Air Astana

Almaty to Hong Kong on Air Astana was one of the best flights I've flown. I loved the new aircraft interior, the Boeing 767 had lots of legroom for me and since there wasn't many passengers boarding I got to use 1 extra seat for me to lie on.

Kiev to Delhi via Almaty with Air Astana. I am writing to share for comfortable plane, great variety of food, kind and polite employees on night flight 29th - 30th December 2015. My flight was also easy on timing with less than 1 hour waiting time in Almaty. I appreciate for great service at least 50% cheaper tickets than European or Arabian airlines. (Bought tickets 12 days before departure date).

Night flight from Almaty to Bangkok. New plane, perfect flight, slept through the whole thing. I was really impressed with Air Astana. Couldn't understand as I only speak english, but managed to get though everything just fine. Only complaint might be when we got off the bus and were trying to get on the plane. Lots of pushing and shoving but this perhaps is a cultural thing but was a bit of an issue. Cost of flight(s) seemed quite reasonable, especially compared to North American flights.

Frankfurt to Astana in Economy class. Air Astana did not restrict the number of luggage pieces that people brought on board my flight. As a result you may not find any space in the overhead luggage storage if you board the flight late. The food was terrible, and the selection of movies.

This Air Astana flight was from Bangkok to Omsk with stopovers in Almaty and Astana. The food was excellent and separate meals served on each leg of the journey. The flights departed and landed on time. Bangkok to Almaty and then to Astana there was an angled flat bed and I slept for part of the journey. From Astana to Omsk there was the traditional seat but there was plenty of leg room for an Embraer. Cabin crew were attentive and had good English and generally spoke with me in English, even when I used Russian in response. Overall the flight was not good value for money because by including a stopover in Almaty I had to pay the price of two separate tickets (the Bangkok - Omsk ticket was about AUD800 less expensive).

Almaty to Ust Kamenogorsk return with Air Astana, and flights to and from were on time. The seat was reasonably comfortable. We were given a basic meal in each direction. Cabin crew were friendly and had good English skills. As a domestic flight there was no entertainment service provided.

We have been surprised by new jets for summer destinations, equipped with modern entertainment, personal ipad with a variety of programs. Quality of meal and drinks onboard is good. Service on board is excellent. Crew were very professional. I can frankly say that these flights were very pleasant for our family and we would fly with Air Astana again.

Flight from Shymkent to Kuala Lumpur via Almaty and back in April. On vacation we were hospitalized with fever and skipped our flight home. Air Astana appreciated our position and changed dates for our unreturnable tickets without charge, so we could come home later. Great thanks for help, now we are your loyal clients.

26 April Tashkent-Almaty flight KS128 and 5th May Almaty-Tashkent flight KS127. Embraer 160 from Tashkent-Almaty-Tashkent. Excellent service on Board. It was at a high level starting from check-in to landing. Flight attendants were very neat and friendly also pleased with the print media. Even given candy during takeoff and landing as well as a pillow which were very nice.

Flight from London on time 767 aircraft with new interior. clean and well presented crew efficient and helpful Food and alcohol selection great seat very comfortable and inflight entertainment console worked well. Arrived on time and fresh. This is a great connection for Kazakhstan.