✅ Trip Verified
| London to Beijing return. Boarding was smooth and on time. I was welcomed and shown to my window seat. These are the old style (2x2x2), with the window seat having no direct aisle access. The small fixed partition between the seats offered a little privacy, but only when full flat. The seat itself was very comfortable and the adjustments were easy to operate. Following a welcome Champagne drink and hot towel, the menus were handed out. The announcements included a clear warning/advise for passenger behaviour on board. The cabin was half full. While taxing, a crew member came to take my dinner order. Although there was a choice of three main courses, I was told they had only one choice for dinner and breakfast left! For dinner, small appetisers were served, followed by a seafood starter, salad and hot breads. The main fish course was OK but a little bland. However, a desert trolley came along and I was able to choose what I liked, and settled for cheese/crackers and ice cream. Plenty to eat, but not that great. The wine served was good, and topped up several times, before coffee and cognac. One of the crew came to apologise for the lack of choice in the food, but it was not a major issue. What impressed me was the smiling and attentive attitude of the crew. I have read negative reviews about Air China complaining about the lack of English spoken. But for me, that is the charm of communicating with others who may not be so perfect in other languages. I really enjoyed my flight, especially the friendly cabin crew. A large pillow and thick blanket was provided for sleeping. The IFE was not fantastic, with a very limited number of English movies. The L'Occitane amenity kit was also basic. On the 10 hour flight, I managed about 4 hours sleep. On my return flight, the sound quality of the announcements was poor, and I could hardly understand a word spoken. Yet it didn't deter me from enjoying a relaxing time. Considering Air China's low pricing in Business Class, I would fly them again. Lovely cabin crew and comfortable seat, overcame the minor shortcomings.