United Airlines

United Airlines Business class lounge at London Heathrow Airport is fantastic. The breakfast selection was of good hotel standard. Plenty of seating and it has all the facilities you could wish for. Ideal for relaxing prior to that long transatlantic flight.

This airport lounge is a joke, noting that United uses Newark as one of its main bases. The lounge is big and with natural light with view to the planes. That's all. There is no food, just little crackers with humus! No cooked food (solid or liquid), no desserts, the showers are mediocre. They should be ashamed.

Ridiculous. You can get a few olives, cheese and crackers. You pay for alcoholic beverages. This is way below the standards of any airline Lounges in Europe.

The United Club has the upgraded food program. On offer were Olives, Soup, Salami and Cheese. Some salads. Drinks served at the bar. Soft drink choice limited as it was broken. Cappuccino machine broken. Lounge was not crowded. A quiet room allowed me to have a nap. Overall disappointing.

I was told after May 15 2015 there would be a $50 dollar charge per person per visit even if you had a First Class ticket. I paid it just to see if there was any value in the upcharge. Save your money its not worth it. When comparing ticket prices add $50 to each United ticket per stop if you consider First Class lounge access. Food crackers and cheese, drinks, coffee, tea, soda. Complementary wine ok, other drink very limited - very little value and service was lacking.

United Airlines Honolulu Lounge is beautiful and the sunsets are the best! Must be a member or it will cost you $50. Food is average, free well drinks. Great staff.

I visited the United Club in the D Concourse this morning, and I was very pleasantly surprised. I had been skeptical about the improvements that UA has claimed have been made to its major clubs, but the food offerings have indeed been much improved. In particular, Greek yoghurt was offered with a huge bowl of fresh strawberries and blueberries. If I had had ample time, I could have fashioned a tasty breakfast. The club is larger than I expected, and even at 7:30 AM, there was ample and comfortable seating. The large windows look out onto a busy tarmac, so there were interesting views. I am a lifetime member of the United Club, and I am now convinced that I made a worthwhile investment.

Flew United Business for the first time and off to a bad start straightaway by not being admitted to the club lounge. Apparently you have to be a 'club' registered customer. Poor! I have bought a business class return fare and should be admitted. Doubt I will use them again.

I visited this lounge on 23 May 2015 as ANA business class flyer on my way to Tokyo. It is by far the best United lounge I have visited amazing bar with incredible selection. Very good food quality and variety. Plenty of space to sit good internet connection. Miles ahead of United Airlines lounges in NY or LA.

United charges $50 for lounge access to First Class travelers on domestic flights. I cannot believe it especially when your flight is delayed due to crew not available. Poor customer service overall not worth the price of the ticket.