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Kiev Borispol Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 84 reviews
4/10
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8/10

"modern and neat airport"

(Netherlands)

Kiev Borispol is a modern and neat airport. Tax free shopping is at international prices (which is more expensive than most of Ukraine). Café / bar / restaurants are not so good. They don't have always all the food and the service can be a hit or miss. There is only one terminal now (Terminal D) for all flights. Overall, it's not the best airport in the world, but nothing wrong with it if you have a transfer. There is a small taxi desk in arrival hall (they speak English) where you can buy a ticket for a taxi to the city. I used it many times and never had any problem. The Skybus to the railway station costs 2USD. The bus runs every 20 min or so and takes less than 1 hour. There are ATM and exchange offices in the arrivals hall.
Experience At AirportTransit
Date VisitMay 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"very modern, quite well-decorated"

(China)

The main airport of Kiev, Borispol (Kiev has two airports) is a large airport, very modern, quite well-decorated, much better in this respect than even the Russian airports, but you cannot expect the same facilities for food and shopping compard with Western Europe airports ths size. Arrival and departure are smooth (I have much experience). Taxis are aplenty and should be very reasonable (if meter is properly used or a fare agreed - the fare is standard, or should be). There is an airport bus to town but a bit difficult to locate, and the minibus is not very comfortable, so taxi is recommended. A good airport.
Experience At AirportArrival and Departure
Date VisitMay 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
7/10

"facilities are new"

(Poland)

Kiev Borispol is a developing airport and the facilities are new. It was clean. There are facilities for kids that are quite spacious. There was an interesting exposition of paintings. The food service is awful. First of all, the waiters are rude and it was not just my impression. We wanted to get separate checks and pay by card and they actually asked us if that is very important for us. What also annoyed me was that they don't give you a receipt.
Experience At AirportArrival and Departure
Date VisitApril 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"it was extremely modern"

(United Kingdom)

Since we had large luggage, when we got off our train from Poltava, we went straight to Borispol, around 3 hours before departure. Our first impression was that it was extremely modern. We wanted to check in but it only opened 2 hours before. Then, we quickly settled in at a restaurant and ordered our food. Food was very good and reasonably priced (around £5 for two). Hoped for decent WiFi, but it was very bad. The time passed and then we went to the queue, which was a shambles and extremely slow. It seemed to take them a long time to process but then it was our turn and the lady was enthusiastic and we were sorted. Security control was fine. Immigration was also fine( though he did look for a long time at our Russian visas). Duty free was ok, and when we sat down (hoping for better WiFi), it still didn't work. Our flight was called and we got on the plane. Overall, I think I would use this airport again.
Experience At AirportDeparture Only
Date VisitOctober 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"modern and functional airport"

(Switzerland)

Kiev Borispol Airport is a modern and functional airport. Not many food options or any entertainment whatsoever. It's fine if you have a quick connection otherwise it can be very boring.
Experience At AirportTransit
Date VisitSeptember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
na

Kiev Borispol Airport customer review

(Netherlands)

In 2013 it was perfect (if you were hungry it was terrible because there was just nothing). In 2014 it became more busy but still quiet fast. In 2015 the airport became terrible. At the entrance are lines (5 to 10 minutes) at check in there are big lines (20 to 40 minutes). At bag check there is a line (10 to 15 minutes). At customs is a huge line (30 minutes to 1 hour). So 2 hours before you must be there and you will be exactly in time to directly board your plane.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Kiev Borispol Airport customer review

(United Arab Emirates)

I found transiting through Terminal D to be quick easy and efficient. The terminal is clean modern and easy to use - but is also clearly still a work in progress with limited shopping options (though more seem to on the way) and even more limited food options. The shopping options are slightly better at the higher gate numbers than at the lower gate numbers but the food options are poor at both ends. While there are recharging stations for mobile devices a few seat-side plug sockets to facilitate laptop use would be welcome given the lack of things to do. For all the ease of use and modernity of the existing facilities the lack of food and entertainment means I wouldn't want a layover of more than a couple of hours.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Kiev Borispol Airport customer review

(Czech Republic)

The airport serves its purpose it is purely functional - hop on and off the plane effectively without crowds queues and unnecessary idling. All the facilities are shining with cleanliness. Free wi-fi a number of sockets available to charge your phone. Do not expect anything more prices in the few shops available are through the roof (even for Western Europe standards not mentioning the usual Ukrainian price level) and the offer in the shops is surprisingly poor. Airport staff sometimes struggles with English. Great airport for those who expect just to fly on time not the entertainment and additional service.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Kiev Borispol Airport customer review

(Germany)

I have been transferring here twice coming in from Frankfurt to go on to Dubai and back. Terminal D is very spacious has lots of shopping options but only few possibilities to have snacks (two small cafés that are more expensive than having a snack on the plane). The signage is good the ways from arrival to departures gates is short and the security control was fast without long lines. The seating capacity within the security area is good as well and announcements are made in different languages most times also the native language of the destination country.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Kiev Borispol Airport customer review

(United States)

Not an overly flashy airport but for what it lacks in bells and whistles it makes up for in efficiency. The staff may seem rather cold and quiet at first but that's just the norm in Ukraine. Cleared both passport control (on the way in) and security (on the way out) in under 5 minutes. Check-in was a bit slower but that's because we didn't know the airport only allows one carry-on bag per passenger. As others have mentioned there isn't a lot of shopping here but the free wifi makes up for that especially since it doesn't have a time limit.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
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