✅ Verified Review
| Mauritius to London. Checkin was chaotic leading to long queues with not enough staff to deal with it and looking visibly unhappy too. It took about 1.5 hours to get to front of queue for checkin. We boarded late only then to sit for about an hour in swelteringly hot and airless cabin before takeoff as the auxiliary power unit was not on, probably to save the airline money as the crew were unwilling to say more than they were suffering too and encouraged me to complain to the airline. Once again, staff unhappy and unmotivated. Requests to talk to senior crew member were ignored and they only came to answer my call button to switch it off, muttering 'later' or words to that effect. No choice of breakfast offered but what came was the most unappetising on any flight I have ever had. The entertainment was very outdated - tiny screen with picture shaking so much that it was unwatchable. And also poor choice of films. On the plus side, the seats were relatively comfortable but only for normal-size passengers. On our outbound flight, the rather large gentleman behind me was in visible pain due to lack of room for his girth/legs. Not that the stewardesses offered any solutions. Luckily, I found another seat so I moved instead to give him more room. As our chosen seats when booking had been unceremoniously reallocated to others by the time we checked in (another first experience for me) this wasn't too much of a hardship.