Swiss Intl Air Lines

Seat Reviews

4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 46 reviews
4/10
4 star Skytrax Rating
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3/10

"had very insufficient legroom"

(United States)

Seat 21d had very insufficient legroom I am 6'1½" tall. It did not help that I had an obnoxious co- passenger in 20d who insisted on putting his seat in a fully back reclining position for most of the flight despite being advised by me that I had long legs and he was pushing on them. For some of the flight Zurich-Athens I had my feet and lower legs in the aisle but that interfered with passenger and cart traffic as well it was an uncomfortable physical position. I was told by the crew that all European airlines use the same seating layout on 321s. For the record the first leg BOS-Zurich on an Airbus 330-300 was fine seating adequate. On both legs the service was fine.
Aircraft TypeAIRBUS A321
Seat Layout3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"economy class is a joke"

(Spain)

Economy class is a joke! Leg room almost inexistent. Super restricted under seat storage. Using the table in front of me was a struggle during the 8 hour flight over the Atlantic. Even though I booked an aisle seat I had a hard time getting up and sitting down. Poor interior layout... How do they expect people to fly with Swiss again?? Never never again. This airline used to be OK now it is similar to the low level institutions in the industry. Rude flight attendants I do not know if it is the so called Swiss attitude but they are not service oriented. By the way the crowd in the plane was weird. Mostly old people perhaps a sign or a symptom? Stay away at all cost!
Aircraft TypeAIRBUS A330-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"incredibly cramped and uncomfortable"

(Spain)

Incredibly cramped and uncomfortable. The seats are narrow and hard leg room is very limited. To add insult to injury this is also the worst food I've ever had on a long haul flight! Staff however were pleasant and courteous. Their own short haul plane was a massive improvement in all respects. Seems very illogical to me.
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"my knees touched the seat in front"

(Switzerland)

I am 186 m (6ft 1inch) tall and flew on Swiss LX092 and 093 ZRH-GRU-ZRH. The seats in Swiss Economy are not suitable for people over 160 m. The space between the rows is so small that my knees touched the seat in front. In that position I could not see anything on the video-screen. When the front seat reclined the tray laid on my belly. You cannot recline the seat back to a decent rest position. Moreover the seat is very narrow forcing you to maintain permanently a straight seating position. The seats are not too bad but not sufficiently comfortable for a flight of over 10 hours under these conditions. On the return flight there was a box in my legroom underneath the seat in front which took half of my legroom. I could only place one foot under the front seat next to the box the other had to stay in the aisle which led to permanent problems with trolleys and other guests when passing my seat row. It was impossible to sleep and my legs and my back started aching after a few hours. I complained shortly after we left Sao Paulo but the Purser was not able and to my impression not willing to find a remedy. Admittedly the economy class was full but business was not. In any case it is brazenness to sell these seats as regular economy seats which are already very uncomfortable but it is torcher to place a grown up in such a seat on long distance.
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"why is long haul so cramped?"

(United Kingdom)

Why is long haul so cramped? Hard skinny and very uncomfortable the very worst long haul flight I have had to endure. Just to add insult to injury the food was also the worst I have ever had.
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"could not stretch legs"

(Switzerland)

Seats are just not suitable for a 12-13hr flight. Flew ZRH-SIN-ZRH and it was a nightmare of a night flight. Full cabin could not stretch legs. When seat in front is reclined you cannot view your screen. AVOD not the best. Cabin crew professional but not warm. Food not worth commenting on. Made the seat feel even worse!
Aircraft TypeAIRBUS A340
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"just 3 seats in the middle"

(Greece)

Zurich to Singapore a 13 hours flight. We were given 2 seats in the last row of the airplane. This row is different from the rest of the plane. There are just 3 seats in the middle and the toilets in each side in a very small distance some 30-40cm max from the seats!
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"Y-class extremely cramped"

(Austria)

Delhi to Zurich in December. The 9 hours flight was only bearable due to an aisle seat. This gave me (175 cm "tall") at least some space to stretch out my legs on this night flight. Due to IFE and and an old fashioned overall seat design economy in Swiss' Y-class extremely cramped. It is odd to find yourself on a seat with more pitch on the connecting intra-European short-haul flight. The short-haul fleet on Swiss has been fitted with new Recaro-seats that offer a lot more space. Even though they might be a bit harder I would choose them over the current Swiss long-haul offering any time. If you are forced on a Swiss long-haul flight try to secure a bulkhead seat as these are the only currently acceptable Y-seats on Swiss' long-haul fleet.
Aircraft TypeAIRBUS A330
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"seat is comfortable to sit and sleep"

(United Kingdom)

LHR-CAI via ZRH. First leg an A321. the seat is ok but more or less similar to other European budget airlines. ZRH to CAI good cabin crew seat is comfortable to sit and sleep. PTV works well.
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"seats are very uncomfortable"

(United States)

Seats are very uncomfortable there is hardly any padding and what is left feels "lumpy". Due to an equipment box at the window seat there is very little leg room. When the seat is fully reclined you can hardly eat and drink or get out of your seat.
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no