Air Malta

LHR-MLA return in economy. Very disappointed with Air Malta service No tea & Coffee no alcohol and no prior notice of this. In-flight entertainment was shown but no headsets were offered! Good seat pitch though so at least something was good. Overall service very poor will avoid in future and travel with alternative airlines.

We were first time flyers with Air Malta. We upgraded to Club Class as we were holidaying without our children and wanted to treat ourselves. We had seats 1D/1F on our outward flight and the first inkling that something was wrong was when we were only offered orange juice or water as we settled into our seats. As we were taxiing for take-off the stewardess announced that due to industrial action the crew would not be serving tea coffee or alcohol. As we had been expecting an open bar with champagne included this was very disappointing. The lunch I was served I didn't eat which is actually a first for me I always eat the food served on airlines. On our return on 12th June we took our seats in Club class seats 1A/1C. Again as we prepared for take-off it was announced about the industrial action so no tea coffee or alcohol would be served. There were some very disgruntled passengers onboard and we were also not happy. There was nothing obvious on their website - I had found a small article dated 30/5 and we were not advised at check-in about this situation. I'm not sure if passengers could have taken their own alcohol onboard and drunk it - but being aware of the situation would have been the decent thing to do.