Prague Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 87 reviews
5/10
No Skytrax Rating
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6/10

Prague Airport customer review

Review by (Switzerland)

Flying PRG-ZRH from Terminal 2 for Schengen countries. Staff at check-in unfriendly. Long queue before security check. Staff at security rude. Food and beverages in transit area overpriced. Except for the staff the airport is OK.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
8/10

Prague Airport customer review

Review by (United States)

It's fairly compact and easy to navigate with relatively short walking distances. Security and passport check were a breeze, although I did have to wait a little while for my luggage to arrive at the baggage claim. The metro and busses to the airport were good and easy to navigate, although ideally the metro should extend all the way to the airport. The only negative experience was checking in my sister at the Ryanair counter, which only had two people at it, leading to a long queue. However, I think this is mostly Ryanair's issue and not the airport's. Overall, a great airport for a great city, just give yourself plenty of time in case of long queues or delays.
Experience At AirportArrival and Departure
Date VisitJune 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

Prague Airport customer review

Review by (Canada)

Getting to airport was easy. Nice coffee place down below. Check-in was fast. Now security another issue. I have 2 artificial legs and have never seen such ineptitude at any other security at any other airport except maybe Newark. Did not seem to know what to do made me go through 2 no that is not acceptable. Staff needs training. Otherwise airport ok.
Experience At AirportArrival and Departure
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
na

Prague Airport customer review

Review by (United Kingdom)

Why does this airport use the crazy system of every gate having its own baggage scanner located in the small area next to the gate. The passengers luggage is scanned at the last possible minute prior to boarding leading to much confusion and misinformation by the airport staff regarding luggage size and weight etc. also the staff cannot organise boarding in an efficient manner with people who have paid for priority boarding being put on the same bus out to the plane as people who have not paid again chaos rules!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Prague Airport customer review

Review by (Czech Republic)

I really like this airport. Compared to other international gateways the distances are relatively short. The check-in and security check are done in an efficient manner. It's now much easier to get to/from the airport using public transportation. As this airport has lower fees fares are usually cheaper compared to other large airport in the vicinity. Upon arrival getting your luggage usually doesn't take long either. Generally a clean airport with limited but decent shops and restaurant. The selection of English magazines in the book stores need to get larger.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Prague Airport customer review

Review by (Canada)

Flight in and out within 3 days. Getting to/from the city via local transport is a breeze. Arrivals has several signs directing you to taxis/busses. If you take the AE (airport express) from the airport buy your ticket in the building at the counter - (they take credit card which means you don't have to worry about getting cash/finding coins). For some reason the bus driver wouldn't sell them to a couple trying to get on. Also make sure you validate it via the puncher on the bus. Going back I just took the city bus as I already had a metro ticket. It takes about 10 min longer and was more crowded but it was convenient as they depart more frequently. The public area has waiting rooms and other areas of seating. Some airlines only post check in desk info 2 hours prior to the flight and gate info goes up about 30-45 min before boarding so I wouldn't worry about arriving too early as security is at your gate. This means any water or beverages you purchase at the airport cannot go through. Once you go through security (was quick and efficient) you're in a "general area" which you then go through the motions of the airline checking your passport/ticket to let you into the actual gate area. my gate had 2 single bathrooms and a sole vending machine all of which was mobbed. I suggest waiting out the line in the general area using the bathrooms/vending machines there (deserted).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Prague Airport customer review

Review by (Portugal)

Terminal 2 of Prague Airport is in general a painless experience. The security was fast and efficient and they have a reasonable selection of duty free for the passengers with money burning their pockets. On the concourse to C9-10-11 gates they have some lazy chairs for the unfortunate passengers with plane delays. Nice to have unlimited wifi and electrical plugs available. The only grip I have with the airport is that after 7.30- 8.00pm the food concessions start to close so if you have the bad luck of being stuck in this airport prepare yourself to survive on a couple vending machines. One of the most clean airports that I have visited.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Prague Airport customer review

Review by (Thailand)

Two flights in the last month. Arrival and departure by Air France from Bangkok (through Paris CDG) and another flight by Czech Airlines to Warsaw and back. Prague airport has always been and remains a pleasant place to travel from and I remain happy with the overall procedure. All my flights were through Terminal 2 (Schengen). Large clean and many choices for food and drinks for a good price including a handy supermarket. Security fast and efficient and no bullying seen compared to other places. The only small "remark" is the limited seating by the "open" gates in T2. So even if just an A320 or 737 the holding area is not enough. Thankful that the airport is holding and keeping its service quality and standards up.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Prague Airport customer review

Review by (Australia)

Arrived 1300 from Incheon and was through all formalities quickly even though on a non EU passport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Prague Airport customer review

Review by (United Kingdom)

Awful airport. Purchased water in duty free and was not allowed to take it through just kept being told only items purchased in duty free. When we showed them the receipt it was still taken away both bottles were only 50ml and both sealed! Will not use this airport again!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
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