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Turkish Airlines Business Class CIP Lounge Reviews

Turkish Airlines Business class seat reviews

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TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   30 May 2013

Review by : N Carter (Turkey)

I travel frequently from IST but typically don't use Turkish Airlines for business, so this was my first time in the new lounge. I didn't use the showers nor many of the other amenities, but the one's I tried to take advantage of didn't instil confidence. I wasn't impressed with the lounge: I thought they might be having an "off" day so I asked to speak to someone in charge. It took nearly a half an hour to find someone. the excuse for not having an available manager in the lounge was that it wasn't a busy time of the day despite it being 3:30 in the afternoon on a Friday and packed. It was far too busy and loud. If indeed the mornings are busier, I would hate to see it. After sorting through the piles of newspapers that seemed to be tossed haphazardly on the tables - they don't use magazine racks - I found that there were no English newspapers in the lounge. According to the lounge manager, they "have them, but they typically run out in the morning". Knowing that, the idea of having some more for the afternoon passengers hadn't occurred to her. Food quality seemed good but accessing catering was very chaotic. For example, there are two chefs working in tandem; rather than create a staggered system where some food is constantly coming out of the oven, the two of them prepare food together, load the ovens together, then stand around until they take everything out, then start the process again. Of course by the time each batch is ready there is a hoard of people are lined up and instantly they run out until another batch is made. Lockers were an excellent touch and the library was nice though I think that it's more for show than actual use in that it is as exposed and equally noisy as everywhere else in the lounge. A lot of people seemed to be highly irritated with the service on the day I was there and although each one of us seemed to be complaining about smallish problems, I got the overall sense that things were simply not up to standard.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   25 April 2013

Review by : J Anastos (USA)

I was looking forward to visiting this lounge, but my experience was bad. We arrived at 6am from a long Hong Kong flight and had about 90 minutes to rest before the next leg. The lounge was crowded and there were no seats! We wanted coffee and just to relax, but there was no place to sit, we wandered around for almost 20 minutes before finally grabbing an open seat. All the lockers were also full, so nowhere to stash our carryon bags, we had to lug them around the lounge too. And to make matters worse, the showers were all full for an entire hour. We felt like we were at the Grand Bazaar, pushing and shoving our way just to find a seat and a cup of coffee. In a word, it was stressful, not relaxing at all.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   17 April 2013

Review by : J Brito (USA)

From dedicated baggage screening, luggage lock boxes, baristas preparing a la carte coffee drinks, Apple Computer Stations, luxurious bathrooms, well furnished and decorated lounges to cordial and helpful staff, wife and I were thoroughly impressed with Business Class Lounge. Turkish Airways single Airport Club to serve every category of premium ticket holding passenger or frequent flyer may not be for those seeking exclusivity or tiered service areas yet it worked well for us. Accounting for quality and quantity of food when flying long-haul business class, we found food selection and portions appropriate for a lay-over stay in lounge. We were also not expecting, nor did we avail ourselves of, a private sleeper rooms in Business Class Lounge. I disagree with reviewer stating that Turkish custom of allowing Police officers to eat/drink for free must be stop. I did not observe police coming in and drinking tea/coffee. People, in their role as citizens or public or private policy role, of any given country that treat those who provide service, whether public service / infrastructure or service industry, as second class citizens have much to learn from Turkish way if not Turkish Airways! I found it a pleasant surprise when observing Turkish hotel employees eating from breakfast buffet.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   2 May 2012

Review by : R White (UK)

Lounge is expansive and nicely furnished with a lot of options for how to spend your time. It can get quite crowded though and while there are lots of drinks on offer, the food is limited and more snack based. The reception staff had a smile, which ticks that box and the rest seemed very pleasant though they were just picking up cups. Overall nice place to spend time, though worth exploring it to find a quiet corner when busy.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   25 April 2012

Review by : Marc Pauquet (Turkey)

Wonderful lounge, excellent food and nice drinks. Beside the chefs, the TGS ground staff had poor English and provided a very cold and impersonal service.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE REVIEW  - ISTANBUL ATATURK AIRPORT

Date :   29 March 2012

Review by : G Hu (USA)

They offer full selection of hot and cold food, wines, spirits, every sort of soft drink and dessert bar. Showers and suites are available. Wifi is available. Movie room, especially handy for children. Prayer rooms available, and massage therapist roams giving free chair massages that were amazing.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE REVIEW  - ISTANBUL ATATURK AIRPORT

Date :   29 March 2012

Review by : R Deu (Spain)

Excellent catering, delicious cakes, lots of space for reading, relaxing. Wonderful showers and toilets, very good internet PC. Like the arabic touch in some areas, very clean and state-or-the-art design. Staff must improve in all areas, especially at the entrance and waiters.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE REVIEW  - ISTANBUL ATATURK AIRPORT

