"ground staff unhelpful"
Stephany Griffith Jones (United Kingdom)
Awful experience with easyJet travelling from Lyon to London Gatwick. Before check-in had to stand for over 30 minutes as there were no seats, door unopened at gate. Then delayed by almost 2 hours due to staffing problem. Was lucky to have a seat at the gate area, most passengers did not. Asked for some water or food but Easyjet insisted on charging. Ground staff unhelpful and did not apologise once. Inflight the captain did apologize, but again no free food. Almost 2 hours late.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Lyon to London |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"crew were welcoming"
5 reviews Adam Sudds (Taiwan)
I traveled easyJet from Geneva to Manchester. Flight departed a little later than scheduled time but this was no problem . The flight crew were welcoming and were active and kept the cabin clean. Only downside is that there isn't much leg room but this is expected using a budget airline.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Geneva to Manchester |
Date Flown | January 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very decent performance"
K Burchell (United Kingdom)
easyJet from Lanzarote to Bristol, one way flight. Inbound plane about three quarters of an hour late, thanks apparently to French ATC trying out a new system and thereby reducing the flights it was handling for the day. Anyway the plane made up some time and arrived Bristol about thirty minutes late. So nothing much to grumble about. Both pilots were chatty, which I like, and the cabin crew got on with their tasks cheerfully. Cabin clean and fresh and a spare seat gave room to spread a little. All in all, a very decent performance by easyJet.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Arrecife to Bristol |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"really enjoyable experience"
2 reviews Christian Dyer (Spain)
Boarding our easyJet flight from Bristol to Murcia was fast-ish. Really enjoyable experience, ground crew were friendly and inflight crew were also good. Food was great and at a reasonable price. Took off on time and landed early. I would recomend this airline even though I haven't always had a good experience with them.
Aircraft | A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bristol to Murcia |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fly with them next time"
15 reviews Pavel Moravec (Czech Republic)
I flew with easyJet from Vienna to Rome a couple of days ago and the experience was great for a low cost airline. I brought a large carry on, so didn't need to check in luggage. Seats are small, but I'm not really tall so I'm fine and for 70 Euro for a return flight you can't expect much. Crew were professional and were always near when you needed something. You don't get any meal or drinks, but prices on board are reasonable, I also like that they were selling bus tickets to Rome onboard. I'll fly with them next time for sure.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Vienna to Rome |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"choose to fly easyJet again"
Mike Smith (United Kingdom)
Flew Liverpool to Lanzarote (Arrecife) in November. Very attentive cabincCrew. Service onboard was quick and efficient, along with smiles and laughter. Seats were comfy and leg room was better than expected. Overall very impressed and would choose to fly easyJet again without hesitation.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | LPL to ACE |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"would like to travel again"
15 reviews R Arab (Poland)
I really liked their flexible policy with passengers' luggage. I noticed some passengers having problems, but the ground crew were extremely friendly and helpful. The seats seemed comfortable, and we had a nice cabin crew. I would like to travel with easyjet again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Amsterdam to Berlin |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"good value for money"
M Mayer (Germany)
Easyjet is good value for money. The ground staff was friendly, and staff on board courteus. The cabin was clean and boarding process without any complications. When I booked the easyJet plus, it gave me a much shorter waiting queue and was allowed to enter the plane first (so I had no one standing in my way).
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | BSL to CTA |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not as much as a sorry"
Geoffrey Keene (United Kingdom)
4 hour delay and a bus ride to Malaga. No compensation or as much as a sorry. Rubbish airline, many people struggled with luggage walking from airport to bus. easyjet said delay was due to relaying tarmac on runway when it could be done on days with no flights. The pilot said on the plane said it was because of a national holiday and airport staff did not want to work late. Do not use.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Gibraltar to London |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I'd fly with them again"
D Hall (United Kingdom)
Hassle free start at Gatwick given I travelled hand baggage only and had checked in online. So straight to security which had a very short queue at 05:00. I had purchased an exit row Extra Legroom seat (13D) which also allowed me an extra, albeit smaller, item of hand luggage and Speedy Boarding. This was well worth the additional cost. At the gate, which was posted approximately 50 minutes before departure, I was impressed that gate staff were politely but firmly enforcing their hand baggage policy. For example a group in front of me were requested to pack their hand bags into their wheelie bags as they were allowed only one piece on board. Speedy Boarding was honoured and well policed with other passengers being politely asked to wait when they tried to board. However we then had to wait 5-10 minutes standing on the airbridge until we were allowed on board. Onboard I had no problem getting my bags up in the locker near me. This aircraft had the new seating and the legroom in this exit row seat was superb. The crew were very friendly and professional. My only criticism was that on a flight duration of 4h 30 mins they could easily have done more than two runs with the food and drinks trolley service. I would have bought another drink if they had! We departed early and arrived early and disembarkation was swift. Unfortunately progress through passport control was slow as there were only two immigration officers on duty in Paphos. This was my first experience of Easyjet and I'd fly with them again.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Gatwick to Paphos |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |