"Pathetic service"
Ahamed Safeer (Saudi Arabia)
✅ Trip Verified |
Flew flyadeal from Jeddah to Dammam. Pathetic service. Flight was delayed for more than 2 hours without any information. Initially held at airport counter without any info. Later kept in aircraft without any info. The customer experience is not given any importance Never fly this airline.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Jeddah to Dammam |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Wheelchair was not arranged"
7 reviews Fawwaz Asrar (Pakistan)
✅ Trip Verified | Riyadh to Jeddah. It was Low Cost Carrier So had to pay for baggage and Snacks. Price of check-in baggage if bought at time of checking-in was as high as 100 SAR per baggage piece i.e 50% of total fare. Even upon request Wheelchair was not arranged. But some how ground handling staff arranged it from some other airline. Snacks Price were bit high during flight. Upon Landing at Jeddah there were no Jet bridges so I requested Ambulator (Medical Lift), which they clearly denied that they cannot call and Ambulator for me so had to use stairs to hop off the aircraft. In my personal Opinion it is a cruel act. Luckily I can walk with sticks but what about Passengers who are completely dependant upon wheel chair.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Riyadh to Jeddah |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |