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CSA Czech Airlines Passenger Reviews and Czech Airlines Customer Trip Reports



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CSA CZECH AIRLINES customer review :  12 March 2012 by Martin Jenco   (Slovak Republic)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MAD-PRG, PRG-KSC. MAD-PRG: A320. Boarding was adequate. Boarding was on time. The aircraft was clean, seats comfortable and inflight programme was only moving map and some SkyTeam trailers. Cabin crew was nice. Prague to Kosice on ATR42. Plane was clean but no onboard meal such as on MAD-PRG - it was crackers and hot or cold drinks.


CSA CZECH AIRLINES customer review :  6 March 2012 by M Neuman   (Netherlands)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

AMS-PRG return. Another very pleasant intra-European hop on this airline. Nice and comfortable planes (good seat pitch!), very small snack, but sufficient drink round, early arrival on both ways.


CSA CZECH AIRLINES customer review :  13 February 2012 by Mike Anthon   (Thailand)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok-Prague-Bangkok return (BKK-AUH operated by Etihad codeshare). Surpassed my expectations and agree with many reviews below. Flights on time, a late night (midnight) flight to the Middle east. Business Class 80% full and Economy around the same. Flight very comfortable in new clean aircraft with pleasant interiors. No amenity kit but pillows and covers for all passengers. Cabin crew young and mainly females. Food was terrific, many drink rounds with water and orange juice and free alcohol, cabin crew presence frequent. Overhead LCDs showing map. The flight back was the same, slight delay waiting for connecting Business class passenger but we landed on time. Return flight at 2am so the same, sleep after food and landing in Prague in the morning. Bathroom amenities excellent for Economy class.


CSA CZECH AIRLINES customer review :  8 February 2012 by O Cohen   (Israel)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Tel Aviv-Prague-Tel Aviv. On the first flight, I asked for a pillow and experienced quite a rude answer from the air-hostess after she had forgotten about it and I reminded her politely. Food was cold, bread hard, and no entertainment offered on a 4 hours journey. On the return, waited in line at check-in over an hour - rude air-hostesses, and same thing with food being cold and bread hard, and no entertainment at all.


CSA CZECH AIRLINES customer review :  6 January 2012 by Charles Kim   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MAD-PRG on A319 plane. Everything from check-in to arrival was great. Staff at check-in counter accommodated my friend and I with emergency exit seats. Plane was clean and comfortable. Onboard flight attendants were pleasant providing courteous and professional service. Sufficient drink runs were made and call requests responded to swiftly. A drawback was that no catering was offered, not even a purchase option for a near 3 hour journey.


CSA CZECH AIRLINES customer review :  7 December 2011 by P Postigo   (Germany)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MAD-PRG-TXL return. Modern aircraft on PRG-MAD legs (A320) and reasonably new ATR42 on PRG-TXL. Plenty of legroom even in economy, professional and friendly crews, catering nothing outstanding however plenty of drinks to choose from, including wine. Using PRG as a transfer airport is more than a pleasant experience: the airport is not too big and ok, makes even very tight connections of 15 minutes or less sometimes. However if you loose your connecting flight they will provide food or a hotel for the day. Prices are fair, even on a short notice you might get good deals.


CSA CZECH AIRLINES customer review :  3 November 2011 by P Morris   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

MXP-PRG A320 Business Class. The problem both times I flew them from Milan were check-in staff - not CSA staff. Both times only one line open for economy passengers, no business class until just before close time. Staff at business class counter extremely unfriendly. This time refused to check in my luggage all the way to JFK. No reason for it, no explanation. My luggage never arrived.


CSA CZECH AIRLINES customer review :  5 October 2011 by F Mogheth   (Thailand)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Abu Dhabi to Prague. Since its a new flight, the plane was half empty. Flight with a narrow body A319, crisp clean plane with nice new 2-2 seats. The flight was smooth, crew courteous without being too invasive. Food delicious and plenty of drink rounds with water and juice. Seat pitch and legroom generous and flying with a smaller airline gave the flight a sense of privacy and not being in a plane crammed like a market place.


CSA CZECH AIRLINES customer review :  30 September 2011 by J Ková   (Slovakia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Prague to Madrid return, both flights on the A320. The CSA Airbus fleet is quite modern with good seats, adjustable headrests and decent legroom. Nothing out of the usual but a good experience for flights within Europe. Even though the outbound flight was completely full, check-in at PRG was quick, as was the check-in at MAD T4 on the return, with only a minute of waiting time. Both flights were on time, with fast baggage retrieval in Prague (15 mins from plane to airport exit). A cold snack - sandwich or tortilla - was served in Economy with multiple drink options. Both crews were friendly and professional, offering water throughout the flight. There's no individual IFE, but scattered LCD screens show the flight details throughout the journey. All in all, it borders on the impossible to get to the advertised promotional fares, but CSA still provides a good value.


