Best Cabin Crew  

Turkish Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 63 reviews
5/10
4 star Skytrax Rating
Sort Reviews by :
Show
9/10

"food is restaurant style"

(Belgium)

Amazing lounge, great food, lot of variety. Food is restaurant style, open almost 24/7, sometimes too crowded. Its the best lounge where I've been. Cleaning of course not as good and the showers are a bit old.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"one of the finest lounges"

(United States)

This is one of the two finest lounges I have ever visited. Outstanding food in variety, quantity, etc. Dozens of food stations and superb Turkish food. A salad station with a dozen choices; olive station with 12 different olives; dessert station with a dozen desserts; turkish dessert station; fresh fruit; etc. Wonderful variety of hot and cold drinks. A massage area, pool table, golf practice range, children's play area, movie theater and more. Very comfortable and abundant seating. Huge space on two levels.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"very nice experience"

(Sweden)

Very nice experience visiting this lounge! Lots of space and no issues getting a nice seat. Several different places to get both snacks and food. Many places to get several different kind of soft drinks, tea, coffe, beer and other liquid. Lounge being attended by service personnel all the time. Just a great experience!
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"luxury of this lounge"

(Malaysia)

This is worth a transit in Istanbul, putting up with the deteriorating care of Turkish Airlines for its passengers, the deteriorating quality of IST airport (see separate review) and concerns about security in Turkey. When in the care of TK, they offer best hospitality in line with Turkish tradition. Scrounging and penny pinching of European airlines can be forgotten, once you experience the published luxury of this lounge.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"domestically is acceptable"

(Greece)

The lounge is new and basic compared to international lounges of Turkish Airlines, but domestically is acceptable. The separate bus to the plane is a nice touch. Access from the airport interconnecting is an absolute joke, you have to walk 5 minutes outside the airport main building to get there. This is only a problem for connecting/car rental passengers as if you are being dropped off there, you can just drive up to the lounge directly. Once you are there, however, it is a nice and quiet environment.
AirportIstanbul Sabiha Gökçen Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"plenty of seating"

(United States)

Huge lounge with plenty of seating, excellent food and drinks and well working WiFi. Location is a bit awkward and not easy to find, with long walk to gates. Limited flight departure displays (shows less that airport displays). Service is fine. Could have a few more bathrooms.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"customer service is terrible"

(United States)

While this is a nice lounge with good food, the customer service is terrible. I was transiting through Istanbul with my cat, and asked for a day room. Because my layover was more than 7 hours the front desk supervisor insisted that I would have to leave the airport for an outside hotel and could not have a day room even for a few hours. I pointed out that I could not leave the airport with my cat due to quarantine requirements but that made no difference. She said that staff are only there to enforce rules and don't have the ability to help. Some empowerment of staff might help the attitude and customer service in this facility. I found a comfy chair and got some sleep anyway.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"food abundant and delicious"

(Guatemala)

This Turkish Airlines lounge is one of the more amazing lounges I've been. Stopovers aren't long enough to enjoy the lounge - food is abundant and delicious. Staff at the entrance could be nicer though, and also the staff should also improve their foreign language skills.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitAugust 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"amazing and very spacious"

(Portugal)

Turkish Airlines business class lounge at Istanbul Ataturk Airport is amazing and very spacious, with loads of seats. Plenty of food and beverages. Shower facilities are clean. Wifi is strong. Has some lockers for those who want to do some last minute shopping. All very comfortable, and look forward to my next visit.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"wearing poison green latex gloves"

(Turkey)

I am surprised to now see more and more DO&CO service staff in this Turkish Airlines lounge wearing the poison green latex gloves! Working myself in the hospitality business and as frequent traveller, I never saw such lounge service staff wearing latex gloves. This reduces the quality of service and appearance of this wonderful lounge and is not at all DO&CO standard.
AirportIstanbul Ataturk Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 63 Reviews