Aerolineas Argentinas

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 227 reviews
5/10
3 star Skytrax Rating
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Aerolineas Argentinas customer review

(Colombia)

Came To Argentina for vacations. The first flight (Bogota to Buenos Aires) suffered a 12 hour delay four internal flights in Argentine were all delayed (hours of delay) and the last one (Iguazu to Buenos Aires) was cancelled! They took us to a filthy hotel in Iguazu. With these problems it is not worth to talk about service or food.
Seat TypeEconomy Class
Value For Money 12345
no
3/10

Aerolineas Argentinas customer review

(New Zealand)

I've flown from Auckland to Sao Paulo and return twice with this airline over the last four years - best thing is the price. Food acceptable - I'm not fussy about food. Staff inclined to be offhand and more interested in socialising among themselves. Announcements very thickly accented English - difficult to comprehend at times. Cabin interior - on my first trip the reading light came away in my hand and the projected movie seemed to have been soaked in bleach before screening. On the second trip there was no film at all with no explanation or apology from the crew. Lateness - first trip OK. Second trip a shocker. Six-hour delay in leaving due to unspecified technical difficulties. On late arrival in Buenos Aires confusion reigned with passengers asking each other what was going on as most connections had been missed. By a mysterious process (no thanks to the airline's staff) I found myself on a coach with other mystified passengers thinking we were heading to a hotel for the night (it was very late). Instead we were taken to another airport and hastily put aboard another plane. I got to Brazil but landed in the wee small hours and faced an uncomfortable night sleeping on the floor of the terminal. Aerolineas thereby escaped having to foot the bill for hotel rooms.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Aerolineas Argentinas customer review

(Netherlands)

AEP-FTE via Ushuaia check in chaotic use web check in! New B737-700 nice crew on both legs drinks and food service (cakes cereal bar) nice flight on time arrival. Surprised reading other reviews or lucky. Price for internal flights quite high.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Aerolineas Argentinas customer review

(Argentina)

Last minute surprise cancellations and huge delays are routine in Aerolineas Argentinas. My short vacation last long weekend was ruined by this airline. Both flights BUE-COR and return COR-BUE were cancelled. In the first I returned to fly next day. In the second (COR-BUE) they sent me by bus (800km). Check with a knowledgeable and honest travel agent before becoming their hostage.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Aerolineas Argentinas customer review

(United States)

EZE-COR and back new Austral E-190 with good legroom and interesting IFE. The flight is only an hour long so I wasn't expecting food the snack provided was decent. Used the web check-in so airports were a breeze. The staff and cabin crew was friendly and energetic. However they still have punctuality issues: both my flights were 30 minutes late and screens at the airport showed that many of their flights were delayed too.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Aerolineas Argentinas customer review

(Chile)

Flew 4 legs from Santiago to Iguazu. First one cancelled and we took next flight 3 hours later. Second one was delayed. The same with third flight. The last one also delayed before we could board and once onboard we had to stay sitting in the plane at Buenos Aires airport for more than an hour in a very warm day.
Seat TypeEconomy Class
Value For Money 12345
no
na

Aerolineas Argentinas customer review

(Brazil)

We have scheduled to fly 6 legs on this airline and unfortunately have flown 7. Five flights were delayed by over an hour and delays averaged 2 hours late. Each time the website reported an on-time takeoff when we checked prior to departing for the airport. The last time we flew this airline we checked the status prior to departure and it stated "on-time" for our flight from AEP to GIG. When we arrived at the airport the screens stated "on-time" finally after an hour in a line that did not move we noticed a crowd at one ticket counter and went to investigate. Our flight had been cancelled without an announcement. They rebooked us for a flight that left from a different airport and that took a detour through Sao Paulo. Our more expensive direct flight from AEP to GIG turned into a 13 hour marathon with us arriving in Rio de Janeiro seven hours late at 2:30 am in the morning. I will not fly this airline again.
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Aerolineas Argentinas customer review

(United Kingdom)

Flew domestic with Aerolineas Argentinas on 5 occasions in the space of 3 weeks. Flight length was between 2 and 3hours each time. On every occasion the flight departure was at least 45mins or more delayed. Planes were generally older (late 80's early 90's) MD-90's. Inflight entertainment is non existent and the food served well below average. The problem in Argentina is that apart from the occasional LAN route Aerolineas sit on the whole domestic market so there is generally no choice of carrier.
Seat TypeEconomy Class
Value For Money 12345
no
na

Aerolineas Argentinas customer review

(Australia)

I had the misfortune to fly this airline Sydney to Buenos Aires landed in Auckland where the plane had a mechanical problem no communication left waiting at the airport for hours before our tour guide got them to provide accommodation for the night. The plane we flew was very old had no inflight entertainment and the crew were rude. The flight crew left the seat belt sign on for most of the flight. My advice - give them a wide berth.
Seat TypeEconomy Class
Value For Money 12345
no
na

Aerolineas Argentinas customer review

(United Kingdom)

Terrible experience - we flew Buenos Aires to Ushuaia and returned 3 weeks later. Both time the flight was delayed by 5 hours. They seem to cancel flights until the plane is full and then let it go. Cabin staff and ground staff could not care less a very poor attitude. Horror stories from many other passengers about lost luggage. I would avoid using them at all cost.
Seat TypeEconomy Class
Value For Money 12345
no