Egyptair

The flight was meant to take off at 14.30 we didn't start boarding until 14.25pm on 12/09/2013. When arriving in Cairo for transfers the toilets are dirty. The overnight blankets are dirty with stains. When returning on 20/09/2013 I was given a snack and had not eaten it while trying to return it with the rubbish I was requested to put it in the pocket at the back of the seat in front of me. The experience was awful. Also delayed take off as there was no bus available to take us to the plane. When arriving in Manchester we waited an hour for luggage and it was just tiresome and frustrating. Entertainment was the worst going and coming I had to watch same film. Personally I wouldn't recommend Egyptair.

TUN-CAI-JNB. It was good value for money. The most delay we got was about 15 minutes at JNB. If you are to fly Egyptair especially from JNB make sure you plastic wrap your check in bags its free and secures your luggage. Good Baggage allowance-46 kilos. What I like about Egyptair is that you don't have to stay overnight in a hotel you connect the same day. The plane toilets were clean food was excellent no alcohol though. The hostesses were very friendly and did their best. I wasn't really expecting 5 Star Emirates kind of service but it was great better than Air France. They must however improve in-flight entertainment. On the downside the Cairo airport toilets are not very clean. I will certainly fly Egyptair again.

I have travelled with Egyptair for years. The latest was 3 days ago. The carrier was 777-300 . The service was excellent. Departure was delayed 15 minutes due to late passengers. Take off was professional as well as the landing. I enjoyed the PTVs. Journey was from CAI-RUH (Riyadh-Saudi Arabia).

AMS-CAI-KUL. Departed on hour late but didn't mind as it cut the transit time down in CAI. 737-800 to CAI with older style seats. It is a dry airline so juice or water offered pre take off by crew who did not smile. They also give out hot towels which are so hot you can't actually touch them. No menus offered on either sector toilets not maintained on either sector. Food is well below the usual standard of most airlines but ok ex AMS only. On arrival in CAI a bus meets the aircraft and whisks Business Class away promptly and we were impressed. Once inside the terminal it was a mess. If in transit you must visit the transit check in desk which has long lines of people. We noticed there was a desk just for Business Class so went under the rope only to be yelled at by Egyptair staff. Security was a joke and did not put us at ease. Star Alliance lounge is tired and wifi not working at all. No alcohol in lounge. Toilets are disgusting. On the next sector service was just as poor with unhappy staff and no real flow to the service. Flight stops in BKK for an hour then goes on to KUL. Most people left Business in BKK but staff kept upgrading friends and family in flight which became distracting. Upgraded children running around the cabin and pushing past us. Manager was standing during take off and only just managed to strap himself in as we were climbing into the sky. The service and meals were of poor quality and reminded me of air travel 15+ years ago in Economy. They are not world class and need a lot of work to get them there.

My partner and I flew ATH-CAI on 7 August 2013 (MS748). Flight departure was supposed to be 13.30 hrs. By 13.00 hrs there was still a big empty hole at the airbridge - no indication of any flight delay. Google told me the departure time was now 14.30 hrs. At 13.30 hrs Egyptair staff informed us there was a delay and handed out vouchers for a sandwich and soft drink. At 14.30 informed departure would now be 16.30 hrs. Greatly concerned as we would miss our connecting Qatar flight to Australia in CAI. Staff offered no assistance - they only insisted we should have told them we had a connecting flight earlier. Finally departed at 16.35 hrs. A321 seating was comfortable and flight attendants were capable. Flight time to CAI was extraordinary over 30 mins ahead of schedule. We arrived too late to make our connecting flight resulting in an overnight stay in Cairo. We tried to get assistance from Egyptair in CAI and merely got shunted off to Qatar Airways. This is the first and last time I will ever fly with this airline.

Athens to Kuala Lumpur via Cairo - economy (25/7 return 4/8). I was a bit worried because of the political unrest in Cairo however all flights were on time without any delays. Cairo to Kuala Lumpur was on a new Airbus A330-300 (2 years old) . Service adequate once food and coffee is served don't expect the crew to appear again. If you want anything extra you can ask for it and they will be happy to provide it. Excellent value for money I would recommend it to everyone who does not want extra pampering that usually is being paid at a premium.

Larnaca to JFK via Cairo. Egyptair was the cheapest airline on the route and I was glad I took it. Cairo to JFK was on a new B-777 with great IFE with new films TV shows games etc. The food was quite good and generous with lots of drink rounds (Egyptair is a dry airline but that didn't bother me at all). The crew was nice and chatty. The bathrooms were kept clean throughout the flight. We were served 3 meals on the flight (dinner a hot breakfast and a hot snack). I would definitely fly them again.

I have flown 3 times a year with Egyptair from LHR to CAI then on the SSH and all the flights have been excellent except on the one occasion when my suitcase was not on the CAI/SSH leg. The Friday 10.30pm flight suits me and the couple of hours transit in Cairo is a small price to pay when you can arrive at SSH at 9.00am and have the whole day there. The food and drinks are fine why people especially British are expecting alcohol when it is a Muslim airline is beyond me and surely they can manage without a drink for a few hours. Price wise they often work out cheaper than Easyjet and you can take 46kg of luggage in economy without having to pay for it not to mention not having to pay for food drinks having the pleasure of IFE and flights that operate daily and at really convenient times.

They were the cheapest and the travel time was the shortest so we took a chance. Johannesburg SA to Cairo during June 2013. Then transferring from Cairo to Malta Island. I expected an old damaged plane with very old technology and bad service. On boarding I was surprised. It was clean comfortable and the leg space was more than I have experienced before with other airlines. When we departed from OR Tambo (22.15) the excellent service started. At 23.00 we received dinner. It was delicious. At 24.00 all dinner plates were removed. Flight was smooth and comfortable. Landed 5.55am breakfast served at 5am.

BRU-CAI-BKK in business class. As before the flat bed on the 777 between CAI and BKK makes it worth paying for a business class ticket. Food and service are so so but again I had a very good sleep on the night flight. On top I earned a lot of miles that I can use with any other star alliance partner.