Hamad Doha Airport customer review
1 reviews C Anderson (United Kingdom)
✅ Verified Review | When you arrive to the airport you realise you are in a top airport, my best previous experience was Heathrow but this one in Doha offers in my opinion much more to do. There are many different stores for all kind of tastes, computers for free to web browse, relaxing places and nice views to the runways. It was a pleasure and such a great experience to be there.
Experience At Airport | Arrival and Departure |
Date Visit | March 2017 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"huge, clean, luxurious and attractive"
P Scales (Sweden)
✅ Verified Review | Would love to be at Doha Airport again and again. You can easily spend time here just roaming around the airport. It's huge, clean, luxurious and attractive. Lots of options to eat from cheap to expensive. Thing you can buy from cheap to expensive. Duty free staff have always been so nice to me. The airport is awake 24/7 no matter what time you will be there.
Experience At Airport | Departure Only |
Date Visit | July 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"recommend for transiting"
C Jones (Philippines)
✅ Verified Review | Doha is one of the best airports in the world. There are plenty of facilities here for a transit passenger. Terminal is fairly new, and the airport operator, does a nice job of maintaining the cleanliness. Quiet rooms are a nice touch for passengers that do not want to stay at the airside transit hotel, even though they are full of resting passengers, I still feel comfortable. Airport wifi is fast and reliable. One thing that I found lacking at Hamad Airport are the dining choices. Compared to SIN and HKG, DOH only has a few restaurants for transit passengers. Next time I will pass through DOH, I'll try to use the Oryx Lounge to see if its worth paying US$55 to use it. Another thing I really commend are the friendly staff. If you ask them where are the various facilities, they would gladly assist you. Overall, this is one of the airports I recommend for transiting.
Experience At Airport | Transit |
Date Visit | April 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"clean, spacious and airy building"
3 reviews Tais Conti (South Africa)
❎ Unverified | A clean, spacious and airy building, a great place to pass through. Plenty of seating and not too much noise. The downstairs bus gates not so great but Qatar doesn't seem to use them, only subjected to that for RAM departure. Two arrivals and one departure on Qatar were all at airbridges.
Experience At Airport | Transit |
Date Visit | August 2016 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"lovely and clean airport"
A Davis (United States)
Doha is a very lovely and clean airport. Its like a city. There are so many things to see and do, good use of transit time if you do not have a visa to go out of the airport. Prices of things are comparable as in outside shops and you may pick up enough things to fill a hand luggage at decent prices.
Experience At Airport | Departure Only |
Date Visit | June 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"very pleased with this airport"
Andreas Becker (Germany)
I had a very bad exerience for transit some time ago but his time Doha was my destination and departure and I was very pleased with this airport. After arrival approx. 10 mins walk to immigration, it was quite empty there and I needed 10 mins to pass only. When I came to the baggage belt my luggage was already there. As I was hungry I wanted to eat before going downtown but in the arrival area there was only one coffee shop with very limited choice. So I decided to take taxi downtown, no queing time at all. Transfer time approx. 30 mins to downtown. Departure was smooth also, check in, security and immigration done within 15 minutes. In departure area many shops and restaurant with plenty of choice. Price level was high. Smoking lounges and free wifi available.
Experience At Airport | Arrival and Departure |
Date Visit | May 2017 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"simply brilliant"
W Smith (Australia)
✅ Verified Review | Doha is one of the best airports in the world. Simply brilliant, can not be faulted. Easy to move around, great shops, and food outlet, sushi bar is magic. The children's play grounds and there are plenty of them are amazing. Toilets are spotless, Edinburgh take note. It could be one of the reasons to use Qatar Airway.
Experience At Airport | Arrival and Departure |
Date Visit | May 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"staff really don't care"
29 reviews Richard Clarke (Saudi Arabia)
✅ Verified Review | Unfortunate to transit through Doha airport again and even during Ramadan it's doesn't get any better. Staff who really don't care and are not efficient in there job. Only 3 X-rays machines open meant needless waiting for hundreds of passengers - this is the one area that lets this airport down big time and the worst part of any trip for a transiting passenger. Once through, the departure screens are still awful to read due to bad use of colours. The airport's so called free internet just kept disconnecting so was hardly reliable. Toilets are now becoming overcrowded in departure areas to the gates however the overworked janitors to there best to keep toilets clean. The monorail trains seem to accept passengers but hardly anyone is using them due to the poor location and seems a waste of money. Shopping here is very expensive so avoided it all together as it can be had cheaper in town if you plan your shopping ahead of any departure / arrival.
Experience At Airport | Transit |
Date Visit | May 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"it's bewilderingly gray"
C Geehan (Australia)
✅ Verified Review | This is my fourth trip through Doha in 6 months and hopefully my last for a while. Why is it so badly lit? There's some better light once you walk down to the gates but other than that it's bewilderingly gray and low-ceilinged. The long walk to transit smacks of poor planning. The security checks are potluck. If more than one plane lands at once you may be stuck there for an hour - sometimes there will be enough lanes open, but often not - be prepared to hold your ground as you're pushed past in the queues. If you're in transit, once through security I recommend taking the escalator to the ground floor and asking for your ongoing departure gate at the Information Desk. The boards flit and float through airlines and flights from one moment to the next with no apparent order and it will be far easier for you to simply ask the desk staff. The terminal promises a lot but you'll find you're wandering around in what's essentially a shiny gray hanger. The food and drink options are limited and expensive - I bought an expresso at the cheaper foodcourt and the staff charged me 4 euros. And aside from the giant bear lamp sculpture, which is good value for an Instagram snap - that's kinda it. The wifi is a bit slow but functional, although you're better off entering your e-ticket number rather than trying to login with your booking number, which has yet to work for me. It's unclear to me who this airport is designed for. Possibly it's meant for people on business who head straight for the lounges. It's certainly not designed for regular travelers.
Experience At Airport | Transit |
Date Visit | May 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"airport is absolutely beautiful"
4 reviews H Simpson (Saudi Arabia)
✅ Verified Review | I remember the old Doha airport when I travelled many years ago but this was my first experience flying through the new Hamad International Airport and boy they do not disappoint. The airport is absolutely beautiful and everything is so well organised and well maintained. I booked the lounge at the airport since this was the only place you can get a beer while you are in transit (The only reason they do not get a full 10/10 overall rating). Please open up a few more bars please! They have good restaurants but not as much as Dubai Terminal 3 but still not bad at all. I would definitely travel through this airport again in the future. Loved the free Mac stations.
Experience At Airport | Transit |
Date Visit | March 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |