Royal Brunei Airlines

I flew LHR to Melbourne return over the Xmas period 2012. We booked RBA as it was around £400 cheaper than any other airline. Bag drop at the airport was efficient and I highly recommend online check-in as the line to drop bags off in this line was about 4 people vs the 50 or so in the non online check in. The weights for checking luggage was not strictly enforced but hand luggage was strictly enforced. On board there was more leg room than many I have travelled on which was great. Food was tasty although they do run out of the popular items quickly. Adding ice cream for the sweet was a nice touch. The cabin crew were very efficient and helpful. A press of the call button and they were with you within 20 seconds and always happy to help. All crews were far and above in terms of professionalism and helpfulness. I can highly recommend RBA for an efficient friendly airline.

Melbourne-London via Brunei and Dubai return. Staff on board were fantastic using our names each time a meal/drinks were served. Aircraft was a 777 with the Business class seats that just superseded flat bed angled type. Access to all the lounges along the way and back made the total flight enjoyable as the longest stretch was around 7 hours. Staff were friendly and the meals were fine. Certainly better than or equal to most other long distance airlines that I have travelled with into Asia.

MEL-BWN-MNL return. Best inflight catering I have experienced yet. No alcohol was not a problem I did take some and the cabin crew provided mixers. Cabin crew were attentive friendly and helpful. Planes had adequate legroom and were clean. Brunei's airport is small and not much to do it is about to be renovated. Fully recommend them.

Flew to Singapore and returned from Bangkok via Brunei. I didn't know what to expect as previous to this I had never heard of Royal Brunei. I found that economy was surprisingly spacious. Flights both ways were not full so had a spare seat next to me. Meals on board were more than enough however as I am a big eater the flight attendants were more than happy to accommodate this. The stopover in Brunei was only 45 minutes so the actual time spent doing nothing was about 15 minutes. The only problem if I had to pick on was the small screen sizes but in the end it didn't really bother me. Would definitely fly again.

As a large family group 15 we flew out of Melbourne via Brunei to Manila in late November. I was surprised by the excellent inflight service considering the cost the food was good and movies aplenty. My only reservation was the small airport at Brunei and the lack of food outlets inside the lounge there be prepared to pass the time ours was over 3hrs. The flight home was just as good as going there so not hard to recommend RBA my best trip yet and congratulations on picking up the ball that those bigger airline companies have dropped and running with it.

Flew Melbourne to Jakarta via Bandar Seri Begawan return. Overall my small family and I had an excellent experience. I am usually a bad flyer but staff were friendly and attentive and took care of my child's needs when it came to bassinets and so on. My wife preferred the Boeing 777 aircraft which although they are ten years old are well maintained and give you better leg space than other Asian based wide body cheaper carriers. Pleasantly surprised with the quality of the food. I would fly with them again. No alcohol if not an issue for me.

LHR-DXB-LHR. The most competitive flight direct into Dubai. We were a little apprehensive after reading a few reviews but where very surprised. The flight was excellent. Seat back entertainment attentive staff loads of legroom. Seat was a little hard but nothing else. The food was OK they ran out of all but fish pie on the outward journey but managed to fine a veggie option for my girlfriend. It was on time in and out so we have no complaints and would use them again with hesitation.

I travelled on this airline a little over a year ago and during then and now the services offered have deteriorated. The food on the outbound journey from Melbourne was dreadful - biscuits limp pastries over salted main meals and no fresh fruit except for one tiny one on the entire trip to London. They have obviously cut back on the quality of the food. Despite the food the seats were comfortable and the staff friendly. It was also a very cheap flight which may explain the quality of the food.

Heathrow - Brunei (via Dubai) - Manila and Manila - Brunei - Heathrow (via Dubai). For the price I paid was impressed with this Airline. Food was good as was the service. Cant remember a more comfortable seat in Economy. Entertainment was a little ancient but not an issue for me. The short stop in Dubai was a little chaotic and can imagine passengers roaming around the airport trying to find their way back to the flight. I think the planes are a little old but again no issue for me. All in all quite impressed.

LHR-HKG-LHR. The airline itself was fantastic comfortable the food was good and throughout the night the flight attendants walked down the aisles offering additional drinks. Toilets were regularly cleaned throughout the long flight. Our entertainment wasn't working properly on the way out. There's a stop in Dubai before Brunei which was annoying walking from one end to the other not really having any time to get any duty free (they don't have any at Brunei airport as Dry state). The transit stop in Brunei was painful there's nothing to do. Only one food outlet which was a coffee shop the toilets were disgusting. We only stopped for 2 hours! Royal Brunei is a good airline if your main priority is price and you don't care how you get to this destination otherwise I won't be using them again to Hong Kong - the journey was far too long!