Kulula

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 85 reviews
3/10
No Skytrax Rating
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Kulula customer review

JNB-CPT return for less than ZAR1000. Both flights were on time the cabin crew were friendly and helpful. Check-in was efficient and at JNB they had a separate line for passengers with hand luggage only. The only point of complaint is the choice of colours for the seats. Lime green and blue is not a happy combination in my opinion.
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Kulula customer review

On our honeymoon to SA we flew Kulula from Durban to Cape Town. Friendly and very helpful BA-staff in Durban asking if I'd like to have an exit seat being 6'7ft this is usually the seat I am sitting in. It takes a while to get used to the bright green interior and the green shirts and blue jeans of the cabin crew but service was friendly sandwiches were tasty and prices for the snacks were moderate. Flight took almost two hours and crew offered trolley services twice. Baggage was delivered within five minutes after arrival in CPT. I would choose that "cool" airline again next time it is refreshingly different!
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Kulula customer review

On our honeymoon to SA we flew Kulula from Durban to Cape Town. Friendly and very helpful BA-staff in Durban asking if I'd like to have an exit seat being 6'7ft this is usually the seat I am sitting in. It takes a while to get used to the bright green interior and the green shirts and blue jeans of the cabin crew but service was friendly sandwiches were tasty and prices for the snacks were moderate. Flight took almost two hours and crew offered trolley services twice. Baggage was delivered within five minutes after arrival in CPT. I would choose that "cool" airline again next time it is refreshingly different!
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na

Kulula customer review

I took 2 Kulula flights on my recent trip to South Africa and must say I had mixed feelings about the airline. Although both flight (JNB-CPT and George-JNB) were dirt cheap you could see that it is a low-cost airline. I mean I don't want to complain there is nothing to complain about it is just that I was watching the cabin crew who were VERY young. On my way from George to JNB 3 of the young girls who were suppose to help passengers with boarding procedures were flirting with one guy! They were standing at his seat one with her foot on the empty seat chatting with him! They were unfriendly to the other passengers or totally ignored us standing in the way so that it was difficult for us to reach our seats. The snacks were also not that cheap as stated below. Then the cockpit door was open during the whole flight from George to JNB!!! What about safety? Talking about safety instructions I know they are trying to make it a bit funny but I just couldn't get myself to laugh. All in all it was OK but next time I will try the other low cost airline 1Time first before flying with Kulula again.
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Kulula customer review

I took 2 Kulula flights on my recent trip to South Africa and must say I had mixed feelings about the airline. Although both flight (JNB-CPT and George-JNB) were dirt cheap you could see that it is a low-cost airline. I mean I don't want to complain there is nothing to complain about it is just that I was watching the cabin crew who were VERY young. On my way from George to JNB 3 of the young girls who were suppose to help passengers with boarding procedures were flirting with one guy! They were standing at his seat one with her foot on the empty seat chatting with him! They were unfriendly to the other passengers or totally ignored us standing in the way so that it was difficult for us to reach our seats. The snacks were also not that cheap as stated below. Then the cockpit door was open during the whole flight from George to JNB!!! What about safety? Talking about safety instructions I know they are trying to make it a bit funny but I just couldn't get myself to laugh. All in all it was OK but next time I will try the other low cost airline 1Time first before flying with Kulula again.
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