✅ Verified Review
| Dublin to Toronto with onward connection to Palm Springs, March 2017. I have been using Air Canada rouge since they started flying in 2013. These being the 11th and 12th sectors flown all using the premium rouge (PR) product. Check in at DUB was fine with no line at the premium desk. The desk agent advised us to take the fast-track security line, I was not expecting this, so that made a good start to the trip. Onboard the Boeing 767-300, we were offered the usual water or orange juice prior to departure along with newspapers, Canadian and Irish. Orders for the rouge I-pads (IFE system) were taken, and later the lunch order with the usual choice of main course. Once in the air plus 30 minutes or so drinks were served this followed by lunch with more drinks on offer. One minor change from previous rouge flights was that no linen table cloth was provided for the tray table. The drinks service however was much better than previously experienced, the FA in charge of the premium cabin was very proactive in anticipating passenger’s requirement. Later in the flight, prior to arrival at Toronto, a light wrap (vegetarian or chicken) was offered along with more drinks. The great service from the FA in charge made the flight pass very quickly. The following morning, we continued from Toronto to Palm Springs. Being ticketed in premium economy for the DUB/YYZ sector this translated into business class for the cross-border flight from YYZ to PSP, as a result we had Maple Leaf Lounge access at YYZ. The flight boarding of the A319 aircraft was done promptly. It was a completely full flight in both sections. In common with all other premium rouge flights, water or orange juice were offered prior to departure along with the breakfast order being taken and the rouge I-pads. The breakfast offered was similar to that on main-line AC within North America, I really was not expecting it to be any different! Again, no linen table cloth for the tray table? – It looks like this minor nicety has been withdrawn. An additional snack and drinks were offered prior to landing in PSP. This was a long flight in a A319, extended slightly by weather conditions en-route. Like the DUB/YYZ flight the FA looking after us was very friendly and efficient at her job. We chose this routing from Europe to California as it was competitively priced for premium economy using DUB as a departure point, and would happily travel this way again. If anyone from Air Canada rouge reads these reports an EDI departure would have been even better!