Tigerair

✅ Trip Verified | Disaster of an airline. Delayed flight from Melbourne to Good Coast. Now again waiting at Gold Coast to Melbourne. Flight was due to leave at 1pm. Now expected to leave at 3.10pm. Further to this our original booking had a time change also from when we booked. We never fly with them again. Pay the extra $30-$40 and go with a proper airline.

Not Verified | Brisbane to Canberra. Never again with Tigerair. I am very disappointed with what happened today on my flight from Brisbane to Canberra. Before this flight I had never had my purse measured. My carry on luggage was 6,5kg (7kg allowed) and she asked me to measure my small purse with my documents and a book and she added that to my luggage and charged me 46$ extra. That's insane.

✅ Trip Verified | Worst trip in my life. I had an urgent trip to Sydney from Brisbane. I needed to fly to Sydney with Tigerair Australia, stay 3 hours there, and return back with Qantas. I arrived to BNE domestic airport 50 min before the flight, but until i tried to check in, it failed and then i called Tigerair Australia assistance, where he said that I am 2 min late, then he directed me to another staff. The other staff had bad attitude and wanted to book me a flight after 3 hours and get me pay extra $ and keep saying that I should check in before 45min and I am late and blaming me why I did not check in online. Then instead of helping, they called the AFP for me because they suspected I may get angry on them. AFP staff was helpful and helped me. I ended up not flying with Tigerair Australia and booking a flight with Qantas. This airline staff are the worst staff I've seen in an airline. I will not recommend this airline to anyone.

✅ Trip Verified | Avoid avoid avoid. We were just en route to Tullamarine for our vacation to the Gold Coast when we received an email telling us our flight was cancelled. Tigerair can only offer us a refund or a flight on Tuesday. No concern over the fact we have paid for a hotel, theme park tickets and car rental/airport parking. No concern to the fact in the least. Just booked flights for tomorrow morning with JetStar at almost double the cost! Even so we would have lost more in all of the above to cancel the trip entirely. Will avoid like the plague in future.

✅ Trip Verified | Melbourne to Perth with Tigerair. Terrible flight, every time I have flown with them it is delayed. No food menu as they are changing it so you have to bring your own. 100% not worth the money and would not recommend.

✅ Trip Verified | Melbourne to Canberra with Tigerair. Got to the airport early, because you don’t want to stress. The flight got delayed for 2 hours. Two hours passed, the flight gets delayed another hour. Conclusion: If you like chilling at an airport for half the day and spend money you don’t have on food because you’re starving then look no further and fly with Tigerair, they won’t dissapoint.

✅ Trip Verified | Hobart to Melbourne. This airline should not be in business. To constantly delay and cancel flights is just not acceptable. 45 minutes before departure the flight was cancelled! This was the first and last attempt with this airline. Book with them at your peril.

✅ Trip Verified | Horrible! Today was the last time I am buying with Tiger! Few weeks ago I was flying from Sydney to Brisbane and had a delay over 3 hours. Ok, sometimes can happen. Today I am flying from Brisbane to Sydney and the flight was cancelled! They moved me to another flight in 3 hours! Cannot believe it. I bought this flight to make sure I am fine for a meeting in Sydney. I am sure I will have some issues when flying back on Saturday, unfortunately bought return flight with this poor airline.

✅ Trip Verified | I booked a cheap flight 5 months ago from Melbourne to the Gold Coast, 2 weeks ago Tigerair changed the time of the flight, then 12 hours prior to the flight they cancelled the flight and no availability to fly out that day. Is this what happens when you buy a cheap ticket. Never again will I fly Tigerair.

✅ Trip Verified | Flew Tigerair from Cairns to Sydney only because it was $10 cheaper per person than another Australian airline, shouldn’t have bothered and should have taken the other one! Had to pay for baggage for my husband and I, only 15 kg authorized. We realized the day before flying that it wouldn’t be enough and wanted to add another bag: not possible! They just don’t do it. Instead you can add extra kilos, so we tried to do it online about 10 times which didn’t work! We then called the help service the next day: fare prices had increased. I was also supposed to pay $5 fees for this change over the phone (that I got free when I said the website didn’t work the previous day). Overall: not very efficient, very slow, couldn’t send me the proof of my new registration, 34 min over the phone. I didn’t know it wasn’t a free number, had to pay over €80 ($120) for this one call. On the plane: average minus rating. Would not recommend this airline at all. Pay a little bit more and get better service quality and less troubles.