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ANA All Nippon Airways First Class and Business Class Lounge customer reviews

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Customer Lounge Review scoring : ANA All Nippon Airways
4.0 Star Rating: Good
14 reviews

 



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ANA ALL NIPPON AIRWAYS FIRST CLASS LOUNGE REVIEW  - T1, TOKYO NARITA AIRPORT

Date :   16 September 2013

Review by : Philip Rubenstein (Canada)

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Recommended

Excellent wifi, helpful staff, large, spacious, decent F&B selection. One of the better star alliance international lounges and it certainly is superior to lounges outside Asia.



ANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - T2, TOKYO NARITA AIRPORT

Date :   1 August 2013

Review by : F Wong (Hong Kong)

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Recommended

What an excellent lounge at their home base, spacious, good service and delicious food everywhere! I was impressed by the noodle bar where you can order your choice of hot meals. Great Wi Fi, quite a comfortable experience. It's recommended to spend some time to experience this lounge if you ever fly with them or on Star alliance flights.



ANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - TOKYO HANEDA AIRPORT

Date :   18 January 2013

Review by : L Maher (USA)

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Recommended

Very crowded and when I asked staff, she mentioned she would help me look for a seat. She forgot about me. Food was okay. Shower is a nice touch but could be better. No service after that and worried about my luggage. Crowded and kids - I expect a lounge to be a quiet place to work or chill out before boarding a flight. If you want to work here, forget about it. They have the famous ANA curry.



ANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - TOKYO HANEDA AIRPORT

Date :   1 September 2012

Review by : Michael Schade (UAE)

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Recommended

One of the best lounges I have ever been to. Great food and drinks, courteous and efficient staff and excellent shower facilities.



ANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - T2, TOKYO NARITA AIRPORT

Date :   22 May 2012

Review by : K Chen (Canada)

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Recommended

Very slick and comfortable lounge spacious and quiet, with a separate cordoned off area to rest on an armchair to soothing music and relaxing fragrance. Wide range of food choices, including freshly cooked noodles on demand. Clean bathroom facilities (I did not use the shower), though there are no barriers separating the urinals. There is a separate business section with cubicles and comfortable chair and desk for you to work. Staff very courteous and friendly. The downside is there are no windows, so no view of the outside and of airplanes. And the internet connectivity is poor/non-existent in certain areas of the lounge, most frustratingly in the business work area!



ANA ALL NIPPON AIRWAYS FIRST CLASS LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Date :   29 March 2012

Review by : J Weiss (Canada)

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Recommended

Decor is minimalist in the extreme but pleasant enough. Plenty of space and privacy with separate work areas. Hot towel and drink of your choice served. The Satellite 4 and Satellite 5 lounges are virtually identical so there is no reason to choose one over the other though the Satellite 4 lounge may be a little quieter. The food choices were uninspiring and not particularly extensive.



ANA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - MANILA AIRPORT

Review by : C Dickens (USA)

Date :   4 May 2011

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ANA moved operations to terminal 3. Ad hoc airline lounge located in the small cafe/bar next to gate area. Cafe provided free wifi access, and served mediocre hot/cold snacks and alcoholic beverages. The cafe opens to the departure area and is not a lounge where one can relax, work or read.



ANA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - TOKYO NARITA AIRPORT

Review by : Dang Pham (Canada)

Date :   2 May 2011

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The Wine and Sake choice are excellent, good quality. Choice of food is not extensive but okay. The lounge is very large and seating are plentiful. Showers excellent with individual amenities.



ANA BUSINESS CLASS " STAR ALLIANCE" LOUNGE CUSTOMER REVIEW  - HONG KONG INT'L AIRPORT

Review by : S Madan

Date :   21 November 2010

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Decent lounge. It had a good variety of food. The comfort level wasn't that great, but staff were nice and welcoming. Wi-fi connection was good, but there was no TV.



ANA BUSINESS CLASS CLUB ANA LOUNGE CUSTOMER REVIEW  - TOKYO NARITA AIRPORT

Review by : Brian Smith

Date :   1 September 2009

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Very large, nice design, good selection of drinks of all kinds (though the sake bar was not stocked properly as many bottles empty!), and a comfortable experience. The massage service is inconvenient. You cannot book ahead of time, and massage attendants are busy when you try to book at the lounge when you check-in, so it makes it impossible. They should get a dedicated staff in order to make it a real amenity, not just a fake one. In its own right, a decent lounge experience, but does not compare to the JAL Sakura Lounge at Narita, which is superior on all accounts.



ANA BUSINESS CLASS / STAR ALLIANCE LOUNGE CUSTOMER REVIEW  - LAX LOS ANGELES AIRPORT

Review by : Brian Smith

Date :   1 September 2009

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Very good lounge for the US! Large, decent food with some variety, decent drinks on offer, too. Free wifi access, shower rooms available, seemed new or newly refurbished. Only complaint would be that there were not enough toilets available. A good experience and something to look forward to when going in and out of LAX - a rather bad airport.



ANA BUSINESS CLASS CLUB ANA LOUNGE CUSTOMER REVIEW  - TOKYO NARITA AIRPORT

Review by : Y Chang

Date :   30 May 2009

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Really enjoyed this lounge. Lots of room, free internet use. The food selection was great. There was sandwiches, sushi, hot noodles, lots of snacks. Very comfortable. Not very many magazines to read though.




ANA FIRST CLASS LOUNGE CUSTOMER REVIEW - TOKYO NARITA AIRPORT

User: MICHAEL KIEPERT

Date of use:   8th June 2007

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A very comfortable and cozy lounge, leather and cloth seats and a great view on the airport. Waiter service with a great smile and free wi-fi.

A first for me were the Apple electronic books. I spent 2 enjoyable hours there.


CLUB ANA LOUNGE CUSTOMER REVIEW- TOKYO NARITA AIRPORT

User: RICHARD TONG

Date of use:   4th April 2007

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There are actually two sets of lounges that look identical, one is around gate 40 and the other around gate 60. They are really far apart and the little map they give is inexplicable. In any case, they have a really nice shower facility there. It is in a doorway that is directly behind you so make sure to ask. The showers are wonderful.

The best part of the lounges are the udon noodles. They are really refreshing. They have free wifi in all the lounges. First class by the way is just a little smaller and more private, but has exactly the same facilities.



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