Cape Air Passenger Reviews and Cape Air Customer Trip Reports     No Star Ranking     Add your Cape Air Review   Cape Air Unclassified Star Ranking   Airline Reviews : A-Z Index       Customer Review scoring : Cape Air   8 out of 10 8 reviews

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CAPE AIR review :  27 November 2012 by Paul Whiteley   (UK)

BHB-BOS. Cessna 402 aircraft. Online booking was fine, and check-in at BHB friendly and efficient. Interesting to see how every weight consideration had to be taken into account for the flight - obvious but something I've always taken for granted having not travelled on this small an aircraft previously. Full flight (9 adults, 1 child, pilot). Surprisingly comfortable ride at 3,000 feet, and landing as smooth as I've experienced. Great experience.

CAPE AIR review :  3 March 2012 by Kait Bar   (USA)

I have flown Cape Air several times due to convenience of location. Unfortunately, this airline has disappointed me every time: flight delays, cancellations, the airplane leaking fluids inside and dripping on me in flight, etc. They have cost me time, money, and a lot of stress.

CAPE AIR review :  1 August 2011 by Colin Stuart   (USA)

Most expensive but they advertise well. Flight delayed over an hour, pilot shows up enjoying a nice ice cream. Return flight pilot has 'car trouble' and the gate attendant leaves to go pick him up, so we missed our connecting flight. I suggest leaving a lot of extra time between connections if you plan to fly this airline. Nice planes though.

CAPE AIR review :  16 July 2011 by J Taylor   (USA)

PUB-DEN-BOS-RUT one way. The last leg was on Cape Air. Despite inconvenient location at BOS, service is friendly and small aircraft are abnormally comfortable; the seat in front of you has a shape similar and usable as a footrest. Service is wonderful, pilots crack jokes, you are greeted personally at check-in. At BOS, as I was boarding, I realized I had forgot my laptop in the terminal. I ran back up to get it and met the gate agent bringing it to me. When I arrived in RUT, it turned out my bag got lost. Despite the fact it was not at all their fault and that I could not provide them with any information, they tracked it down within the hour and had it delivered in 36 hrs. If Cape Air flew to destinations that allowed me to do so, I would go out of my way to fly with them.

CAPE AIR review :  31 January 2011 by N Francis   (UK)

MVY-BOS. Had to book fairly last minute and the fare was pretty reasonable. Check in staff friendly and professional at Martha's Vineyard, although you do have to jump on the scales as the aircraft is so small. All passengers taken onto tarmac just before the flight and the pilot 'balances' out the plane. If you're lucky, you'll get to sit up front and make the most of the view. Unfortunately I am neither blonde nor female, so I was out of luck on this occasion! Very quick hop over, and bags out within 10 minutes. Great experience, and extremely convenient.

CAPE AIR review :  5 July 2009 by Ron Miller   (USA)

PVC - BOS. Arrived at the airport a little over an hour before my scheduled departure and immediately placed on the flight about to depart. Short, 20 minutes from Provincetown to Boston, smiles all the way. A real treat compared to the "big boys".

CAPE AIR review : 24 April 2009 : by Roy Manry

Customer Rating : 4/5

SJU-EIS-SJU San Juan to Tortola on a Cesna 402. This is really a great flight! Lots of great island views in the Cesna. You see all the virgin Islands on your approach to the BVI. I put on my ipod, cranked up the Bob Marley and enjoyed the flight!

CAPE AIR review : 15 September 2008 : by Ron Miller

Customer Rating : 5/5

Boston to Provincetown return many time over this last summer. This is a wonderful airline. From the moment you make your reservation you actually feel like every employee you come into contact with cares about you. Granted, the planes are small - no inflight services since most of the flights are so short, but you feel important. Earlier this summer I experienced weather related delays and the gate staff at the Provincetown airport sent out for pizza to feed us on the ground while we waited for clearance to take off. I know of no other airline that still treats its customers with such genuine attention.