Tiger Airways - by A Enriquez
26 January 2007

MNL (Clark) to SIN. Very good low cost airline. Professional and friendly staff and crew. On time flight. Food for purchase reasonable, and I like the fact that the attendants were ready with any currency (singapore dollar, us dollar or philippine peso) for purchases. Singapore "budget" terminal is very clean with some shops and free internet access. The budget terminal also offers convenient access to the city, very orderly taxi queue, and frequent shuttle service is available to take passenger to Changi Terminal 2 (vice-versa) where Singapore MTR is accessible.

Tiger Airways - by Michael Allen
22 January 2007

No nonsense airline that delivers. Singapore to Krabi and back and very impressed with the efficiency of flight procedures and expertise of crew. Budget airlines should learn from Tiger - it is a very professional operation and I wouldn't hesitate to use them again.

Tiger Airways - by Krishnan Chitoor
19 January 2007

DWN-SIN-DWN during the Christmas break. Flights full and on time - very efficient and will fly again if the fares remain reasonable. Just be prepared for a mad rush to get a decent seat as Tiger does not allocate seats - it is fun.T he Budget Terminal at Singapore is well connected with the main terminals and the city.

Tiger Airways - by Barry Carr
3 January 2007

Darwin to Singapore with connection to SIN to a Ho Chi Minh City flight. This was my first experience with Tiger. Flights were pleasantly cheap but the seat pitch on the new 737-800s Tiger uses is very tight. Try and get seats in the exit rows although the Tiger policy of unassigned seating can sometimes make for an unseemly rush to get to the head of the boarding queues. Both flights left on time. Didn't purchase any in flight meals or snacks but they seemed reasonably priced. The budget terminal Tiger uses at SIN is sparse but has a wonderful and very cheap restaurant with some of the best food I've ever eaten at an airport.

Tiger Airways - by Maynard Dodson
15 December 2006

Chiang Mai to Singapore in Coach. The plane was about 75% full. Check in was easy and fast. My checked bag was 1 kilogram under the 15 kilogram limit, so no extra charges. Flight left right on time. Nice interior and plane was fairly new. No movie on the 3 hour flight. Hot meal costs 8 Singapore Dollars or 6 US Dollars with a choice of either chicken or fish plus rice. It was OK, but try to eat before your flight if possible. They only allow you to consume food and drinks that you buy from then, but I took sips from my water bottle when they weren't around. There are 2 rows of emergency exit seats. Jet Blue puts 156 seats on their Airbus 320, and Tiger Airways packs in 180, so the leg room isn't great for tall people. At Chiang Mai airport, I recommend that you get there early and sit in the first row of seats in the waiting area to get on the plane first. Keep your eyes on the podium and the moment an employee is there, be the first in line. They let families and monks on first, though. Nobody seemed to want the emergency exit seats. When young people tried to sit there, the flight attendants seemed to ask them to keep going towards the rear. Everyone wanted to sit in front. I only paid US$87 for the 3 hour flight and would take them again.

Tiger Airways - by John Young
10 December 2006

Singapore to Guangzhou returned. Had terrible experience with Tiger Airway for the return trip. First they changed return flight time from 11am to 11:30pm which is a change from regular time flight to red eye flight. Without knowing this, I arrived at the Guangzhou airport early morning and was told the change. I called them and they told me they emailed and called me several times. I was traveling and they called my home phone number for this? I did not get their claimed emails either. Second, when I called them, they told me to contact their local representative at GZ airport which I found out to be non-existent.

Tiger Airways - by P Major
22 October 2006

Darwin-Singapore return. Our first flight with Tiger went beautifully, although the schedule is less than favourable (the flight leaves Darwin at 3:15 in the morning). The flight was quite underbooked (probably 1/2 full) so we had plenty of space to spread out. Slightly difficult to understand cabin manager and only three FAs on board instead of four on a dated A320 (although I'm not complaining for the price we paid!). The main problem with the flight time is that it is particularly difficult to sleep on board. Weren't terribly pushy with the inflight meals and merchandise (you can pick up a plush tiger if you like) which I was thankful of. Return flight dawned on us at Budget Terminal which really was budget!. This flight was much better booked and quite full, although there were a fair few spare seats even so. Much more audible cabin manager and tired looking attendants. All in all, for such cheap fares Tiger is an excellent way of reaching Asia. Perhaps we'll fly Air Asia on to somewhere else next time.

