Air Juan

✅ Trip Verified | This airline doesn’t even deserve a single star! It is a very disappointing and unprofessional airline! We booked our tickets,3 of us from Puerto Princessa to Coron on Jan 2 2018 and had everything paid from accommodations to our activities in both cities. But airjuan totally wrecked our vacation! They cancelled our flight due to the technical issue as they said in a peak season. Our nightmare in this company didn’t end there. They have given us the option to refund our money and give us a flight credit. They told us that the processing will take 20-25 days but it is already on the 32nd day today yet we haven’t receive any words from them. We sent emails for an update but no one from their team replies.

✅ Verified Review | Flight was a little delayed, but pilots were courteous and apologetic. No problem at all. Great view over Calamian Islands, and then Northern Palawan. Got into San Vicente airport and was greeted by pretty ground staff. Flight was comfortable despite some bumps. Normally I am scared in small planes but pilots and plane were reassuring.

✅ Verified Review | Air Juan is really like a scam. On 31 Aug 2017, I was due to fly from Caticlan to Coron. It was a sea plane with 8 seats. There were 3 passagers on the list told by the ground officer. Finally only I showed up. After I arrived at airport at 10:45, I sit and wait for the ground officer. At 11:10 I cleared all the security check to proceeded to the gate 2. Waited for 1hr, my flight was supposed to be departed at 12:00, but no flight showed up. Then at 12:30 the ground officer told me that the flight was cancelled due to the bad weather. The ground officer then helped me to call the head quarter of Air Juan. They said due to the bad weather in Manila, the flight was cancelled. Then I took Air asia to Manila, and I found that the sky is clear and even the staff of AirAsia said that the weather in Manila was fine. I believe that due to the few number of passengers, Air Juan cancelled the flight. it was a disaster for me, because I booked an expensive resort in Coron. And the airline is just make me disappointed and make me angry after I found out the truth in Manila.