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Etihad Airways Economy Class class customer seat reviews

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Etihad Airways
2.0 Star Rating: Poor
25 reviews


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ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   3 March 2014

Review by : S Ahmed (Canada)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I am a small person and having issues with the leg room. Should have more leg room.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER / AIRBUS A330-200

Date :   29 January 2014

Review by : Irfan Faiz (Malaysia)

Comfort: 5/10

Seat Layout

3x4x3/2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The seats on A330 flight pleasant because they did not use a configuration that just crams as many seats as possible. The Boeing 777 seats are unbearable, pitch is limited and the seat width is horrendous. Avoid the Etihad Airways 10-abreast (3x4x3) Boeing 777 seat arrangement at all costs. AVOD options fantastic, but not enough to take away from the narrow seats on the Boeing 777.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   21 January 2014

Review by : Ray Cherrell (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Sydney to Abu Dhabi, 14 hrs in the worst seats I have ever tried to sit in. I will never book with this airline again. The onward flight to Manchester was just as bad on the A340-600. Cheaper airlines have better seating. Qantas or Air New Zealand in future.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A340-600

Date :   6 January 2014

Review by : Lawrence Angelow (UK)

Comfort: 6/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

AUH-LHR. Seated in row 21 (A/C), which was a shame as row 20 was an exit with bags of extra legroom. All adequate and comfortable enough versus flight duration, until seat recline from in front made for very uncomfortable hour until the fellow passenger thought better of it, and moved the recline back half way! IFE good with ample choice, inflight service not as slick as outbound sector, but still decent.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A340-500

Date :   6 January 2014

Review by : Lawrence Angelow (UK)

Comfort: 6/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

LHR-AUH. Seats were adequate versus duration of flight. Attentive inflight service. IFE sound not working, but did not complain as decided to sleep instead.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   25 October 2013

Review by : J O'Meadhra (Australia)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

We sat in seats 43K and 43H, as they were 2 seats rather than 3 seat configuration. I was almost deafened by excessive noise from the aircraft engines? I was not impressed by the seat width or leg room and this aircraft performs poorly against Singapore Airlines for long haul. My blanket, although in a sealed bag, on opening was disgustingly dirty with food particles stuck to it! When I asked for another I was met with rudeness. We found the staff to be unhelpful. My entertainment system had to be rebooted. Our food was ok, but there were no extra snacks during the flight. I was seriously disappointed with Etihad as I had thought from adverts that they were committed to great service and quality - but this is not the case in economy. Also the staff never checked seat belts once and I certainly didn't feel that in an emergency situation I would be relying on them for help which is standard in most airlines. I wouldn't book Etihad again in a hurry I will stick with Singapore.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777 / AIRBUS A330

Date :   12 October 2013

Review by : A Dabel (Australia)

Comfort: 1/10

Seat Layout

3x4x3/2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Amsterdam to Abu Dhabi and onward to Bangkok. Seats on first flight were very cramped. My first reaction was, never again. I have a normal size( 185 ). The seat on the second part( 777) was reasonable. On return flight same again. However I flew from Abu Dhabi to Dusseldorf with Air Berlin. Etihad has a coop with Air Berlin. It should be forbidden by law! I could not move for 8.5 hours. Seats are not even okay for a short charter flight. Next time it is Qatar Airways again for me.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   12 October 2013

Review by : Amir Tariq (Pakistan)

Comfort: 4/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The seats were very small according to the flight hours. It was a 15 hours flight and seats were uncomfortable according to the flight hours.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   12 October 2013

Review by : G Phillips (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I fly MAN-BKK four times a year - that is 16 long haul flights a year and I just could not bear to use Etihad again. The seats pitch and width is terrible the 777's feel claustrophobic.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A340-600

Date :   12 October 2013

Review by : Abdullah Gulzar (Canada)

Comfort: 4/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I had 34C on my way back from KHI- YYZ. this seat is in the middle of the plane and isle seat not so bad, but if someone is looking for a better seat I noticed that seat #40 is absolutely great seat with plenty of leg room and not close to washrooms. Avoid middle seats altogether as they are cramped and not wide enough for big people.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   21 April 2013

Review by : P Bedson (Oman)

Comfort: 2/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The other reviews here are right - basically the economy seat on the 777-300ER is both too narrow and close to the seat in front and the combination is deadly - if they took out about 20 seats and fixed either the pitch or the width it would be fine. A shame as the rest of the product - service, food, entertainment etc. is first class. Don't think I will be using them again in a hurry simply because of the seat.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   21 April 2013

Review by : A Nabil (Saudi Arabia)

Comfort: 3/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Abu Dhabi - Bangkok - Abu Dhabi, seats uncomfortable both directions, PTV screen not functioning most of the time.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A330-200

Date :   21 April 2013

Review by : K Macdonald (UK)

Comfort: 5/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I'm pretty tall and it was pretty uncomfortable for an 8 hour journey. When the seats where reclined, there was no way that anyone (regardless of waist size) could have a meal, and that was confirmed by the Cabin Crew asking that you do not recline your seats during your meal.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   28 February 2013

Review by : C Leverington (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Etihad 10 across seats in economy is a disaster. Cramped, with little to no space on board. Prepare to be squeezed into the smallest economy seat ever! I flew on Bangkok Airways 2 days later to Siem Reap and they had a lot more legroom in their standard economy seats on an A320. I'm going to be switching away from Etihad despite just becoming a silver card Etihad guest member - I cannot fly comfortably in economy (for reference I'm not over weight or tall!)