Tiger Airways - by Neil Morrison
7 October 2006

I just returned to the Philippines after taking 4 flights on Tiger from here to BKK and back. Every flight was on time and as usual the announcements by the cabin staff were easy to understand. All flights were pretty full. The Singapore Budget Terminal is great and has everything you need including free internet and a free shuttle bus to Terminal 1 & 2. The trick is to get on early at all airports so keep your eye on the gate when it opens for boarding and get a front seat.. The staff are always friendly and the cabins are clean and bright. I have travelled on Tiger many times now departing from Clark to Macau, Singapore and recently Bangkok via Singapore. Keep up the great prices and special offers.

Tiger Airways - by Francis Teo
24 June 2006

SIN-Darwin (DRW)-SIN. It was the middle of the school holidays, so I had expected quite a full flight both ways. However, both flights ended up only about 60% full, so there was quite a lot of space for comfort on both flights. Check-in at the new Singapore Budget Terminal was slow despite having four counters open. There were two other counters open for all Darwin-bound passengers to have their travel documents checked first, since a visa is required for most visitors to Australia. Once checked in, we proceeded through immigration. The departure lounge had a few eateries, shops, 7-eleven and a pharmacy. About half an hour before departure, we went to the boarding gate. A line had formed and shortly after, passengers boarded in an orderly manner through both the front and back doors of the aircraft. After take-off, it was a smooth 4hr and 20 min flight to Darwin. The usual services were offered but as most passengers were tired due to the late hours, the cabin lights were dimmed about an hour into the flight. The lights were turned on again about an hour from touch down as the crew pushed the cart down the aisle for a last service to be offered. For the return flight, there were only two check-in counters opened. A queue had formed even before the check- in staff arrived. The flight was slightly late in take-off due to some passengers who boarded late, perhaps due to the delay in check-in and queue at immigration. Similar services were offered once we were air- borne. It was raining as we were making our final approach. Luckily, the rain stopped just as we parked at the aircraft bay at the Budget Terminal. We made our way on the slightly wet pathway to the arrival hall. Overall, the experience with Tiger to Darwin was alright. The main complaint I have of this flight would have to be the schedule - a 4.50 am arrival and a 5.30 am departure. Hopefully, the schedule can be improved in future. Nevertheless, the flight provided an economical link between Singapore and Darwin.

Tiger Airways - by G Chong
21 June 2006

Sin - Hanoi return. Must have been school holidays because lots of vietnamese students and Singapore students on flight. Both ways flights were on time. Planes are new and very clean. Staff were efficient and pleasant. About 3/4 full. Seat pitch is a problem. I'm 6ft. Luckily I ended up with three seats to myself so that helped. If you're tall, try to get the emergency aisle seat. Other then that, great overall service. The NoMaiKai is very good and the can wine as well. Good value. Ticket price was also good. From Kuching via JB then MRT to Changi to Hanoi return was half of what I would have paid on full service going via KL!

Tiger Airways - by Quek Keng Guan
12 June 2006

SIN to Chiangmai. Took 30 mins to check in due to long weekend. Flight 95% full. Travelled with 7 month old infant - board the aircraft late and due to no priority in seat allocation, my wife and I separated by a row. Infant seat belt was provided. They allow us to use the baby stroller till the gate and checked in for us. In and outbound flights are on time. Inflight service is no frills. Hot water provided free for my infant's milk. Toilets clean throughout the 3 hrs flight. Meals cost $3 for instant noodles, $2 a can of soft drink, $5 for sandwich, $8 for hot meals (2 choices). No pillows provided. Inflight blankets are sold for $4/each. Inflight mags are interesting to read - however mag are issued quarterly. Return flight 60% full. Cabin crew are extremely caring to my daughter and took time to keep her amused. Will travel on Tiger again for quality no frills service. Paid only $106/return trip, made 3 months before departure.

