Oman Air Passenger Reviews and Oman Air Customer Trip Reports   Oman Air   59 reviews an official 3-Star Airline   Add your Oman Air Review   Oman Air official 3-Star ranking   Airline Reviews : A-Z Index   CHECK this airline's Quality Approval Status

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OMAN AIR customer review :  6 July 2010 by Diana Wright   (Oman)

Muscat - London - Muscat, business class is still newish, flat bed seat could do with the seat massage feature. Attentive cabin crew, food okay, you get pyjamas and bed made. Good flight.

OMAN AIR customer review :  27 May 2010 by S Bryant   (UK)

The service was very good - flights left and arrived on time, food and IFE was great. They provided a breakfast voucher for the stopover in Muscat Airport. I would very happily fly Oman Air again.

OMAN AIR customer review :  14 May 2010 by Matthew Dew   (Bangkok)

BKK-MCT-FRA, aircraft new and nice. The food was okay, except MCT-FRA. Flight on time, IFE great. Cabin attendants not that friendly but not so rude, though they did not pay much attention on passengers. Have to be patient if you ask for anything!

OMAN AIR customer review :  13 May 2010 by Saeed Hamed   (Oman)

FRA-MCT-FRA, crew friendly and attentive. The seats were comfortable with plenty of space, food was fine and inflight entertainment excellent, with individual PTV screen.

OMAN AIR customer review :  30 April 2010 by S Gibson   (UK)

LHR-MCT-BKK return. Excellent service from check in, through transit and arrival. Great legroom and IFE. Food very good, with regular meals and snacks - even given a meal during our stop over at Muscat airport! Would definitely fly Oman Air again. Only problem was a change in our UK arrival time, as at the time we booked our flights, their website hadn't taken into account the clock change for British summer time. Not ideal when you have an additional flight booked with a different airline.

OMAN AIR customer review :  1 April 2010 by Alan Lacey   (UK)

LHR-MCT-KOK then TRV-MCT-LHR. London/Muscat sectors on new A330. Smart cabin, comfortable seats and good leg room. IFE good in theory but screen kept freezing. Service mixed - most crew friendly but service varied according to the presence of the purser. Out of London the purser glanced round the dividing curtain just once - dinner service took three hours after take off. Two hours later they started serving breakfast. Call buttons not answered, requests for water forgotten or ignored. Food good and portions ample. Return better as the purser was supervising service. Indian sectors on B737 generally good with hot food and responsive crew. All flights on time or early, check in quick and efficient and MCT a great airport for transfer. Good, but they need to up their game on long haul to compete with the best.

OMAN AIR customer review :  27 March 2010 by N Irvine   (UK)

LHR-MCT. Excellent service, attentive and friendly cabin crew. Great lie flat beds with a lot of space, 1-2-1 configuration. Superb food and drink. Good selection of movies and TV, with noise cancelling earphones and OnAir phone / internet services. Ticket prices represent very good value for money.

OMAN AIR customer review :  20 March 2010 by Ashley Hammond   (UK)

London-Muscat-Bangkok return. TV Screens continually broke down on all flights, staff unhelpful and service slow. I travel this route regularly and only booked with this airline as they were offering flights very cheap, which proves you get what you pay for. I did raise my concerns by email with their customer service department, I have not had a reply to date.

OMAN AIR customer review :  1 February 2010 by D Sargeant   (UK)

We have just returned and found Oman Airways excellent. The service and food were excellent and comfortable seats. We would travel Oman Air again.

OMAN AIR customer review :  17 January 2010 by P Rowley   (UK)

LHR-MCT-MLE in business class and very impressed. Lie flat bed with on demand TV and satellite TV. Food and drink range fantastic, Noise cancelling earphones given out for the onboard entertainment, plus pyjamas.

OMAN AIR customer review :  8 January 2010 by N Finan   (UK)

LGW-MCT return. I was one of just 12 and 20 pax respectively on outbound and inbound flights. Great choice of seats, good staff, on time and generally very pleasant. For the price paid for a round trip from LGW-MCT then on to Salalah one could not complain.

OMAN AIR customer review :  20 December 2009 : by T Chapman   (Thailand)

BKK-MCT-LHR Economy. Both flights on new A330 and less than 40% full. Staff excellent food as good as other airlines, IFE good.

OMAN AIR customer review :  3 November 2009 : by R McCarthy   (Australia)

DXB-MCT Economy Class. The flight was on-time and quick, catering appropriate (if a little bland), staff very pleasant. Planes are a little bare on facilities (such as no IFE), but it doesn't matter on such a short flight.

OMAN AIR customer review :  28 September 2009 : by R Bateman  (Saudi Arabia)

Business class Jeddah - Muscat, relatively young 737-800, excellent cabin, flight not crowded and cabin crew attentive and polite. Excellent inflight food (especially that this was during Ramadan). A very pleasant experience and shows that significant attention has been paid to increasing standard of service. Return equally pleasing.