Condor Airlines Passenger Reviews and Condor Airlines Passenger Trip Reports

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CONDOR customer review :  27 June 2011 by W Bartsch   (Germany)

Flight AYT-DUS with 1 hr delay at take-off and 40 min delay at landing - nothing displayed at airport! No reasons told at airport - finally get an explanation on board. But from the reception until the end of the trip no single word form Captain or cabin staff that they regret the delay or wishing no further inconveniences - felt like cattle. Some cabin staff ok - some others like at a market (walking through the plane and screaming "water, water..."). Despite a 40 min delay (and one of last arrival at DUS) - Condor was not able to avoid apron-position - so further delays and missed our last shuttle bus (cost me 15 €). Obviously due to late arrival - also baggage needed additionally more than 30 min (there were no other passengers in arrival hall) - after arrival at conveyor belt. Also online check is only possible if you have pre-booked the seats (with add. costs) - only mentioning this after you finally filled-in the registration forms.

CONDOR customer review :  4 June 2011 by L Frederic   (Germany)

FRA-AYT-FRA: Check-in at 4 am was a mess and had to wait over an hour to get checked in, as 6 or 7 flights were leaving early. However counters were well organized, an electronic system was assigning counter numbers to the guests and representatives were walking around calling for passengers with flights that were about to close check in. Check in staff in AYT unfriendly, didn't cared about seat requests and gave me an aisle stating flight is full although it was half empty and I was able to move on board to an empty row. Both flights were on 757-300 aircraft in good shape with retrofitted seats on inbound flight. Full meal on both flights and movies shown. Headsets need to be paid for. Crew friendly and announcements in both English and German. Would fly them again, although sometimes it's a hit or miss experience and they're often affected by huge delays. If price and schedule are fine, I would rather go with Air Berlin or TUIfly.

CONDOR customer review :  22 May 2011 by Emilio Vargas   (USA)

First time I fly with Condor (Comfort Cabin), and also last time. We had a 6.5 hour delay taking off to Frankfurt. I purchased Comfort Class (supposedly equivalent to Business Class) and to my surprise, on my connecting flight to Munich they booked economy -if you pay Business, you should get Business. The food is not impressive at all. The staff en route to Frankfurt, not the best, though the staff on return were very good.

CONDOR customer review :  19 May 2011 by Judy Ransom   (USA)

We flew Condor from Frankfurt to Ft. Lauderdale. The flight was over 8 hours late taking off, the crew did not perform the safety instructions and most of the Captains comments to the crew and passengers was in German. The crew did not translate his dialogue so most of the English speaking passengers were not aware of the issue with taking off - turned out this was a mechanical problem. We checked in at the airport 2 hours early for the flight and were told then that it would be delayed 8 hours. We were not given a reason or any kind of assistance. We also had to cancel our hotel reservations in Ft. Lauderdale because we were so late getting in (3am instead of 7pm). It was really a bad experience after a great 16 day cruise vacation.

CONDOR customer review :  27 April 2011 by A Davidson   (Canada)

DUS-LPA. Upgrade to Premium cabin, very comfortable, great meal and wonderful service. Flight departure and arrival ahead of schedule and luggage on carousel in a matter of ten minutes. Great value and great crew.

CONDOR customer review :  4 March 2011 by Graham Watson   (France)

Condor is a low-cost airline so you get what you pay for - except it's not actually much cheaper than proper airlines so basically, what you get is all the disadvantages and none of the advantages. Food is pretty poor, in flight entertainment poor, customer service non- existent. If things go wrong, cancellations, late departures and arrivals, missed connections etc, don't expect to get any thing back - they deny everything and blame 'unavoidable circumstances'. My advice, avoid them.

CONDOR customer review :  8 February 2011 by M Ritter   (Germany)

Had booked direct flight FRA-Sharm el Sheikh. Got message 4 weeks before flight that the flight was changed to FRA-Hurghada-Sharm which took one hour longer. Delay because a whole bunch of Miss Germanys to be, cameramen flying to Hurghada. Passengers were filmed without consent, even their explicit, partly angry refusal was filmed. After lunch, an onboard Miss- election was performed. Reading or listening to an audio book was impossible. Flight back from Sharm to FRA direct this time, but again a Condor cameraman on board who filmed passengers without asking their consent. Fare should have been rewarded to passengers as they took us as extra supporters for free. Food was poor. Sadly, you don't have much choice of airlines if you want to fly from FRA to Sharm.

CONDOR customer review :  27 January 2011 by W Löhr   (Germany)

DUS-FUE-DUS. 757-300. Very Cheap tickets but zero comfort. If you're taller than 1.80 m don't expect any legroom. The rest was okay for the price (food, service, schedule).

CONDOR customer review :  20 November 2010 by S Soerensen   (Denmark)

We flew to Phuket and everything was all right. It was cheap, and the staff kind. If you want more luxury, you must pay more for the ticket.

CONDOR customer review :  3 September 2010 by Kim Klausen   (Denmark)

I am very unsatisfied with Condor. For three times in a row Condor has changed the scedule of a flight I have booked. Last time they changed from a direct flight to a flight with a stop- over. From the beginning I could have bought a much cheaper flight if I would accept a flight with a stopover, but I do not like a stopover. Condor sell a direct flight and afterwards they change it to a non direct flight without any disccount or possibility to cancel or change the ticket or getting the money back.

CONDOR customer review :  17 July 2010 by B Klug   (Germany)

FRA-PMI-FRA. Tickets were rather expensive. Outbound we prebooked a so called Gourmet Meal which was not value for money. Service attentive and friendly. Seats okay, but legroom very cramped. Inbound Gourmet Meal again not recommendable. Crew average. Seating in a door exit row very good. Overall nothing special, expensive for a charter airline but at least on time.

CONDOR customer review :  19 December 2009 by T Price   (France)

FRA-MRU. Ticket prices are now expensive for what is basically a charter airline. Leg room in economy on outward leg was non-existent, return leg was more comfortable after shelling out another 200 Euros to upgrade to Premium economy.

CONDOR customer review :  12 December 2009 by J Loeffler   (Germany)

MUC-FRA-MAURITIUS: no good money for value at all! Economy class tickets were as much as 960€ although booked months in advance. Meals were of poor quality, service non-existent. Charters just cannot do the long distance flights !