Tiger Airways - by Joaquín Gonzáles
3 June 2006

Hanoi-Singapore. First time with Tiger Air. At the Hanoi airport, I was surprised by the "15kg/1 suitcase and 7kg/1 carry-on" rule (I was travelling for workd and had arrived in Hanoi on SQ) as I had a 20kg suitcase and 5 kg hand-carry. In the end, they let me on with a 17kg suitcase and 8 kg, which I think is rather silly and inflexible. Flight was delayed by over an hour due to late arrival. No announcements etc were made. On board, flight attendants were efficient, if rather inflexible. Announcements made in Singlish. Wierd accent. Almost unintelligible. Why don't they pronounce their words properly? Seats rather cramped. For a 3-hour flight, it would be uncomfortable. Luckily, the flight wasn't too full, so I had the whole row to myself. Pillows and blankets cost extra. However, when the person behind me finally asked for one at the end of the flight, she was told that inflight shopping had closed. On-board magazine was OK, if pitched a little too low. The lead article of the issue (#2) was about "Singles' Hotspots" in Asia. Looks like the airline is chasing after the Ryanair/Easyjet market of stag/hen parties. However, I am not sure if they have got it right. The passengers were a mix of Singaporeans returning from a short-break and Vietnamese travelling for the first time. Certainly not the "swinging expatriate singles" crowd. Food-wise, the selection was decent and not too overpriced. I like the option of a hot snack. Arriving at the new Changi Budget Terminal, it was a long walk to the Arrival Hall. The Terminal itself is really no-frills and reminded me of a hospital. Otherwise, immigration and bag service were up to the usual Singaporean efficiency. I would use Tiger Air again, perhaps not for work trips, but certainly for leisure.

Tiger Airways - by Peter McConnell
1 June 2006

Darwin-Singapore-Bankok return. You can't beat it for price! I checked in 4 times and did not have a problem. I think there is an advantage for Tiger passengers having the new terminal in Singapore all to themselves because it makes clearing customs and immigration a breeze. Having said that, the new terminal, prior to check in, lacks facilities. The planes are all new, but yeah, leg room is a bit limited. The last airbus I was on had more room, so I think they added a couple of extra rows of seats. having said that, on all 4 sectors, I had 3 seats to myself, and anyway, there's no such thing as a comfortable aircraft seat in economy. Cabin crew were all lovely. The on board food and drinks are really reasonable, and there are plenty of announcements. The only criticism I would have is that the announcements are sometimes not loud enough. I had a 2.5 hour delay from Bkk to Sing because of a problem on another flight and they do not have enough planes to cover, but I always try and build in 4 hours gap between connecting flights. As it was, even arriving 'late' at Changai, with only Tiger being at the terminal there was no problem with being on time. I personally hope Tiger continues to flourish. It has opened up so many travel opportunities for people from Darwin, who previously had to pay rip-off prices from Qantas, and with only 3 international airlines flying from Darwin, it often meant travelling interstate, at more expense, to go north to Asia. Many of my colleagues from work have already used Tiger to fly to Asia rather than go interstate, and I applaud Tiger for starting the Darwin route. I will be using them lots more.

Tiger Airways - by Chris Jones
18 May 2006

SIN-HKT roundtrip, shortly after the opening of the Budget Terminal at Changi. Check-in was a bit slow due I think to the paper manifest and handwriting of baggage tags for checked luggage. The lineup prior to boarding was the standard LCC pushing, shoving, and jockeying for position. Aircraft was new, had only been in service a few days, so it was exceptionally clean. It still even had that new-car smell. Statement about seat pitch is accurate. It is extremely tight, and I can't imagine having to spend more than 90 minutes on one of their flights, particularly if the person in front decides to recline. I was able to push and jockey for an exit row for the trip back to Singapore. Service onboard was friendly and efficient, with a wide range of buy-on- board food and duty free. I don't really care for the rule stating that no outside food or drink being allowed on Tiger Airways, particularly with the prices charged for the food being offered. Return was okay, though the handling staff at Phuket seemed a bit distracted, having to work a Condor/Thomas Cook flight at the same time. They were a bit lax in letting a woman faking illness to board early (she looked fine before the gate agent showed up, and had an amazing recovery by the time we arrived in Singapore). Would I use them again? Probably if they're among my options. Will I expect much? Of course not.

Tiger Airways - by M Lindsay
13 March 2006

SIN-HAN. Check-in was efficient, but a little curt. No waiting. We didn't check any bags. Even in Singapore, a pushy line formed at the door to the jetway 10-15 minutes before boarding. We had taken seats near the jetway door in the first place and were lucky to get exit row seats without too much hassle. The exit row didn't seem as popular as seats at the front of the plane, but I guess most Asian folks don't have a problem with legroom like I do at 6'2". There was plenty of overhead rack space, even for latecomers. Flight attendants were friendly and the food/drink was reasonably priced. We got instant cup ramyeon (Korean noodles) and beer for USD8. Both USD and SGD were accepted for payment. The flight was 45 minutes late departing SIN, but made up for lost time in the air and arrived only 15 minutes late in HAN. The pilots (both French nationals, I believe) explained the cause for the delay and apologized just after takeoff. I'd certainly fly Tiger Airways again -- at USD90/seat total for a 2.5 hour flight, it was well worth it over SQ or another full-priced carrier.

Tiger Airways - by Jason Driscoll
5 March 2006

Guess you get what you pay for with this budget airline, basically a safe, cramped new aeroplane. When you pay only a few dollars for an international flight from Australia to Singapore put up with the squeeze and the rush for the few hours flight. On the day I flew Tiger was about $27Aud me, Qantas and Garuda was over $600Aud one way. Funny in recent weeks Qantas is only $440Aud return now! Tiger has my business while they continue to fly in Darwin. The money I save on the flight, I spend on my real holiday overseas!

Tiger Airways - by Stefan Dowideit
15 February 2006

SIN-Krabi-SIN. Our first flight with LCCs, not really a good experience. Seat pitch is really small, I wonder how you feel after 4.5 hours on SIN to Darwin? The seats are very uncomfortable, strange thing on the return leg we had slightly different seats which seemed to be slightly better. On return the Aircraft arrived about 2.5 hours late from SIN. As plane arrived at Krabi, immediately a chaotic queue formed. People were than waiting there for the plane to get prepared and it took still about an hour to get it ready for the return. Inflight service was friendly and drinks/food options are reasonably priced. I would prefer to get seats allocated rather than have free seating. To wait in a queue for nearly an hour just to get good seat is not my kind of thing.

Tiger Airways - by Francis Teo
10 December 2005

Macau-Sin on 7 Dec. Flight was more than 80% full. Service on board was basic but efficient and friendly. We had rather good weather up there, as reported by the pilot and so was a relatively turbulent-free ride throughout the 3 and a half hr journey. The aircraft door was closed and we pushed back almost 10 minutes early. Touch down in Singapore was almost 20 minutes ahead of schedule. A good experience overall with Tiger this time.

Tiger Airways - by Johnny Oh
8 December 2005

SIN-CNX on 30/11/05 and return on 5/12/05. Flight was full both ways : plane was clean and service was ok. Good value for $. However, Tiger should offer assigned seating to avoid the rush for seats. This is especially important for those travelling with young children and the elderly.

Tiger Airways - by Xuess Wee
14 October 2005

BKK-SGP. The flight was delayed for more than 1 hour. Apologies given with no offered reasons behind delay. The plane was a new A320. Comfortable, airy and bright. Crew smiling and warm. Flight was uneventful. Aside from the delay, it was a pleasant flight.

Tiger Airways - by Chua Kheok Sing
4 August 2005

Chiang Mai - Singapore. Excellent service which made our flight a pleasant one. Our whole family will fly with Tiger airways again soon.

Tiger Airways - by Dennis Morel
5 July 2005

HKT-SIN-HKT. July 4th 2005. Flying with Tiger airways on the way Phuket Singapore Phuket was my first low cost company travel in Asia. Check-in in HKT and SIN were very efficient, easy and quick. The staff was friendly and smiling. The plane's cabin were clean. The snack was not really good but for a so short flight and so cheap price I was not waiting a frugal meal. The foreigner's cockpit crew, german, were clear with their announcements before and while the flights. The service done by cabin FA was professional. For the little history, we did fly through very strong turbulences on our way back to Phuket and for being pilot myself I know that it was not commun. Captain and cabin FA did explain us very clearly the reason. We landed in Phuket at the time scheduled.

Tiger Airways - by Uly Lao
2 July 2005

SIN-CLARK (Philippines)-SIN The flight departed and arrived on time on both ways. Tiger uses new plane and are quite clean and feeling new. Its always a pleasure to go inside a plane thats clean and new. Of course, true to being a budget airline, the seats are simple, toilets clean. The staff are nice, Pilot was good to in informing of our location once in a while. Tiger is just strict with their 15 kg allowance. I think it should be pushed to 20 kgs since 15 kgs is too limited. There's no food as the 3.5 hours flight is short. I would fly tiger airways again if they can give me the fare at S$150 below otherwise Jetstar Asia is better since it arrive in NAIA(city). Clark airport is an hour and half away from Manila and the drive is smooth but using the expressway could set you back to about S$30 tollway fee to go to Manila.

Tiger Airways - by D Larkin
28 June 2005

SIN-BKK. A situation arose in which I needed to go to Bangkok immediately so I booked 12 hours in advance for around US$65. Not bad for a last minute, nearly 2.5 hour flight. Online booking was easy. Walked right up to the check-in counter at SIN. Agents were smiling and friendly. They seemed to pay particular attention to the baggage limits, but luckily mine was under by .2 kilo. This was my first time on a low cost carrier, or "LCC" - it was odd to see them simply cross my name off a printed list and physically write out my boarding pass. Brand-new, clean A320 must have been able to seat 250 passengers. My knees were definitely touching the seat in front of me and I'm not particularly tall (175 cm). Luckily, the flight only had 25-30 pax so everyone got his or her own row. FAs were also friendly. I suspected their policy of prohibiting outside food and drinks would allow them to sell terribly expensive onboard items, but the prices were reasonable. The FAs didn't seem to care about the policy anyway as nearly every pax brought and had consumed their own food on board right in front of them as they pulled their carts down the aisle. There were plenty of announcements from the cockpit throughout the flight and much attention was paid to safety. I was most impressed with the baggage handlers at BKK - I was the first person off the plane and I rushed through an empty immigration queue to find my luggage already at the belt! Overall, I would most definitely recommend Tiger Airways. I'm looking forward to the even cheaper fares I'll find next time when I'm able to book in advance!

Tiger Airways - by Francis Teo

24 June 2005

Singapore to Chiang Mai on 12th June 2005. Flight was delayed due to technical reasons. Departed almost two hours late. Flight crew were apologetic about the delay. Service on board was typical of other budget airlines. The delay caused the flight time to eat into my usual meal times and I bought a sandwich to stall time for dinner in Chiang Mai. It cost S$5. I found the sandwich to be far from tasty; it was tough and dry. There were also other items available for purchase. Prices were on par with other budget carriers. Aircraft was new and seats had the normal fabric covering. The seat pitch was not very generous, as with most budget carriers. However, it was something I made do with for the flight of 2 hrs and 40 mins to Chiang Mai. For the return flight, departure was on time and arrival into Singapore was 15 mins ahead of schedule. Cabin crew were professional in their duties. The cockpit crew were even better, I feel. There was quite a bit of weather for the flight. The captain kept us updated on the situations and explained why he had to keep the seatbelt sign on for our safety. We managed to avoid most parts of the bad weather. Except for the light to moderate turbulence we experienced, most parts of the flight were pretty smooth-going. Despite the initial delay into Chiang Mai, I think my first experience with Tiger Airways has been a pleasant one. Would certainly consider travelling with them in future.

Tiger Airways - by Xuess Wee

23 May 2005

Certainly a pleasant trip from Singapore to Macau and vice versa for my maiden Budget Airlines trip. Cost me only S$150 (with taxe and everything else thrown in). The new Airbus 320s were bright, clean and orderly and the stewardesses were friendly, helpful and chirpy (on my return flight, they were actually singing a birthday song for their colleague at the back). I was glad the airline did not overdo the "tiger" image. No hideous tiger stripes decorations in the plane or on the uniforms of the staff. Very professional. There were at least 3 rounds of food being trolleyed for sale (and 2 rounds of DFS goods) during the 3 hours journey. Prices were quite alright. A bottle of Evian water and a can of Coke each went for S$2 while a cup of drip-coffee went for S$4. They were trying to sell Nasi Lemak and Lo Mai Kai for S$8 each, which I felt was a little steep. All in all, for a budget airline, it certainly was above my expectation. I was expecting worse.

Tiger Airways - by Raymond Wee

11 May 2005

Flew from Singapore to Chiangmai by Tiger Airways on 4th May 2005 and return on 8th May 2005. Both ways, the plane was faster than the scheduled flight time. It's no frills, but still a pleasant flight. Drinks and snacks were cheap at from S$2 onwards. Will fly again for sure, especially if they have flight promotions!

