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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Japan Airlines First Class and Business Class Lounge customer reviews



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JAPAN AIRLINES BUSINESS CLASS SAKURA LOUNGE REVIEW  - TOKYO HANEDA AIRPORT

Date :   31 March 2014

Review by : F Wong (Hong Kong)

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Recommended

The lounge was fairly easy to find once past passport control. Staff very welcoming, lounge is tastefully designed and overlooking the tarmac, which means ample lighting and feeling of openness. Free wifi available and fast and steady. Plenty of seating. The lounge is split into two levels, upper level for dining, lower level for tea coffee and snacks. Very clean bathroom and shower facilities plentiful. I was disappointed with the lack of food selections, some sandwiches, rice, beef curry and spicy bean curd dish available. Okay selection of drinks and alcohol. I was disappointed by the lack of sweets and desserts, only cookies, nuts and bite-size cheese available. It is obvious to see Japan Airlines is trying to cut cost.



JAPAN AIRLINES BUSINESS/FIRST CLASS LOUNGE REVIEW  - TOKYO HANEDA AIRPORT

Date :   1 August 2013

Review by : D West (UK)

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Recommended

Very early departure on BA back to Heathrow. Got there about 0510! Watched sunrise and had some lovely strawberries. Departure delayed 45 mins so as we were travelling First we went next door to First lounge which opened at 0600. Nice peaceful surroundings and a short hop to the departure gate. Very pleasant all round.



JAPAN AIRLINES BUSINESS CLASS SAKURA LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Date :   25 December 2012

Review by : K Fong (Malaysia)

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Recommended

One of the best lounges I have been in. I managed to get a 1hr nap in a private cubicle with a bed followed by food and drinks in the restaurant area. This was followed by a massage and nice hot shower.



JAPAN AIRLINES SAKURA FIRST / BUSINESS CLASS LOUNGE  - FRANKFURT AIRPORT

Date :   8 November 2012

Review by : P Colegate (Australia)

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Recommended

Lounge accessed as a Qantas Club member for flight from Frankfurt to Singapore. Lounge located Pre- Security screening in Terminal D Space, Frankfurt International. The Sakura Lounge is modestly large. Professionally welcomed by front desk staff. Lounge neat, tidy, well lit. Many seating options. for passengers travelling in groups of two, four and individual travellers. Showers accessible, small, but functional. Towels provided. Toilets clean, well maintained. A bar/ Soft drinks counter area is well stocked and with plenty of options. A small sign points to the 'Buffet' area. A small counter, with two bowls, one of cubed fetta cheese, and olives. A small buffet hatch contained multiple small sandwiches of meats and cheeses. Modest. Cups, glasses, plates & attire, quickly cleaned by a group of kitchen attendants. Flight information discreetly, but well displayed in multiple areas of lounge. Announcements discreet and audible. Plenty of news papers, in Japanese, German and English. Light & airy, well laid out, professional staff. Furnishings looking slightly worn.



JAPAN AIRLINES SAKURA FIRST CLASS LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Date :   5 October 2012

Review by : F Hasek (Australia)

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Recommended

Great little lounge, extremely polite helpful staff, good drink selection. Spa and shower are good and functional.



JAPAN AIRLINES SAKURA BUSINESS CLASS LOUNGE - FUKUOKA AIRPORT T2

Date : 18 September 2011

Review by : Robert Hoey (Japan)

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This is the worst business class lounge I have ever been in. The drink selection is poor and only a few cookies for food. It is extremely small and the no smoking area wreaked of smoke. It is more comfortable sitting at the gate. At least by the gate you aren't subjected to second hand smoke.



JAPAN AIRLINES SAKURA BUSINESS CLASS LOUNGE - SAN FRANCISCO AIRPORT T2

Date : 14 September 2011

Review by : R Pearce (Australia)

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Flew Qantas San Francisco to Sydney. Apparently Qantas uses the JAL lounge rather than the BA for some reason. The Lounge was absolutely packed, very small rooms, little to eat or drink apart from chips. It was so depressing that I had to leave. Minimal staff, not helpful. Very disappointing when a 14hr+ flight is ahead of you!



JAPAN AIRLINES FIRST CLASS LOUNGE REVIEW - TOKYO NARITA AIRPORT T2

Date : 2 May 2011

Review by : Y Ren (Australia)

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Two first class lounge at Terminal 2, easy to find, dinning area but no restaurant service. Quality of food okay but not outstanding, mainly Japanese food. good range of drinks. Staff tried to speak English but really difficult to understand. Wifi service and wired computer available. Spa services only have massage for 10 minutes.



JAPAN AIRLINES SAKURA FIRST CLASS LOUNGE REVIEW  - CHICAGO O'HARE AIRPORT

Review by : Bill Atkins

Date :   1 July 2010

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Very small but a haven of peace as they restrict it only To First Class passengers, much to the annoyance of OneWorld Emerald members. Food offering poor and no champagne, but polite service and free internet.



JAPAN AIRLINES SAKURA FIRST CLASS LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Review by : Bill Atkins

Date :   19 September 2009

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Although crowded at peak times this is a wonderful lounge. Very friendly and polite staff always looking to help. Great choice of Japanese and Western food and drinks. Only criticism would be small number of restrooms for such a big facility.



JAPAN AIRLINES SAKURA FIRST CLASS LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Review by : John Estrada

Date :   1 June 2009

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Beautiful lounge with spa like shower rooms available. Complimentary massage was just the topping on the cake. Plentiful buffet and open bar (believe there's a bartender in the afternoon). All staff was absolutely gracious and accomodating. It seemed to be extremely crowded in the morning, as we were unable to find two lounge chairs together.



JAPAN AIRLINES BUSINESS CLASS SAKURA LOUNGE REVIEW  - TOKYO NARITA AIRPORT

Review by : Brian Smith

Date :   29 August 2008

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This lounge is for business class, premium economy class and their premier class passengers. The first class passengers have a separate one, I believe. This lounge was large, covering two floors. On the upper floor, there is a buffet. Yes, an honest to god buffet of food, not just packaged snacks. Great offerings of both hot and cold dishes and plenty of seating. As always, children annoy me. Why and how do they get into places like this? Their running around and screaming a real turn off.




JAPAN AIRLINES FIRST CLASS SAKURA LOUNGE REVIEW  - TOKYO NARITA AIRPORT Terminal 2

Review by : Clive Thomas

Date :   5 July 2008

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Good view of apron - convenient for gates for intercontinental flights. Nice breakfast includig Japanese choices and eggs/sausage etc, changing to lunch at 1100 - plenty of choice, fabulous beef curry! Free massages etc. Didn't feel crowded. Remarkable beer machine with automatic tilting to get perfect head.




JAPAN AIRLINES SAKURA BUSINESS CLASS LOUNGE : SAN FRANCISCO AIRPORT

User: K Losse

Date:   31 May 2008

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The lounge is somewhat small and rather crowded with business travelers. However, they have a nice supply of traditional Japanese snacks (rice wrapped in seaweed, for example), and a good spread of tea, sodas, beer, and cocktails. Definitely nicer than many domestic American lounges, though not luxurious.


SAKURA BUSINESS CLASS LOUNGE : TOKYO NARITA AIRPORT

User: T Kinder

Date:   7 December 2007

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Light and airy with views over the apron - a good lounge. Complimentary massage service. Range of food in service a little narrow, but tasty. Self service bar, coffees, soft drinks etc. Enough computer and printing terminals. Separate smoking room so main lounge remains smoke free. Not as good as Malaysia's KL Business lounge.


BUSINESS CLASS LOUNGE : SYDNEY AIRPORT

User: T Kinder

Date:   7 December 2007

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Small lounge overlooking apron, with just enough seating for a 2/3 full business cabin. Beverage and snack range quite small - a choice of red or white wine, beer, juices, soft drinks and tea/coffee. For morning flight, sandwiches, pastries and some sushi were available. Washrooms very small with few amenities - not even a toothbrush or razor. LAN network available for laptops etc. A reasonable, quiet spot away from the hubub of Sydney's international terminal shops. Disappointed that was not advised to stay in lounge but to board plane when departure was delayed 90 minutes due to plane's mechanical problems.


SAKURA BUSINESS CLASS LOUNGE : TOKYO NARITA AIRPORT

User: F Trevel

Date of use:   3 November 2007

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Was very pleasantly surprised by the new Sakura Business Lounge in Terminal 2 at Narita Airport. Such an improvement over the previous one. All the necessary amenities were available including a good selection of drinks and snacks, reading material and then hot foods and salad offered on an upper level. The lounge is attractively decorated, open and spacious with lots of windows. The seating was comfortable and washrooms well maintained. It is one of the better business lounges I have been in over the past few years. Definitely a place you don't mind spending any number of hrs. in before a long flight.




 

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