Etihad Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 96 reviews
3/10
4 star Skytrax Rating
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1/10

"definitely avoid at all cost"

(Australia)

Trip Verified | The worst service and horrific baggage handling practices! This was a round trip. It started well on the way to our holiday with a relatively good service. It all changed on the flight home to Melbourne. Shortly after locating my seat, I discovered that it was wet smelling like urine. It took my fellow passenger going directly to one of the staff for them to actually address my wet seat and replace it. This is the airline I will definitely avoid at all cost!
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300ER
Seat Layout3x4x3
Date FlownSeptember 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
6/10

"we will never fly Etihad again"

(Australia)

Trip Verified | We were fortunate enough to get the extra legroom seats but were not able to sit together because the staff on Etihad phone service refused to link our bookings, which were booked separately. Their entire raison detre is to get you off the phone with no action on their part. The cabin crew and ground staff were great. Food was so so. The main beef is a full service airline should not be charging for standard seat selection. On that basis we will never fly Etihad again.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownMay 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
10/10

"Very satisfied with this seat"

(Germany)

Trip Verified | Had the pleasure of experiencing the Business Studio product on the 787-10, and while it is 7 years old, it still is among my favorites. It offers a 180 degrees full flat bed and a handy control on the side of the seat and on the Inflight Entertainment screen. The seat comes with a bunch of adjustable features, such as seat cushion and a massage feature. I found the seat to offer a great amount of privacy. Also managed to get some work done while flying, the table is big enough and doesn't move too much. Very satisfied with this seat, would book again!
Seat TypeBusiness Class
Aircraft TypeBoeing 787-10
Seat Layout1x2x1
Date FlownMarch 2022
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
4/10

"hate the Etihad business configuration"

(United States)

Not Verified | Very unhappy. Booked a forward facing window seat well over a moth prior to the flight, and even when checking in online the night before that seat was showing as my reserved seat. After arriving at the airport my seat was changed. When asked they could only tell me there was no comment as to why my seat was changed. Now I’m riding backwards on the aisle and over the engine instead of being tucked away by the window and having a forward facing seat ahead of the noise of the engine. Incredibly disappointed and my next business trip will be through Dubai with a drive to Abu Dhabi. 4 stars because the crew was good and the food was good. But not getting what was paid for is pretty terrible. I personally hate the Etihad business configuration. The new United polaris is similar but is much better with no rear facing seats.
Seat TypeBusiness Class
Aircraft TypeBoeing 787
Seat Layout2x2x2
Date FlownMarch 2022
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
no
10/10

"seat was very comfortable"

(Germany)

Trip Verified | The seat was very comfortable with enough legroom for someone as tall as me (6'3). I liked the width which was ok for a long-haul flight, the seat offers recline and has an Inflight Entertainment System, which features a ton of movies, tv-series, games, music, and much more. The seat even has a USB port so you can charge through the power outlet.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownNovember 2021
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"Never fly Etihad again"

(Indonesia)

Trip Verified | While the A380 Business Class is fine the A330-200 Business is worse than flying Regional Jet in my opinion. The screen is broken and small and I cannot access their entertainment either. The power plug does not work either. Apart from the seats that is so awful design I see. The service is even worse as budget airlines either. Never fly Etihad again.
Seat TypeBusiness Class
Aircraft TypeA330-200
Seat Layout1x2x1
Date FlownJuly 2019
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
no
5/10

"Worst seating I've experienced"

(United States)

Trip Verified | Worst seating I've experienced outside of discount airlines. Seat in front of me was mere inches from me and it is uncomfortable and claustrophobic on a 12-hour flight. My second flight was worse, as the seats did not recline. They have crammed the seats in the plane so close together that the seats, literally, can not be reclined, so they've disabled the buttons. I had high expectations based on Etihad's reputation, which made the reality and second class citizen feel of the flight all the more surprising. The food was OK at best. Service was nothing to remember. My experience makes me think that Etihad is an airline that you would only want to fly business or first class with. On the plus side, Etihad offers a two day stay in Abu Dhabi that is a great experience, and I was happy with that part of the package, but I will avoid flying Etihad in the future.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownFebruary 2020
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
10/10

"Great lie flat seat "

(South Africa)

Trip Verified | Great lie flat seat with great food. Seat is comfortable and good in flight amenities. The business class offering is one of the best I have flown yet.
Seat TypeBusiness Class
Aircraft TypeBoeing 787-9
Seat Layout1x2x1
Date FlownDecember 2019
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
5/10

"felt a little crammed"

(Germany)

Trip Verified | Seat back features a large IFE touch screen, and a small remote with its own screen. Both screens can use the full IFE feature set. Touch screens are reactive and precise, system reacts pretty fast. IFE has an okay movie selection in many languages. Moving map is rather basic, just showing flight an some detail degree. Outward cameras are available, cockpit/front view, tail view and downwards. USB plug with power is available, headphones go into seatback. IFE is used to show quite a bit of advertising. Seatback pocket is spacious, two additional netted pockets for things like passport or phone are available, very practical. No footrest. Legroom is spacious, no entertainment box crap. Seat has a fixed curved headrest on either left or right side, other side is flexible, good. Found the seat to be actually pretty hard and uncomfortable after a while. Actual seats surface is quite long, so for a tall person, getting feet comfortably under seat front is an issue. Second button in the armrest is for a small, pump based lumbago support in the seatback, nice idea, but does not do very much. Seat recline is okay. Seat width appeared not too wide for me, felt a little crammed. Luggage racks are standard.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Date FlownJanuary 2020
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
9/10

"able to get comfortable in the seat"

(United Kingdom)

Trip Verified | Flew Abu Dhabi to Bangkok on 21/09/19. Flight time 6hrs 40mins. Picked 44 H/K as these were the last two seats on the plane and were a pair rather than 3 in a row. We knew the seats might have slightly less recline due to the bulkhead behind them but in reality this was OK. What we didn't realise was that these two seats had about an inch less legroom than the other seats in front. This wasn't a problem though even though I'm 6'2" and I was able to get comfortable in the seat. Prior to travelling we'd read a number of negative reviews regarding Etihad on both this site and SeatGuru. However, I have to say that our experience on this and our other flights was in total contrast to most of the reviews. My only criticism is that the seats are a little bit hard but not enough to complain about and every other aspect of the flight was really good. Cabin crew were excellent, very friendly, attentive and efficient, meals were very good, in fact some of the best that we've had and the drinks service was efficient and generous. Infotainment system was good and the flight passed quickly and pleasantly. We've flown with Emirates, Qatar,Singapore, Cathay and BA and our experience with Etihad was just as good, better than BA.
Seat TypeEconomy Class
Aircraft TypeBoeing 787 -10
Seat Layout3x3x3
Date FlownOctober 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
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