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   15 February 2013

Review by : Frank Chalmers (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

How do they get away with having 10 seats across in Economy cabin? Normally fly BA, Qantas or Singapore Airlines, but the bargain fare offered by Etihad out of UK attracted me. Now I know why they are cheap (cheaper than Emirates or Qatar as well) - the conditions are simply awful and the cabin is just cramped and claustrophobic. Anyone else that may be tempted by their bargain basement fares - please think about what you might get - its not good, and pay a little more for a better airline. They endlessly plug an award at Etihad and on close inspection it seems that Abu Dhabi oil dollars might be more important than merit!



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   15 February 2013

Review by : G Morrison (Cyprus)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The legroom in this aircraft is a disgrace considering Etihad advertise comfort and show aircraft leg room in economy as roomy. This is not the case - I am not a tall person and found it to be extremely uncomfortable, especially on a near 14 hour flight from Sydney to Abu Dhabi. When the person in front puts their seat back, there is not enough space to see tv screen or have tray out for drinks or food, and in my case when seat in front was put back, with such force, my drink tipped over.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   15 February 2013

Review by : David Pilkington (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The Boeing 777 seats from Kathmandu to Abu Dhabi are so cramped. When the lady in front put her seat back I had to ask for her to kindly put it back up as I was so squashed. Etihad have obviously cut back on seat space as well as no drinks service. An awful, uncomfortable flight with crew who do not care.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   3 January 2013

Review by : David Pilkington (UK)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The Boeing 777 seats from Kathmandu to Abu Dhabi are so cramped. When the lady in front put her seat back I had to ask for her to kindly put it back up as I was so squashed. Etihad have obviously cut back on seat space as well as no drinks service. An awful, uncomfortable flight with crew who do not care.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A340-600

Date :   1 January 2013

Review by : M Eggleton (UK)

Comfort: 5/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I was sat in the rear half of Economy, in an exit seat which had extra legroom. Seat was comfy but the bottom was hard and had to sit on two cushions. These seats are thinner than normal seats. Good recline and good adjusting headrest. Middle 4 seats don't all have movable armrests, the middle one stays put so you can't lay down.



ETIHAD AIRWAYS BOEING 777 ECONOMY CLASS SEAT REVIEW  - 6 September 2011 by Romy Silwal (USA)

AIRCRAFT :       BOEING 777

PAX SIZE :   Small

LAYOUT : 3x4x3

POSITION :   Middle

PAX RATING :    1/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Chicago to Abu Dhabi and then Abu Dhabi to Kathmandu. I have flown Qatar and Gulf Air many times but this Etihad Airlines has the worst seating available. I am petite and even for me it was very uncomfortable for the whole flight. Even though the airfare is cheap you will really suffer.



ETIHAD AIRWAYS Airbus A340 ECONOMY CLASS SEAT REVIEW  - 1 August 2011 by Wayne Chen (USA)

AIRCRAFT :       Airbus A340

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

While the upholstery in economy and beige colors are new, the seat pitch was terrible and way below expectations. The only saving grace was that the rest of the seats in my middle section (I moved to from a left side aisle seat with someone next to me) were empty. If I was not able to move, it would have been miserable.



ETIHAD AIRWAYS BOEING 777 ECONOMY CLASS SEAT REVIEW  - 29 July 2011 by Jamie Sykes (UK)

AIRCRAFT :       Boeing 777

PAX SIZE :   Large

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    1/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

The 3x4x3 lay out is just so bad it's untrue. If you have a full flight like I did on my AUH-BKK-AUH legs then get ready for pain and suffering!! The seats have so little width that you end up hanging out into the aisle with your back twisted. It also makes you fair game to me smashed into again and again with drinks/food carts. Avoid Etihad and any other airline using this B777 layout (that includes Emirates!).



ETIHAD AIRWAYS A340 ECONOMY CLASS SEAT REVIEW  - 19 May 2011 by Robin Hicks (Norway)

AIRCRAFT :       A340

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Seat pitch was disappointing after all the boasting on the airline website - little or no better than European short haul carriers even with all the mags removed to try and maximise legroom. Agree that the footrest is always in the way, up or down.



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW  - 3 March 2009 by Raymond Betts (UK)

AIRCRAFT :       A340

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    1/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Seat pitch feels more like a budget carrier e.g. Easy Jet with 29" pitch. My wife is vegetarian and booked the special meal on booking the tickets, but never received a special meal on the outbound flight. We even confirmed before we flew, but the cabin staff had no record. The flight from Bangkok to Abu was freezing! I don't normally complain, but my wife suffers from the cold. I had 3 Italian guys sat opposite me wearing fleeces and woolly hats! Nothing was ever done by the cabin staff even after asking 3 times. Book with another airline and save yourself the hassle!



ETIHAD AIRWAYS ECONOMY CLASS SEAT REVIEW  - 11 November 2008 by Paul Thomas (UK)

AIRCRAFT :       A340-600

PAX SIZE :   Large

LAYOUT : 2x3x2

POSITION :   Aisle

PAX RATING :    6/10

RECOMMENDED :   YES

   

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

Have flown Etihad many times and consider seats adequate or better. They should do away with footrests as they take up room for long legged passengers like myself, even when not in use.





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