"organised and efficient"
E Gettil (Saudi Arabia)
✅ Trip Verified | Riyadh to Dubai. Organised and efficient. I take this route every week. Most of the times the plane arrives before scheduled time. The only suggestion I have is to apply strict hand baggage control in Dubai Airport
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Riyadh to Dubai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"11 hours at Riyadh Airport"
Tariq Ali (Saudi Arabia)
✅ Trip Verified | Abu Dhabi to Delhi via Riyadh. Flynas is the worst flight in the world, they delayed my flight 8.30 hours with officially conformation of bad weather. The staff said destination weather is not due to this we are delaying our flight but in email or sms they are not mentioned the weather of destination is bad. They not provide us hotel also, I spend more than 11 hours at Riyadh Airport. This is my first and last travel for flynas.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Abu Dhabi to Delhi via Riyadh |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"told to wait 12 hours"
D Karbishar (India)
✅ Trip Verified | Dont be attracted by cheap ticket prices. My flight from Riyadh to Delhi got cancelled after they gave boarding pass. And was told to wait 12 hours for the next flight. No explanation. No accomodation, no water, no food. They hold your checked-in bags and tell you to wait at the gates for over 12 hours and they cant even guarantee whether you will get the next flight. Pay more and better book other airlines.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Cairo to Delhi via Riyadh |
Date Flown | December 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"disappointing experience"
Amr Khallaf (United Kingdom)
✅ Trip Verified | I have a flight today from Dubai to Cairo via Riyadh, the trip got delayed at least 3 times so far making the arrival time 2 hours later than the original arrival time, a so disappointing experience. Highly not recommended
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dubai to Cairo via Riyadh |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"had no issues on board"
Ahmad Khalid Akhtar (Saudi Arabia)
Not Verified | Lahore to Riyadh. Flight was on-time and had no issues on board. Flight map was bit slow but the inflight entertainment was wonderful and there was variety was movies, games, and inflight magazines to read. Aircraft was also new and staff were generous. I would recommend this airline for tourist coming and going to/from Saudi Arabia.
Aircraft | A320neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Lahore to Riyadh |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Flynas ruined my vacation"
B Antar (Saudi Arabia)
✅ Trip Verified | I travelled from Abha to Dubai on connecting flight last August 9 for a supposed fun vacation. My flight was business class. Unfortunately, until now August 11, my baggage is still in Abha. Flynas ruined my vacation. This is unacceptable and their service lines are very useless. I called them several times, sent emails and text messages, but they are really very difficult to reach. In fact, went to their office in Dubai Airport personally and promised that they will send back my luggage the day after. But one day has passed still my baggage in Abha. This is the worst airline ever! If only I could turn back the hands of time I wont book with Flynas again.
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Abha to Dubai |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"flight being delayed hourly"
N Candayo (Saudi Arabia)
✅ Trip Verified | Riyadh to Dubai. They call themselves a budget airline but work out more expensive when seats, luggage and meal on flight has been selected. I am sitting at the airport in Riyadh with updates coming up showing the flight being delayed hourly. I regret having booked this airline.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Riyadh to Dubai |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I had a wonderful flight "
Ahmad Khalid (Pakistan)
Not Verified | Riyadh to Lahore. I had a wonderful flight with this airline. The flight was on-time and the crew were friendly. The WI-FI and connectivity were poor but the in-flight entertainment was good. The seats were very comfortable and new.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Riyadh to Lahore |
Date Flown | February 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"it’s so disappointing"
K Baselken (Saudi Arabia)
✅ Trip Verified | I booked a flight on 27th December 2018 from Jeddah to Kuwait to visit my family. The flight first delayed for 30 min. When I reached to the airport while waiting to check in I have been told the flight may cancel due to the lack of customer at the aircraft. Flight was at 14.30pm and it was already 16.00pm and there was no manager of supervision to guide us. Than we have been told we will fly with Jazeera and 18.10pm and they took our passports to issue the tickets and we have been told the bus will take us to the north terminal. While we are waiting we have been told none of he flights are available for today and they were trying to send us to the hotel. There was no clarification on when we will fly. Even for next day or whatever! There was an agent and he said don’t talk to me and complain to the call center! So irresponsible I had to book another flight and mean time I have been told I can refund! After waiting over the hearing their cheap on going advertising for 25 min. I manage to talk to agent and he said there was no delay with the flight and place took of to Kuwait on time! They had no idea what was happening at the airport. He gave a agent name to talk to him and he said he has the solution for you .Pay a bit more and never use this is airline as it’s so disappointing!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Jeddah to Kuwait |
Date Flown | December 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"very poor customer service"
H Janwar (Saudi Arabia)
✅ Trip Verified | My flight Jeddah to Riyadh departure time is 17:00, we reached the airport 1.5hrs earlier with our online boarding ready and been told that it is canceled. For no valid reason they put us on the flight at 19:00. We received a msg only 10 min before boarding that we should contact them, and still showing in airport screen (on time) And the new time was also delayed until 20:00 with Zero respect to passengers time and very poor customer service by staff in land.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Jeddah to Riyadh |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |