Ho Chi Minh City Airport

Modern and efficient. I've been through 10+ times no major complaints. Arrival: if you have no luggage it's possible to get through immigration and customs in under 10 minutes. Officials are not particularly polite but there was no hassle. Visa on arrival process is chaotic (3-step process unclear to first-time visitors difficult to find out which line to stand in for each step) but they keep things moving. On departure the airport is pleasant enough although food options are not too appealing and overpriced (although not outrageously so).

Airport was clean and well air conditioned. Visa-on-arrival was efficient and was only a 10 minute wait for a visa to placed in my passport. Immigration staff were rude and requested a "tip" for stamping my passport. No WIFI was provided though there were some computer terminals scattered throughout the airport at certain gates which did not work when I was there. No international food franchises but only a place that sells old Vietnamese food for a premium price.

A surprisingly large airport very modern with lots of shops and eateries. Very unfriendly and unhelpful staff which spoils an otherwise very good airport. It could do with reliable free Wi-fi throughout rather than only in certain locations.

Last time I use SGN was more than 10 years ago. The facilities are definitely significantly improved. However service was still as bad as before if not worse. Landed from Singapore with SQ. Walk straight to immigration. Staff are extremely rude and unfriendly could not careless attitude. Luggage arrived relatively quick considering it was the only flight at the time. Everyone had to go through custom inspection machine only one machine available so it was a long queue. Between customs and waiting areas are money changers and airport taxi agents you do not feel safe at these counters. Once you out again a lot of black market taxi drivers trying to grab your attention. All in all it was fast but unpleasant experience. A lot of room for improvement.

Arrived and departed to and from MNL on both red-eye flights. Immigration was fast no paperwork needed (arrival Cards declaration forms etc). Check-in hall for departures is large and spacious enough. Not many food choices on the restricted area after clearing departure immigration and customs. Very clean toilets. Be careful of the taxis serving the airport - best to take taxis from reputable companies.

Security at Ho Chi Minh City International Airport is lax. Travellers need to be on their guard against theft. I had a carry on bag stolen when in the process of checking in my luggage at the Jet Star check in counter. Security guards are not checking individuals coming into the airport. This means as happened in my case a person was able to come behind me posing as a traveller and while I was speaking to the check in counter staff member steal the bag and easily exit the airport with it.

Flight from LAX was exhausting and I found the Airport terminal quite new immigration was fast toilets were clean but the baggage part was actually quite slow.

Arriving in SGN off a SQ flight no hassles. Breeze through immigration bags came out quickly and efficiently and security screening was fine. Only downside no shops open at midday. Departing SGN domestic to Da Nang was a pain delayed half an hour then an hour and so on until it got to two hours! Luckily the air con was working and a gentleman gave our group free meals for being delayed so long.

Arriving and departing from this airport can only be described as total chaos. Waiting for 2 hours for a visa on arrival to transfering to domestic departures. If transferring to a domestic flight give yourself 4 hours or you could quite easily miss your connection.

Check in at SGN with EVA Air was okay. Waited at the gate in the new terminal which has come along way since 2005 when I was last there. Big glass windows let you see all the action out on the tarmac. I like that they make all the greeters and well wishers wait outside the airport so only passengers are in the terminal. The space between the x-ray machines on exit is far too small and creates a bottleneck of people trying to leave the terminal after collecting luggage.