Air Koryo

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 54 reviews
6/10
No Skytrax Rating
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9/10

Air Koryo customer review

(Germany)

I was flying from Beijing to Pyongyang with a Tupolev 204-300. The aircraft was in an excellent state and the service was very friendly. The flight departed and arrived in time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Air Koryo customer review

(Netherlands)

Beijing to Sunan International an experience to fly their IL-62 it was back in time. Food was good and service efficient. As North Koreans travel with lots and lots of baggage it was placed all over the plane. Plane on time in Sunan but waited more than 1 hour for our baggage.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

"the aircraft was clean"

(United Kingdom)

Verified Review | Pyongyang to Beijing with Air Koryo. The departure and arrival were punctual, staff smiling and friendly, the aircraft, including toilets, was clean and there were magazines and newspapers at the entrance. The food was a chicken burger but the drink selection was rather limited, either water or one type of soft drink. It is maybe not the most luxurious airline but the service for a short-haul flight is better than European or American airlines I have used for the same distance.
AircraftTupolev TU 204-100
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePyongyang to Beijing
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Air Koryo customer review

(Hong Kong)

A timewarp experience to say the least my flight from Beijing to Pyongyang was without hitch although you'd be hard pressed to find a team less interested in not only the well being but the safety of the passengers. For example when the purser was meant to make the safety announcement she looked around and saw a flight full of foreigners. As a result she actually shrugged rolled her eyes and sat right back down instead of briefing us. That it was a 30 year old Tupolev made that nagging feeling of 'I should probably listen to the safety announcement in case I jinx the flight' all the more pressing. That said the flight was a dream. The plane felt so heavy we barely realised we were touching down. The food was passable but the experience was unforgettable. Our seats tilted forwards rather than backwards. But for a 2 hour flight the sense of wonder far outweighs any actual discomfort. The stewardesses seemed more interested in reapplying thick strata of foundation and redoing their 60s overdone hairstyles than actually serving their passengers but the sight was certainly more entertaining than the sad slightly desperate propaganda movies played throughout the flight. My Air Koryo flight was a tremendous start to my trip.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Koryo customer review

(United Arab Emirates)

Flew a total 8 sectors between Beijing Pyongyang Chongjin and Sondok onboard IL-62 IL-18 Tu-134 and Tu-204. Flights were all on time. Good English spoken onboard and a full meal service on 1.5 hours between Beijing to Pyongyang. All baggage delivered promptly with no delays. Planes are maintained well.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Air Koryo customer review

(Finland)

PEK-FNJ New TU204 seats relatively comfortable service friendly meal standard economy meal. Pyongyang Times and Korea Today newspapers which keep first-time DPRK visitor busy for the flight.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

"hot/cold drinks and a hamburger"

(Ghana)

Verified Review | Pyongyang to Beijing with hot/cold drinks and a hamburger which was adequate for length of flight. Very polite and welcoming service. Efficient check in and boarding. In flight entertainment limited to a video of recent North Korean hits. Pyongyang Times and Korea Today available to take on board.
AircraftIL-62M
Type Of TravellerBusiness
Seat TypeEconomy Class
RoutePyongyang to Beijing
Date FlownJune 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Air Koryo customer review

(Canada)

PEK-FNJ return in the newer Tu-204. Check in at PEK is fast and agents seem blind to overweight/over size baggage (not mine but many others). The plane is clean and seats are comfortable with very good pitch. FA's served water apple juice and a North Korean greenish carbonated drink (soda) and the "hamburgers" that were brought in from FNJ. The plane departed on time and arrived into FNJ early. The plane was parked out on a taxiway and all pax were bussed to the terminal because the terminal is under construction. All arrivals and departures were handled in a temporary terminal and can only handle one flight at a time. Fortunately there are only 4 flights a day. All 7 immigration booths were open to handle about a plane load of 150 passengers. Luggage arrived about 20 minutes after we arrived at the terminal. Return FNJ-PEK was on the other Tu-204. Check in is quick and easy. I requested a window seat and got one. Again the terminal can only process one flight at a time. We had to wait in the public area while they handle an earlier flight to Vladivostok. Once the pax for that flight boarded the bus we cleared security and checked in. Check in is quick and again I requested a window seat with no problem. All pax then were bussed to the remote parking site and boarded the plane about 30 minutes before scheduled departure. The flight left 5 minutes early. Inflight experience was similar to the last flight PEK-PNJ. This flight was originally scheduled to use a smaller An-148 but was switched to a larger Tu-204-300. The plane was about 80% full.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

"crew were very courteous"

(United Kingdom)

PEK-FNJ-PEK in August 2015 and a seamless experience. Both flights on time. The seat was comfortable with sufficient legroom. The TU-204 aircraft is only a few years old and the interior was clean and tidy. There was a free drinks service including local beer. Their famous Air Koryo burger was a very tasty snack and I would have eaten another. Cabin crew were very courteous. All in all, a very pleasant experience.
AircraftTU-204
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBeijing to Pyongyang
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Air Koryo customer review

(United States)

PEK-FNJ on Tu-204. Check in quick and efficient at PEK. Clean new aircraft seating reasonably comfortable and adequate for 2 hour trip. Was served bland meal but no worse than many other economy class meals. Service was efficient but cold drinks offered and free English language DPRK "literature". Entertaining pre-take off video with politics included and inflight video showed happy images of the DPRK. Quite reasonable flight noticeable that all non-Koreans were in the front economy cabin - with the back cabin full of Koreans. Pre- take off and touchdown were marked by the happy playful music of an electronic band eerie but very much part of the DPRK experience. I was pleased to land given the safety reputation.
Seat TypeEconomy Class
Value For Money 12345
yes