Air Juan

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort N/A
Staff Service N/A
Value for Money 12345
Customer rating from 1 reviews
1/10
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1/10

"disappointed and angry"

(Hong Kong)

Verified Review | Air Juan is really like a scam. On 31 Aug 2017, I was due to fly from Caticlan to Coron. It was a sea plane with 8 seats. There were 3 passagers on the list told by the ground officer. Finally only I showed up. After I arrived at airport at 10:45, I sit and wait for the ground officer. At 11:10 I cleared all the security check to proceeded to the gate 2. Waited for 1hr, my flight was supposed to be departed at 12:00, but no flight showed up. Then at 12:30 the ground officer told me that the flight was cancelled due to the bad weather. The ground officer then helped me to call the head quarter of Air Juan. They said due to the bad weather in Manila, the flight was cancelled. Then I took Air asia to Manila, and I found that the sky is clear and even the staff of AirAsia said that the weather in Manila was fine. I believe that due to the few number of passengers, Air Juan cancelled the flight. it was a disaster for me, because I booked an expensive resort in Coron. And the airline is just make me disappointed and make me angry after I found out the truth in Manila.
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteCaticlan to Coron
Date FlownAugust 2017
Ground Service 12345
Value For Money 12345
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