Qantas Airways

The lounge was spacious and tidy. The facilities are excellent. I enjoyed the shower. The food was fresh and the staff willing to help. It was quite pleasing that the duty manager has a dedicated passion for the job. I spent 5 hours in the lounge and felt at home. The only negative was the vodka tonic I ordered. I think the tonic was off and it tasted awful. Yet the rest of the positives outweighed this aberration.

We had pleasure to relax in this Qantas Hong Kong Airport lounge while wating our flight to Europe. Service was friendly and at high standards. The staff at the bar kept up nice and cosy ambience with good discussions. Other facilities, like service and showers are well kept. Great place to wait for a flight.

Spent 4 hours in the Lounge awaiting departure to London. Found seating comfortable but somewhat limited, particularly when looking for adjacent power supplies. Greeting very friendly and staffing levels acceptable. Toilets clean and showers available, (although not used by us). No champagne available and a poor selection of food. Only one hot dish at lunchtime is surely not acceptable. Barista coffee is great and the Gelato cart is a great idea. Surely Neil Perry's influence should extend to the food in the lounge!

I was downgraded from Platinum to gold status last year and have not had the pleasure of using Qantas business lounges. On my flight Sydney to Adelaide on 29th January I upgraded to business with points. In the lounge I was recognised by staff, and made to feel extremely welcome and received service second to none. Unfortunately I do not travel business class often and was unable to retain the Platinum status this year but hopefully will achieve this status again soon to enjoy the company of Qantas lounge staff in Sydney and other lounges.

On our recent visit to this LAX lounge we encountered the most helpful staff member who went above and beyond to help. My daughter was suffering from the beginnings of a nasty throat infection - never good when you're away from home! Staff brought tea and kept coming to our table checking on my daughter and asking if there was anything we needed that was within her ability to provide. In this situation this was great. There was plenty of space, the meals were delicious and the service by staff was above and beyond, courteous and professional. The bathrooms were clean and well supplied. Overall a great experience.

Qantas Club at the Domestic Terminal at Melbourne - this is definitely not my favourite lounge. If I was not with a business colleague who wanted to go to the lounge, or wanted some food, I would skip this lounge and go sit at an empty, quiet gate area. Although the floor space of this lounge is large, it is busy, very crowded on most occasions, the Wifi is bad (better outside) and the food and beverage choices are nothing to speak of. The kitchen staff do try to replenish the dishes. I tried to have a teleconference at this lounge from my mobile phone and the reception was extremely bad. At least the washrooms and showers are clean. It is a business lounge I'll never miss going to.

The Qantas Sydney First Lounge is a great respite after a hard day. The staff are courteous, helpful and happy to see you. The menu changes frequently and selection of wines is high quality. Adding a dark beer to the drinks list would make the set up perfect.

The Qantas Lounge at Adelaide Airport serves both domestic and international passengers of Qantas and Oneworld passengers (there is only 1 terminal at Adelaide Airport). The showers and bathroom section are clean and spacious. The section with PCs and desks is well patronised on most occasions. The food self service area is standard for Qantas domestic lounges and well replenished : a rotation of soup with croutons, antipasto, bread, salad, and during evening, hot food is brought out. The bar area is well stocked with Australian wines to sample. It can be busy and crowded, but unlike the Qantas domestic lounge in Melbourne, it has a better layout, is just next to the boarding gates for many domestic east coast departures (as opposed to the long walk from the Melbourne lounge to an onward Sydney flight). This is one of the better business lounges in Australia.

First visit to the Singapore lounge. First impressions - a huge place. The bar is great and plenty of seating of all types but just felt empty. Mind you I was on the midnight run back to Sydney so there were very few in the lounge and probably more of a buzz when it is full. F & B were fine and service from staff was friendly and helpful.

Lounge has closed, but there's no mention of this on the Qantas website at the time that I flew, so I was walking laps of the gigantic G concourse, all three levels, trying to find it. I'm moderately shortsighted so I didn't see the A4 laserprinted sign up on a podium behind the glass at the former Qantas lounge directing visitors to the C.I.P. Lounge next door. Qantas, you owe me a foot massage.