kingdom)

From London to Johannesburg and back in December! Much cheaper than any other airline over that period of time. Staff were friendly with a lovely African warmth and sense of humour. Had inflight entertainment on one of the two flights. Would definitely recommend them as you arrive just as safely for a reasonable price. We pre-booked the low fat option and it was good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Egyptair customer review

(United Kingdom)

We flew a Heathrow-Cairo-Johannesburg return during December 2013. We normally fly either KLM or Emirates but got such a good deal due to booking well in advance (8 mths - before the political unrest) that we had to take it. We were worried about the political situation in Egypt but that did not impact on our flight at all. The flight crew were very friendly and professional in all respects. The only negative for some people may be that no alcohol is served but this did not bother us. The Cairo airport staff however was a letdown. The bathrooms were not all clean and tidy and we saw more than one official sitting under a 'no-smoking' sign and smoke.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Egyptair customer review

(India)

Mumbai to Istanbul via Cairo. Flight is not up to International standards. Delay of 1 or 1.5 hrs on both ends seems normal for them. Seats are highly uncomfortable with no leg space. Flight is not fit for 6 to 7 hours journey. No entertainment system. Highly disappoint and frustrated. This is my first and last experience with Egyptair.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Egyptair customer review

(Qatar)

Doha to Casablanca via Cairo in November. My experiences with Egyptair have always been pleasant. Nice crew good food and plenty of it good seating pitch. Both sectors were on modern A330. I have tried Royal Air Maroc to Casablanca and they were simply horrible. Egyptair is much better and I actually like transiting in Cairo Airport. Overall a good choice and their fares are always much cheaper than Qatar or Emirates.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Egyptair customer review

(United Kingdom)

Sep 2013 Heathrow to Cairo and then to Luxor and return. I have never had a problem with Egyptair. Always found them to be fine and very helpful. Travelled with them on many occasions to Egypt. My last flight there and back was this year. I would not hesitate to recommend them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Egyptair customer review

(United Kingdom)

Heathrow to Durban via Cairo and Johannesburg on 5th December 2012 on Flight 778 and 839. Return flights were 840 and 777 on 30/12/12. Stay clear of Egyptair. We had a wet carpet at our feet which froze on the flight. A steward who argued with us because he wanted us to vacate our booked seats so that the crew could sleep and overall a grotty experience!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Egyptair customer review

(Egypt)

CAI-PEK Business Nov 7th: The flight was announced on time we boarded and stayed on board around 45 min. then they told us that there is a technical problem and we would have to change the plane! We went back to the airport staff were standing at the Jetway with cold refreshments then they escorted us again to another gate with all the security procedures again. This time they offered a Hot Meal "3 Pcs of Pizza" and a soft drink" and the boarding area became in a big mess 2 hrs later they announced boarding again - a 3 hrs delay. The Flight itself was good and comfortable food was fairly good nothing special crew were friendly and helpful. PEK-CAI Business Class Nov 21: The flight was on time the Air China business class Lounge was really a joke. Again the flight was nice and comfortable and the crew were very good.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Egyptair customer review

(Hungary)

Traveled from Europe to Nairobi via Cairo. Basically no inflight entertainment minimal service. Food was not bad selection of drinks is very limited (and only non-alcoholic). Delays of around half an hour to an hour both ways. Schedules are terrible sleeping is uncomfortable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no