✅ Verified Review
| Flew Denpasar to Vancouver via Taipei. Old, old plane for a transpacific flight. Packed to bursting. On way out, we were seated in row 47, which I discovered was more cramped than other parts of the plane, which were already tight, as there is a huge service bar area in the middle of the aircraft. Smell of food almost constant, the back and forth of a huge number of flight attendants, put us in the worse spot on the plane. When we got to Taipei, we had a 5 hour layover, but there was no one available at the service desk to tell us where to go. Eventually, we just followed some folks, hoping we were on the right path. On the return, I asked at Denpasar, to change our seat allocations - no, could not be done except once in Taipei. Flight was 1 hour late departing Denpasar, so when I tried to change our seats, the attendants said it was impossible. For a 10.5 hour flight, we struggled. Plane delayed, again, by an hour for take-off. Once we were beginning the ascent, a fire alarm in the service area went off and continued until long past cruising altitude, as no one seemed to know how to turn it off. Not inspiring confidence. Then the service. The aisles are so narrow at this part of the plane that we are necessarily "involved" in all service activity in and out of the service bay and it is constant. I'm 5'6" and my knees hit the seat in front. If you put your seat back to sleep, your knees go forward. When we got to Taipei on the first leg home, running an hour or more late for our subsequent flight, the attendant at the gate was yelling where to go, in Chinese, of course. So we tried to ask where to go - "I just told you follow the people" - he yells. It was a horrible flight.