Date :   23 January 2012

Review by : B Yazici (UK)

Pleasantly surprised when I visited after an absence of 10 months. Much bigger and nicer than the old lounge. Lots of food and drinks choices. Washrooms are nicer. I am not sure I like the "minaret" style. Too Arabic for my liking. Must point out the interesting acoustic trait the minarets have caused. If you start hearing random people speaking and there is no one around you, don't worry, you haven't lost the plot or turned schizophrenic. The minarets carry and bounce voices around, much like the whispering gallery at St Paul's cathedral. I could hear some talking a good 40 meters away, around a 90 degree bend. The Turkish custom of allowing Police officers to eat/drink for free must also stop. They kept on coming in and drinking tea/coffee. Didn't interact that much with the staff, so can't really comment.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   28 November 2011

Review by : F Bartels (Germany)

The lounge is nicely redecorated and looks stylish. The coffee bar is amazing, but other than that there is nothing more nice to say. Staff at the reception were rude, unfriendly and unable to help with flight changes. There is also no fresh orange juice - though they specially announce it - the same thing onboard. It is not even juice, just lemonade with part juice concentrate content. Dayrooms are unavailable as they give them out late at night for 6 hours, and with 4am arrival all rooms were blocked. As well there are not enough showers - a waiting time of 60 minutes is not acceptable. Not thought through for an airline with mainly transfer pax. No high-quality amenities - bulk stuff in a push-bottle! Everything is meant good but not done well. Staff has a lot room for improvement!

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   23 October 2011

Review by : S Latif (Singapore)

A great looking Lounge but third class service standards. I have not seen a lounge with such poorly trained staff. The lady handling Concierge desk was the most unpleasant one. No smile, no care or consideration for the customers. Staff continuously talking to each other and could not care one way or the other for the passengers.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   22 October 2011

Review by : D West (UK)

The live pide bar was very good and popular amongst passengers. The WC area is interesting with canvas partitions at the entrance. Feels a bit like going to the loo at a village fete! All in all pretty good.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   14 September 2011

Review by : Paul Bailey (Australia)

This newly renovated lounge provides a relaxing experience and is very spacious. The toilets/showers are stylish and modern. The negative comment I would make is relating to the staff, who I found rather unfriendly.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   1 August 2011

Review by : Stephen Williams (Australia)

The lounge has just reopened after a 3 month renovation. The design is very modern with a circular theme. There are numerous drink stations and food bars with most delicious Turkish food provided by Do&Co. Plenty of space, food, drinks, barista service, multiple TV entertainment, Pool table and a library. The shower suites and toilet facilities are very stylish with marble tiling, wood paneling and mirrored walls. High quality Etro toiletries provided in the showers along with towels, slippers and bathrobe. There are only 8 iMacs for guests which use an odd keyboard with many standard keys replaced with non-standard keys. No @ symbol on the keyboard which made them almost impossible to use. The only downside is the that the staff are still coming to terms with the new facilities and on the whole they all need to learn to smile and relax a bit, instead of grunting.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Date :   4 May 2011

Review by : R Jager (USA)

Showers are shabby and dirty, a disgrace to this airline. Towels were thin and when we complained, they were able to give us regular towels. Housekeeping of the lounge is reasonable and the tables were cleaned more often than they do at the other airline lounges. Thoroughly disappointed re the lounge amenities.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE CUSTOMER REVIEW  - ISTANBUL AIRPORT

Date :   6 December 2010

Review by : Stuart Bingham (UK)

Tired and shabby. Shower very poor, not really clean, small thin towels, shower head kept dropping forward. Food choice poor and only soup as a hot option - which for breakfast i found unusual! A poor location for Turkish Airlines home Lounge at Aturturk. Have no desire to return.

TURKISH AIRLINES BUSINESS CLASS CIP LOUNGE CUSTOMER REVIEW  - ANTALYA AIRPORT

Date :   6 December 2010

Review by : Stuart Bingham (UK)

Lovely modern lounge, plenty of new computers. Only beer and soft drinks, lack of hot food - only soup, small dry bread rolls with cheese.

TURKISH AIRLINES BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - ISTANBUL AIRPORT

Review by : Keith Rogers

Date :   20 November 2010

Lounge in the airlines home airport - large open lounge with good coffee/food for morning departure. Not as fancy as some airline home airport lounges but still very good. Wifi was good. Selection of flat screens at one end but remote on one we sat at did not work.

TURKISH AIRLINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL ATATURK AIRPORT

Review by : E Teh

Date :   26 May 2009

I used the Turkish Lounge at IST as a J pax with another Star Alliance carrier. The lay out was airy and the decor was mainly Ottoman-style. There were shower facilities (again Ottoman- style with marble sinks etc). Food choices were adequate for mid afternoon with the usual selection of hot & cold snacks. There were a few different areas (large comfy sofas, quiet area, computers, etc).