CSA CZECH AIRLINES customer review :  14 September 2011 by C Rommel   (USA)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Quiet aircraft even if some are ageing. My wife's first ever flight TLV-PRG and she got airsick. FA's moved someone so she could get an entire row for herself to lie down on. Free alcohol throughout. I only wish they would expand to West USA.


CSA CZECH AIRLINES customer review :  11 September 2011 by D Bielli   (USA)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

PRG-MXP return. They have efficient, clean and quiet planes. Customer service on board is next to none and they still offer food in most parts. I transfer my US flights via PRG - much easier than CDG or AMS. One thing that I would criticize the airline for is the lack of routes. When I asked the staff they were perplexed about it as well. Crew/planes/airport - great.


CSA CZECH AIRLINES customer review :  4 September 2011 by W Langford   (France)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CDG to BTS return on a B737-500. Both flights on time, the plane was clean and comfortable. Load factor was about 50% outbound and 80% inbound which made the trip even better. Crew were friendly and professional.


CSA CZECH AIRLINES customer review :  1 September 2011 by M Studzinski   (Poland)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Moscow-Prague-Warsaw. From Moscow, brand new, clean A319, on time departure. Good legroom. Enthusiastic, professional cabin crew. All announcements made in English, Czech and Russian. Airshow on overhead screens. Tasty hot meal, full bar service. Duty Free later. To Warsaw old B737-500, flight only 50 mins. Salty crackers as a snack, full bar service. Nice, friendly cabin crew. Highly recommended, as service better than most of the carriers.


CSA CZECH AIRLINES customer review :  26 August 2011 by Kostadin Cholakov   (Netherlands)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Amsterdam to Sofia via Prague return. Amsterdam-Prague return flights were with comfortable and new A320s, equipped with overhead monitors featuring a flight map and a useful transfer video for Prague airport. The Prague- Sofia return flights were on older 737-500s which were nevertheless clean and comfortable enough. Legroom on all planes was good, staff was polite and helpful. Food was delicious. Definitely a good value for money.


CSA CZECH AIRLINES customer review :  5 August 2011 by R Welsh   (USA)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

We arrived at CDG with 2 hrs to spare to find a huge line waiting to be checked-in. With 150 people waiting in line to get on the plane, there were only 4 attendants checking people in at a very slow pace. After 1.5hrs waiting to be checked-in, we dropped our bags and boarded the plane which was delayed 20min. We discovered our seats were not together so we had to play musical chairs. Our flight left 45min later than scheduled, it was blamed on the plane arriving later than anticipated. Upon arrival to PRG we found that one of our bags had been lost. Being the last flight of the evening we were left without a bag for the remaining 10 days of our trip.


CSA CZECH AIRLINES customer review :  3 August 2011 by David Albert Vaculik   (Gibraltar)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Prague-Frankfurt return. To Frankfurt new and comfortable A319. Service and seats very good. Plenty of information provided during flight. Frankfurt to PRG comfortable A320 and service and seats great.


CSA CZECH AIRLINES customer review :  28 June 2011 by Ioannis Vourliotakis   (Greece)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flying from Kosice-Prague-Athens. The airplane from Kosice-Prague was a very small ATR42 but very new with leather seats and very clean. service very good for 1.15 hr flight and staff very friendly. Flight from Prague-Athens was crowded. The plane was excellent A320, new, with flight information during the whole flight. Very different from the Boeing 737-500 4 months ago on the same route with the same airline. The service to Athens was poor and the staff just okay.


CSA CZECH AIRLINES customer review :  4 June 2011 by Nathan Xu   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Madrid to Prague. Reasonably good service in Madrid Airport, flight was half empty 737-500, great leg room, and breakfast and drinks. Very friendly cabin crew and good information from the captain.


CSA CZECH AIRLINES customer review :  3 May 2011 by M Allemand   (Germany)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

FRA-PRG-BUD and back over Easter. FRA-PRG 3-3 seating, a small cake. PRG airport is not too big and easy to get around. PRG-BUD was a turboprop plane, 2-2 seating. Snack was another cake. Snacks on the way back were crackers on both flights. Flight attendants were reasonably friendly, flights were on time, baggage was fine both ways. It's no frills, gets you there and back, which was all I needed.




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CSA Czech Airlines Reviews and CSA Czech Airlines Passenger Opinions about CSA Czech Airlines standards


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