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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

PRIORITY LOUNGE : ISTANBUL AIRPORT

User:  Nick Paul

Date :   3 November 2007

Good choice of facilities. Business services, prayer room, refreshments etc. Range of seating available - in seperate lounges, for meals, on sofas in open plan area etc.. and plenty of space for discreet discussions if required. Decoration quite impressive. Intrusive noise though from 4 tvs on different channels plus some noise from other areas of airport. Nice choice of drinks and snacks available and constant cleaning from staff kept the whole area very neat and presentable. As a non- drinker can not comment on size of a glass offered as on other reviews, but range of drinks was quite broad if wanted. Soft drinks include teas, coffees, orange juice, waters, etc. Staff I found to be excellent, not at all rude or dismissive and very welcoming. Also there was no pervasive cigarette smoke evident - very welcome to a non-smoker in Turkey. Location of Lounge is at one end of the airport and can be quite a few minutes to walk to gates, but shops and other services close to Lounge so no need to walk unnecessarily far. A good and comfortable service.

BUSINESS CLASS CIP LOUNGE : IZMIR AIRPORT

User:  Nick Paul

Date :   3 November 2007

Small CIP Lounge with nice choice of drinks and snacks. Limited office space for business if required, comfortable sofas / seating and quiet space without excess noise from airport operation. Nice lounge conveniently close to gates and good efficient staff to assist if needed.

BUSINESS CLASS CIP LOUNGE  : ISTANBUL AIRPORT

User:  Idat Erdener

Date :   17 September 2007

The lounge is very specious and has an interesting decoration. I have been at all peak times there and there was always enough space to sit and relax. There are showers available (some review say it has not) - to use it you should contact the front desk staff for amenities and staff was mostly friendly. The choice of alcoholic drinks could be increased though and size of glasses as well. A slient room for taking a nap is missing though.

BUSINESS CLASS CIP LOUNGE  : ISTANBUL AIRPORT

User: JOHANNES BOECKER

Date :   10 December 2006

The "new" lounge is located at the exact opposite end of the airport. It is quite a hike there but most flights to Asia and the US depart from there, so I guess it is ok. It is quite unique : huge sofas and armchairs, impressive chandeliers (like in a palace) and soft carpets. At peak times, seating is very limited, and I saw people leave the lounge because of not enough seating. There is an open bar with a wide selection of drinks (alcoholic and non alcoholic) - albeit glasses are very small - and some snacks (puff pastry and sandwiches). There are no showers which is quite a disappointment after a long flight. Bathrooms could be cleaner. There is a business center with free internet access and there are of course muslim prayer rooms. Staff is rude (as you would expect from Turkish Airlines) but all in all the lounge is a vast improvement over the old one.