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Prague Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 91 reviews
5/10
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9/10

"Beware of the security check"

(Czech Republic)

Our home airport. It's clean, easy to navigate. The annoying bits usually are the queues, the checkin is usually because of the airlines ground personnel, but the passport, immigration and customs check is slow (even when you're just departing) and should be improved. Beware of the security check.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"good luck finding the counter to check in"

(United States)

If you arrive into Prague after 9:30 pm, the buses and shuttles have stopped and you will be taking a cab (or try an Uber) for 600-700 Kc to the City Center. Beware of storing your luggage at the airport. It is 120Kc per piece and that is only through midnight, unlike most luggage storage places (which charge for each 24 hours). After midnight, you are charged for another day. Nothing is posted that says this. No one at the counter will tell you this. If you're flying Norweigan, good luck finding the counter to check in. They do 2 flights per day and don't have a regular place. When we were there, no one at other counters had any idea where Norwegian might be located. One agent generously looked it up on the computer for us. The Norwegian agent appears 2 hours before the flight and processes tickets. You cannot get your VAT tax refund more than 2 hours before your flight. Don't expect anything to be in English.
Experience At AirportDeparture Only
Date VisitJune 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"bathrooms are very neat and clean"

(United Arab Emirates)

Very nice airport. Wifi is very very fast. No lines on passport control. All signs are in English. There is a MacDonalds and Subway in the departure terminal 1. There is a taxi stand in the arrival hall. You can get the airport express bus outside the arrival terminal. The bathrooms are very neat and clean. There is proper seating area and lots of duty free shops.
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"very nice and easy to manage"

(Slovenia)

Prague airport is very nice and easy to manage. Departure area is big, there are plenty of security lines and you are in the departure area in no time. As a business traveller I always use the lounge. It is excellent to use if you are tired and want some peace. There are plenty of shops in the departure area and all the gates are accessible very fast. The arrival area in Prague is also very smooth, you are at the luggage belt area very fast. Outside the terminal building there are plenty of public taxies, which are very convenient to use to go in the city. I use this airport as a business traveller a lot and would use it also as a transit when traveling with my family.
Experience At AirportArrival and Departure
Date VisitMarch 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

Prague Airport customer review

(Switzerland)

Flying PRG-ZRH from Terminal 2 for Schengen countries. Staff at check-in unfriendly. Long queue before security check. Staff at security rude. Food and beverages in transit area overpriced. Except for the staff the airport is OK.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
8/10

Prague Airport customer review

(United States)

It's fairly compact and easy to navigate with relatively short walking distances. Security and passport check were a breeze, although I did have to wait a little while for my luggage to arrive at the baggage claim. The metro and busses to the airport were good and easy to navigate, although ideally the metro should extend all the way to the airport. The only negative experience was checking in my sister at the Ryanair counter, which only had two people at it, leading to a long queue. However, I think this is mostly Ryanair's issue and not the airport's. Overall, a great airport for a great city, just give yourself plenty of time in case of long queues or delays.
Experience At AirportArrival and Departure
Date VisitJune 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

Prague Airport customer review

(Canada)

Getting to airport was easy. Nice coffee place down below. Check-in was fast. Now security another issue. I have 2 artificial legs and have never seen such ineptitude at any other security at any other airport except maybe Newark. Did not seem to know what to do made me go through 2 no that is not acceptable. Staff needs training. Otherwise airport ok.
Experience At AirportArrival and Departure
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
na

Prague Airport customer review

(United Kingdom)

Why does this airport use the crazy system of every gate having its own baggage scanner located in the small area next to the gate. The passengers luggage is scanned at the last possible minute prior to boarding leading to much confusion and misinformation by the airport staff regarding luggage size and weight etc. also the staff cannot organise boarding in an efficient manner with people who have paid for priority boarding being put on the same bus out to the plane as people who have not paid again chaos rules!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Prague Airport customer review

(Czech Republic)

I really like this airport. Compared to other international gateways the distances are relatively short. The check-in and security check are done in an efficient manner. It's now much easier to get to/from the airport using public transportation. As this airport has lower fees fares are usually cheaper compared to other large airport in the vicinity. Upon arrival getting your luggage usually doesn't take long either. Generally a clean airport with limited but decent shops and restaurant. The selection of English magazines in the book stores need to get larger.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Prague Airport customer review

(Canada)

Flight in and out within 3 days. Getting to/from the city via local transport is a breeze. Arrivals has several signs directing you to taxis/busses. If you take the AE (airport express) from the airport buy your ticket in the building at the counter - (they take credit card which means you don't have to worry about getting cash/finding coins). For some reason the bus driver wouldn't sell them to a couple trying to get on. Also make sure you validate it via the puncher on the bus. Going back I just took the city bus as I already had a metro ticket. It takes about 10 min longer and was more crowded but it was convenient as they depart more frequently. The public area has waiting rooms and other areas of seating. Some airlines only post check in desk info 2 hours prior to the flight and gate info goes up about 30-45 min before boarding so I wouldn't worry about arriving too early as security is at your gate. This means any water or beverages you purchase at the airport cannot go through. Once you go through security (was quick and efficient) you're in a "general area" which you then go through the motions of the airline checking your passport/ticket to let you into the actual gate area. my gate had 2 single bathrooms and a sole vending machine all of which was mobbed. I suggest waiting out the line in the general area using the bathrooms/vending machines there (deserted).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
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