Swiss Intl Air Lines

Amsterdam Schiphol (AMS) to Zurich Kloten (ZRH) on Airbus A320. Plane was fairly new seats were okay. Aircraft departed on time and landed ahead of schedule. Great service on board with good inflight entertainment for a European flight (on overhead screens) very good cabin service (with sandwich drinks and chocolate) and very friendly crew. SWISS has definitely got a good offer on medium-haul flights and service on board and on the ground are very good. Zurich airport offers fast and easy connections to both other intercontinental flights or to different cities in Switzerland.

Flew ZRH-JFK on an A330. Very relaxing colors with light wood panelling. Great service and crew with excellent language skills. Food and wines were very also excellent and with a local flair promoting different regions of Switzerland. Once the seat is turned into a bed full flat with a real duvet and a normal size pillow you are almost like in a normal bed. Entertainment also quite good with a nice choice of movies and a large fixed screen. The movable half partition gives you privacy without the feeling of being claustrophobic. An excellent product for a European airline. I would definitely recommend them.

Business class on A340 from Tokyo to Zurich and despite great expectations I was disappointed. ANA do the check in at Narita and they were very pleasant. Staff on board were polite but food was non-memorable the one meal for the 12-hour flight was far too small with nothing but a light snack shortly before landing in Zurich. Movie selection was quite extensive. Seat was very upright and hard for sitting and my type of seat along the wall was probably the worst type of seat. It was claustrophobic as the curved wall encroached upon my space both when sitting or lying down. Seat is uncomfortably narrow for both sitting and trying to sleep. Being a wide shouldered man I could not really sleep on my back between the armrests. You legs are stuck in a tunnel or box making it difficult to get in and out of the seat when it is reclined. I am not excited about using Swiss again but if I did I would try to get a seat in the centre of the plane.

BCN-ZRH-DXB January 3rd. BCN-ZRH departed and landed on time good and efficient service even though the breakfast croissant was quite dry. Equipment: A321 Economy Class is more comfortable than the average on such flights. Short connection time (1 hour) however the transfer went perfectly due to a perfect organization at Zürich Airport. Efficient and cheerful ground staff. ZRH-DXB: departed and landed on time cabin crew polite and efficient good on-board entertainment despite of a reduced choice of movies. Equipment: A330-300 seats in Economy are tiny and dreadful. Food was good but insufficient. At least Maître de Cabine kindly served me an extra main course and a snack before landing (in addition to the traditional Ice Cream) as I was literally starving. Luggage came on time at destination despite of the very short connection time. Good product for a long-haul flight operated by a European airline.

Flight 257 TLV to ZRH codeshare with El Al 8853. Aircraft used was an Airbus A330-300. Economy seats were comfortable and clean. Personal inflight entertainment system was easy to use and loaded with content. I cannot comment on the food quality as I did not partake (more tired than anything else on that flight) but the chocolates they distributed before landing was superb. Flight attendants were friendly and easy to approach. Out of the 4 flights I took this past month my flight with SWISS was the most enjoyable.

We flew CPH-ZRH-EWR on Christmas Day. Flight attendants were cheerful and efficient which was great considering every seat was taken and there were huge amounts of young restless children on board. The seats on the A330 aircraft are horrible but at least the service and food were fine. My entertainment module was not functioning and it took me some perseverance to get someone to reboot it but finally it worked. They flew on time for both legs of the trip. This is a decent airline and I would use them again. The Zurich airport is a great place to kill a couple hours during a layover.

I read some poor reviews prior to my flight 19.12.12 and was worried about travelling with 3 young children. However on the 12 hour flight LX038 from Zurich to San Francisco our family was looked after really well. The cabin crew were polite and attentive checking on us to make sure we were ok from time to time. The plane was fairly new clean the food was ok and the entertainment (though I rarely get to view) was good. Overall it was one of the best economy flight experiences I have had.

LAX-ZHR-BRU Business class. On time departure from Los Angeles on A340 with charming relaxed FA's greeting and assisting. Lie flat seats with good personal space are comfortable though firm. IFE had latest movies. Service and food was attentive and excellent throughout 11 hour flight. I slept for 5 hours which I've never been able to do before on a flight! Short stay in comfortable Swiss Business Class lounge in beautiful Zurich airport. Connection to Brussels on time on A320 and again service and food offering above average for very short flight with attentive and pleasant FA's. Swiss punches above it's weight and delivers a great product.

Munich-Zurich on an AVROLINER with 2x3 configuration euro standard of leaving the middle seat empty. Aircraft very clean and comfortable for the 45 minutes flight. A gourmet sandwich with parma ham and Swiss cheese plus choice of alcoholic drinks and chocolate dessert and coffee. Crew polite and attentive but rushed service due to the short length of flight and stormy weather and turbulence. Zurich-Berlin Tegel on an A320 3x3 with the middle seat empty not a fan of this euro-configuration for business. Flight delayed almost an hour in Zurich due to severe storm and airport congestion. For the 1.10 hrs flight a full dinner was served in spite of the heavy rain and turbulence with fresh breads foie-gras and sauerkraut Swiss cheeses and a fruits-tart for dessert. Service was friendly by young flight attendant. Arrived Tegel in late evening with airport almost empty. Baggage was one of the first due to Priority tags. I like to fly SWISS always a high quality product delivered by friendly and professional crew.

JNB-ZRH-LHR in Business. First stage a very mixed bag. The new long-haul business seat is a minor miracle in that with a small gap between the rows one gets a lot of personal space (especially in the single seats by the windows). Both dinner and breakfast were excellent and the service attentive. On the negative side the pillow and blanket are paltry and the entertainment system antiquated. Short hop to London ok but nothing special. Difficult to see why they have won best European business class.