Asiana Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 511 reviews
8/10
5 star Skytrax Rating
Filter Reviews by :
Show
9/10

Asiana Airlines customer review

(United Kingdom)

Return business class flight with Asiana Airlines Heathrow - Sydney via Seoul. Not usually a business class traveller but due to distance etc thought we'd spoil ourselves. Have to say what a professional efficient outfit Asiana run. Inflight service was brilliant a joy to see cabin crew happy in their work. Nothing was too much trouble. Business class connoisseurs may comment that you don't have a flat bed (on these routes) but the fully adjustable reclining seat didn't disappoint and was found to be very comfortable. Inflight entertainment could be updated (which I'm sure it will be) but was more than adequate for our requirements. Menu was quite extensive which should cater for most tastes if not sandwiches/snacks and drinks were available all flight. The stopover in Seoul on return flight to Heathrow was not a problem although the journey into Seoul took some time in heavy Friday night traffic but then what's new. No complaint about the hotel booked by Asiana. All in all a very pleasurable experience at a sensible cost.
Seat TypeBusiness Class
Value For Money 12345
yes