ANA All Nippon Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 36 reviews
6/10
5 star Skytrax Rating
Sort Reviews by :
Show
3/10

"not a lounge where one can relax work or read"

(United States)

ANA moved operations to terminal 3. Ad hoc airline lounge located in the small cafe/bar next to gate area. Cafe provided free wifi access and served mediocre hot/cold snacks and alcoholic beverages. The cafe opens to the departure area and is not a lounge where one can relax work or read.
AirportManila Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"choice of food is not extensive but okay"

(Canada)

The Wine and Sake choice are excellent good quality. Choice of food is not extensive but okay. The lounge is very large and seating are plentiful. Showers excellent with individual amenities.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff were nice and welcoming"

(United Kingdom)

Decent lounge. It had a good variety of food. The comfort level wasn't that great but staff were nice and welcoming. Wi-fi connection was good but there was no TV.
Lounge NameStar Alliance Lounge
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Very good lounge for the US"

(United Kingdom)

Very good lounge for the US! Large decent food with some variety decent drinks on offer too. Free wifi access shower rooms available seemed new or newly refurbished. Only complaint would be that there were not enough toilets available. A good experience and something to look forward to when going in and out of LAX - a rather bad airport.
Lounge NameStar Alliance Lounge
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a decent lounge experience"

(United Kingdom)

Very large nice design good selection of drinks of all kinds (though the sake bar was not stocked properly as many bottles empty!) and a comfortable experience. The massage service is inconvenient. You cannot book ahead of time and massage attendants are busy when you try to book at the lounge when you check-in so it makes it impossible. They should get a dedicated staff in order to make it a real amenity not just a fake one. In its own right a decent lounge experience but does not compare to the JAL Sakura Lounge at Narita which is superior on all accounts.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Really enjoyed this lounge"

(United Kingdom)

Really enjoyed this lounge. Lots of room free internet use. The food selection was great. There was sandwiches sushi hot noodles lots of snacks. Very comfortable. Not very many magazines to read though.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
31 to 36 of 36 Reviews