China Eastern Airlines

PVG-XIY-PVG. Good fare on the outbound leg had to pay 3 times the price for the return due to Chinese holidays. Both flights were A320 and looked rather tired & dated inside. Seat belt signs remain on at all times and the flight deck make no comments. Cabin crew efficient - but not over friendly. Reasonable free food and soft drinks. Return delayed 90 minutes with little information & last minute gate change. Luggage arrived before I did as it was placed on an earlier flight (?)

PVG-CKG. Booked flight at the last minute so was happy to be on flight. Checkin in Shanghai quite organised and fast as well as the airport compared to Beijing much better. No food served on the flight I was surprised as I had d been on shorter flights with Chinese carriers this trip and got more than enough food and snacks so was a bit disappointing as it was too late to get any food on arrival in Chongqing. Drinks were served but only drinks. An ok and uneventful flight apart from this.

BJS-PVG quite old plane but clean. Fast checkin in Beijing although it looked a little chaotic there at first. No airbridge so all passengers needed to wait and stand around on a bus for a while for departure and arrival in Shanghai. Very crowded boarding area in Beijing. The food was good more than enough and was interesting if not a little weird. All in all a good flight that I couldn't really complain about.

Singapore Changi Airport to Harbin via Shanghai Pudong. Changi to Pudong Airport was A330 but it does not have individualised aircon duct for passengers. Food was fine. Inflight entertainment non-existent no radio programme even though headset is provided. Pudong to Taiping Airport an A320 food was fine (typical Chinese breakfast). Inflight entertainment the same for the previous trip. Staff service for both flights were fine.

Sydney to London return. Food poor and often only one option by the time they reached our seat staff efficient but not friendly. Shared overhead tvs showed no english movies (Chinese ones had English subtitles but difficult to read them from a distance). No warning about 3 hour delays but did offer food voucher. Wouldn't fly with them again will pay the extra money for service.

PVG-HKG. As an Elite Plus member I was entitled to First Class Club access. Lounge well stocked and staff very friendly. Loaded on to a bus for shuttle to the aircraft. A321 of recent remodel. Flight staff friendly and outgoing. It was a 2.5 hr flight. Three choices for hot meal. Arrived hot and tasty with an ample portion as well as fruit and ice cream for dessert. First time flying MU but will certainly look forward to the next booking.

Hong Kong-Xian return. On the first leg the aircraft was an Airbus A320 which looked pretty old staff service was warm and kind. Sadly there wasn't AVOD. On the second leg the flight was delayed for almost 2 hrs on second leg because of a mechanical problem with the engine. After the switch of planes we were on a seemingly brand new Airbus A320 with a newer interior. Overall MU is a fine Chinese airline the only letdown is the food the presentation wasn't good but it tasted ok.

Lianyungang-Shanghai. Almost 3 hours of delay at Lianyungang due to some technical problems at Shanghai airport tower. The ground crew offered a small snack box of bread and bottled beverage which was a nice relief from the tiredness of waiting at the airport. No AVOD on this 2 hr flight food was stirred pork with plum sauce which was quite good. FA's had to face complaints from many passengers due to the delay and they seemed to manage their complaints quite well and attentive. Flight OK service good.

PEK-PVG-SYD-PVG-PEK. Price for Business Class was very good angled lie flat seats were comfy a little narrow but generally comfy in sleep and upright positions. Food on the way to Sydney was ok not great but typical of food quality out of China. Lounge in PEK and PVG were both good PVG being better having a variety of hot food and more drinks to choose from. Lounge in SYD for return leg was Qantas lounge so very good excellent food and showers etc. Food on the return leg was much better not only variety but quantity and quality was much better. Service on all legs was good English level was very good from most attendants. Would definitely recommend their Business Class when it is discounted.

ICN-PVG. Check-in and boarding quick. Staff were efficient but unfriendly - some looked glum and didn't seem to want to assist passengers. Tasty meal served promptly after take-off. Announcements made in Chinese English and Korean. Got a free copy of China Daily on request. Appeared to be headphone facilities but weren't given any headsets. No personal TV but newspaper kept me entertained for the short flight. Adequate leg room. Overall considering the cost it does the job but otherwise don't expect too much.