"passport control was very slow"
Ashraf Aly (Norway)
✅ Trip Verified | We were traveling from Egypt to Norway. The passport control was very slow and crowded. The officers were very rude and unprofessional. The security check was very slow.
Experience At Airport | Transit |
Date Visit | July 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Avoid this airport at all costs"
Sophie Elliot (United States)
✅ Trip Verified | Avoid this airport at all costs if you care for your mental sanity. It is a real life nightmare. Never has there been such incompetent people allowed to run airport operations. What a scandal.
Experience At Airport | Arrival and Departure |
Date Visit | June 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"floor and the seats are disgusting"
Fabio Pointecker (Austria)
✅ Trip Verified | The airport is horrible. Literally the worst thing that could happen. When you want to enter your gate, it’s impossible to enter and sit down. Around 30 minutes before the flight departure they open the gate, so you can sit down. Never ever have I experienced that in my entire life. Stay away from this airport. And when entering the gate, having a seat, it‘s so dirty. The floor and the seats are disgusting.
Experience At Airport | Departure Only |
Date Visit | June 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Staff | 12345 |
Recommended | no |
"The airport was utter chaos"
Marie-Louise Bland (Italy)
Not Verified | I travelled on 24th June 2023. The airport was utter chaos - the worst experience I have ever had at an airport. The queues for check in were badly managed and disorderly; I queued in four different toilets for at least 15 mins each time and never got to use the facilities; the queues for the cafes were so long I gave up; when I felt faint, in desperation I tried to use a water fountain and there was no water. Our plane left late because as the pilot said the airport was short staffed so our luggage was not loaded. All members of staff were bad-tempered and surly - unsurprisingly. This is a terrible advert for Greece and tourism. It used to be such a great airport - civilized, well organized, with well-trained staff. Whoever in management is trying to hit targets of 10,000 passengers a week - as one member of staff proudly told me - has to remember that you need to have the resources to cope.
Experience At Airport | Departure Only |
Date Visit | June 2023 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"It was total chaos"
Rachel Nelson (United Kingdom)
Not Verified | This was the worst experience I have had in an airport. It was total chaos. Me and my friend asked for help four times to find check in and not one member of staff helped us. Instead they made us feel stupid and said to go towards the gates. When getting to the gates they said we couldn’t take stuff on board, however that was because it was meant to be checked in! They also refused to communicate nicely and appropriately. The staff here are just plain rude and do not create a nice environment.
Experience At Airport | Arrival and Departure |
Date Visit | June 2023 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"changed the parking areas"
Nikolaos Choutas (Greece)
Not Verified | I booked a taxi to pick me up from the airport and I had to to walk almost 1km because as the driver told me the airport changed the parking areas of the pre booked taxis. It was raining and there was no kiosk to protect us. Thankfully the driver had an umbrella! Total disorganisation. Unacceptable!
Experience At Airport | Arrival Only |
Date Visit | June 2023 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"a very poor advert for Greece"
B Mansell (United Kingdom)
✅ Trip Verified | Took 2 hours to get through passport control. Worst queues I’ve ever seen at any airport, never mind one the size of Athens. Asked why queues were so bad and was laughingly told by an airport employee it was “rush hour”. Sunday afternoon? Otherwise great airport, but wouldn’t use it again. Bad start to a good stay in Athens. If these queues at Athens passport control are typical, it’s a very poor advert for Greece. Thanks
Experience At Airport | Arrival Only |
Date Visit | May 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"baggage arrived almost last"
Sasha Meler (Greece)
Not Verified | We just arrived on flight home to Athens international airport. We try to travel business when we can and we therefore get a priority tag on our luggage. This means that our bag is meant to be one of the first to arrive on the luggage carousel. Today our baggage arrived almost last. This was not the first time it happened at Athens International Airport. What's the point of having a priority tag if the baggage handlers completely disregard it? Also the elevators at exit 4 weren't working tonight.
Experience At Airport | Arrival Only |
Date Visit | March 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"airport disorganized and chaotic"
M Ciurea (Romania)
Not Verified | I was in plenty of airports but this one was a complete disaster. Never saw an airport disorganized and chaotic like this one. If you can avoid it, I almost lost my connection flight!
Experience At Airport | Transit |
Date Visit | July 2022 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Total chaos"
Thomas Miskiewicz (Germany)
Not Verified | Transfer not possible at this airport. We were told by staff to leave the transit area by entering Greece. Imagine I needed a visa. We wasted a lot of time for passport and security control. All totally unnecessary. Total chaos. Third world airports are better organised than the Athens Airport. Food offering is a shame for Greece. Very poor and overpriced food offering. The restaurant we ate at offered a Greek salad buffet without onions. They even have the audacity to charge 0.05 Euro for knives and forks. Maybe they should also charge something extra for grinding the coffee and pouring it into the cup?
Experience At Airport | Transit |
Date Visit | January 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |