✅ Verified Review
| Kalibo to Manila. We purchashed our tickets online prior to arriving to the country. We were surprised by the online booking fee that appears right befor paying. It was in the amount of half the actual fare per person. Once we arrived in the Philippines we received an email to inform us that our flight from Manila to Kalibo was going to be delayed. Once we arrived to the check in counter to see if we can get on an earlier flight they were able to accommodate this. Our original flight was for 530pm. We were able to get on a 330 pm flight. We had to check in 1 baggage with a weight limit of 21kg that costed again half the cost of the flight? Sitting around the airport we were informed that this flight will be delayed, not once, not twice, not three times. Our rescheduled flight was now 530pm. On the way back, they decided a checked in baggage weight maximum of 10kg, so going there you are expected to drop half of what you brought? If we arrived 4 hours earlier (who does this for a domestic flight?) the fee would be cheaper. So another surprising fee. So now we are here and our flight is delayed for an hour and a half and this is the first flight of the day from Kalibo to Manila. I wonder if we are delayed 4 hours if I would get the difference back for the fee I paid to check in my 10kg luggage. I am so happy we did not bring our children on this flight, it would have been a nigtmare. Lovely staff, but why all the hidden fees and information?