Tiger Airways - by Michael Schade

6 May 2005

SIN-HKT-SIN. Pleasant and comfortable no-frills carrier. Brand New Airbus 320; both ways 25 minutes ahead of schedule. Excellent value for money considering the return fare of 80S$ incl. taxes and surcharges.

Tiger Airways - by Thomas Phoon

12 April 2005

SIN-CNX-BKK-SIN. The flight to Chiangmai was about 80% full. Was irritated by their constant snacks and drinks announcement. I felt that their planes were much more noisy. Couldn't really catch a nap. Tiger Airways seats are awful. It's too stiff. Their new flight destinations air fares are Cheap!! I would fly them again only if they offer snacks and drinks Free of Charge (FOC) on their longer-haul flights. Felt strange with no food or drinks to consume in-flight.

Tiger Airways - by Lin Ching Yen

26 March 2005

I am very satisfied with the service both on the ground and in the air. The plane we travelled home in was very new, barely three months old, and much more comfortable than the planes from other budget airlines I've travelled in. I will certainly fly Tiger Airways again as I am very impressed with their efficient ,reliable service and their courteous and co-operative staff.

Tiger Airways - by Hugues Martel

21 March 2005

Singapore-Phuket-Singapore: Check-in in Singapore was very inefficient and slow unlike in Phuket. Both flights were on time. The planes are completely new and the seats quite confortable. On the return leg, the plane was dirty with papers and some food all over the cabin. Flight crew were not particularly friendly and sometimes rude with passenger who could not speak english very well. Overall Tiger Airways is an average low cost airline. I would fly them again if they offer very cheap fares but I would rather fly with Thai AirAsia if possible.

Tiger Airways - by Simon Loh

11 March 2005

SIN to HKT and return on its new A320-200. Check-in was done very swiftly by a friendly ground staff. It's a free seating policy on board, but passengers with children and elderly were allowed to board first. Inside the cabin, brochure for duty free items and food & drink menu were distributed before take-off (and later being collected back before landing). Push-back for take-off on time. Four all-ladies FAs serving the cabin, with two rounds of food & drink for sales and later the duty- free items. Very clear announcement from both FA and Captain. FAs were relatively friendly, they even post for a japanese passenger's request to have their photo taken. Seat pitch is tight but just nice and comfortable for a short-haul flight. Arrival was well before schedule. Its the same good service for the return leg. Captain constantly announcing the whereabout of our flight path, especially when he announced passing by beautiful Phi Phi Island, most of the curious passengers took a peep out from the window. Generally the flight is fairly pleasant, would be expecting the same good service in the future.

Tiger Airways - by Tan Kwong Yen

23 December 2004

Tiger Airways fron Singapore to Phuket recently. Check in was efficient with no allocation of seat. New Airbus A320 departed on time. Soon After departure, Four cabin crews went round to sell snacks and drinks. Coffee and soft drinks cost only S$2. I observed that with the flight time of about 1h 45 min, they round the plane twice. The plane touched down Phuket 10min.earlier.With the fare only S$30 and the friendly crew, I will fly with them again soon.

Tiger Airways - by Alastair Munro

14 December 2004

I have flown Air Asia about 7 times, and considering the cost, I have no complaints - with Tiger, as soon as you exceed the 14Kg limit they charge you. They were also overly concerned about what you took as hand luggage. I had 21 Kgs check in luggage (I was relocating to Singapore from Bangkok), and they charged me 6Kg excess baggage! My experiences with Air Asia is that they are easy going in both these regards (I never paid for excess baggage). I have flown quite a few times with EasyJet in Europe, and this excess baggage scam is just another way to make a little more money. I also found the check in staff to be rather rude, which is very usual in Asia. I can only say that as Tiger is owned by Singapore Airlines, they are not committed to running a low cost airline; to me it seems the same as with Go and BA. Thus, Tiger is bottom of my list when I need a flight BKK-SIN. I am going to try Valuair tomorrow; 20Kg luggage and a meal, so exceptional value. Will write a review when I have made the trip. On a positive note, Tiger has new planes (Air Asia appears to be 2nd hand 737-400s).