easyJet

Flight was fine but the check in was appalling I got charged a fortune for a second piece of luggage - a camera less than 6x4x4 - but women with much larger handbags were allowed to take them on the plane in addition to their cabin bags. Customer service dreadful - utterly useless - and there is no Easyjet UK phone number.

London Gatwick to Edinburgh International and back on the same day. Generally ok flight from Gatwick to Edinburgh was late by 3 minutes however the flight back was delayed 30 minutes. However staff were helpful and friendly in getting information to passengers. Despite having little leg room the seats were comfortable and fine for a short flight. Food was ok. I gave a zero for Inflight Entertainment because there was none. The price was fantastic at least £20 cheaper than British Airways (on an equivalent flight). In general a good experience. don't expect them to be on time or to be as good as the more pricier companies but for a short flight (anything less than 3 hours) you really can't go wrong.

LGW to Marrakech return on A320. Both flights arrived on time. Service was reasonable as you get what you pay. Newish aircraft's.

Malaga to LGW LGW to Nice return. On time on all 4 flights no problems with the flight. The problem is the airports. At Malaga we were sent down the ramp and then had to wait about 10 minutes while the previous passengers disembarked. We were right behind large glass panels and the sun was baking! No way to shelter. At LGW Easyjet has a sort of add-on terminal which is at least 400 yards along endless corridors from the exit into the main terminal. It carries the numbers from 100 upward and most North Terminal Easyjet flights use it. For anyone who finds walking less than pleasant it is a long way!

LGW-VCE PSA-LGW. Both flights on time and operated with clean and quiet A319's. Crews professional and attentive with informative flight deck announcements. Fares excellent considering it was Easter week. Amused on both flights to get off the bus ahead of the "Speedy boarders"!

LTN-CDG a short flight and my first with Easyjet in almost 10 years. There's no comparison to Ryanair: the process is much smoother flight attendants and ground staff are friendly and accommodating. Flight departed and landed on time even early and arrival into Terminal 2 in CDG is very convenient. Will absolutely fly again. Price was competitive with British Airways flights to ORY and a good 30% cheaper than CDG flights.

MAN - Antalya - MAN. Flew as a family of 7 paid for speedy boarding and extra legroom which I though was excellent value for money. Both flights were on time with announcements from the captain throughout the flight the cabin crew worked hard and the food and drinks were reasonably priced. The only issue was that in Antalya you are still required to have a standard boarding card so you still have to queue at check-in. Overall for a budget airline they were very good.

Dead on-time out of CDG to Marrakech the same on return. An excellent airline. The only downside was the lack of a jetway on returning to CDG with the accompanying sardine-packed bus to the terminal but a small price to pay for a ticket that was only 175 USD RT. I would fly them again.

LGW-RAK-RAK-LGW. Both flights departed on time despite poor weather in the UK. Not as in your face selling onboard as Ryanair do so no complaints. Crew were efficient and got the job done and got plenty of information from the flight deck en route. For what we paid I really cannot fault them if you follow the rules 99% time all will be ok.

MAN-TFS return. Comfortable flight on a fairly new Airbus 320. Paid extra for exit row seats as this was a 4 hour flight and that gave us the option of Speedy Boarding. However not so important now that easyJet have started offering pre-assigned seats which removes the scrum. Speedy Boarding does mean you can drop your bag at a special Speedy Boarding desk rather than queue with the majority of passengers. This saved quite a bit of time at both ends. We had checked in online and the airline's website suggests you just turn up and drop your hold baggage. However Easy Jet's definition of "bag drop" sees the same lengthy queues at desks that you would get if you were checking in at the airport. Seats were comfortable with the extra legroom that goes with exit seats. Cabin crew efficient and friendly. The food offering is perfectly adequate for the length of journey. Plenty of information from the flight crew. Bit too much use of the PA system by the cabin crew. Altogether I find easyJet perfectly adequate for short haul flights.