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Aegean Airlines Passenger Reviews and Aegean Airlines Customer Trip Reports



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Aegean Airlines Customer review :  31 May 2012 by A Pan    (Greece)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATH-LHR with A3. Unfortunately some items in the A3 package continue to deteriorate. I booked my flight 3 days prior to my trip. It was expensive and I thought that the flights would be full, nevertheless the flight to LHR was at 65% and the return at 85%. Inflight catering its a joke. Frozen pasta and a very small salad. No water service on 3.5 hour flight. The crew are very efficient but there is no interaction, all you see is frozen smiles. Baggage delivery takes a life in LHR and half a life in ATH. Both flights well ahead of time but what's the point if you wait 45 minutes for your luggage? Big problem is that BA has almost the same problems and there is no third alternative on ATH-LHR route.



Aegean Airlines Customer review :  30 May 2012 by A Bunting    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Belfast to Larnaca 18th May at 23.40pm. The food was shocking and the staff rude and unhelpful. You were not allowed any drinks after the first round with your meals unless it was water. The toilet doors at the front were locked and out of order. One lady asked about her booked meal - the air hostess replied "no booked meals tonight" shrugged her shoulders and walked on. On the way home however, Larnaca to Belfast it was like a different airline - air hostesses were well presented and couldn't do enough, but the food was still shocking. On both flights - no film or inflight entertainment.



Aegean Airlines Customer review :  16 May 2012 by M Prawdzik    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-ATH-LHR. Clean, new Airbus 320 aircraft. Seats not perfect but good legroom compensates this. A selection of nice music before take off helps you fall in the good travelling mode. Both flights ahead of schedule. I'm scared of flying so a smiling and helpful flight attendants attitude definitely helped. Sweets before take off a small but nice touch. Decent, proper meal with honest wine that actually tasted good. Overall a very good airline which helped me begin my holidays few hours before reaching Greece and prolonged it for a few hours when I was leaving.



Aegean Airlines Customer review :  14 May 2012 by J Middleton    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Heathrow to Larnaca return. Aircraft A321 clean and tidy. Departed and arrived on time both ways. Good food, inflight entertainment, free drinks, great service and friendly crew. Booked well in advance and got a great price. All in all a very good airline.



Aegean Airlines Customer review :  9 May 2012 by A Douas    (Greece)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATH-LHR A321. Some things never change. Food inedible, I knew this so I went onboard with a full stomach. I understand priority luggage should come first, but not 10 minutes before everyone else's! I have noticed this on a couple of Aegean flights. Plane was new and clean as always, cabin crew decent. Aegean, if you want those extra stars, you need better food, better luggage handling services, and more happy faces!



Aegean Airlines Customer review :  30 April 2012 by L Garyfallos    (Greece)

Rating : 2/10

Score 2 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Heathrow-Athens. A huge line for baggage drop, with only 2 Aegean employees to check-in the entire flight. A problem with the baggage belt, added more waiting time and frustration. Staff were really snappy and rude. Due to that delay, there was a 20 minute delay in boarding and departure. The plane was really hot (the air- conditioning did little to help). Finally when we arrived in Athens we had to wait an extra 20 minutes for bags to start coming out on the belt. Overall an unpleasant travel experience.



Aegean Airlines Customer review :  25 April 2012 by D MacDonald    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Athens to Frankfurt. Nice lounge at Athens with good selection of food. Flight average, food terrible, breakfast consisted of burnt pasty offering and a bread roll. Overall a fair offering, but given the reviews was expecting more.



Aegean Airlines Customer review :  24 April 2012 by Spyros Gatos    (Greece)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Thessaloniki-Samos return. Airbus A319 both ways. Flights full. Attentive crew, nice flights, drinks served for a 50 minutes flight. Recommended.



Aegean Airlines Customer review :  17 April 2012 by I Poukis    (Cyprus)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Staff at Heathrow Airport not very helpful. Manager quite ignorant to people's needs. Cabin crew quite the opposite, very polite and always smiling. A shame how one can spoil it for the other. If you have excess luggage I personally think they over charge. They charge 15.00 per kilo and believe me you cannot get away with it.



Aegean Airlines Customer review :  2 April 2012 by Nick Biskinis    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-ATH return - A320 outbound, A321 return. Excellent service and a good fare. Both aircraft's clean and comfortable, with several rounds of drinks (wine, tea, coffee). Food good. Flights on time or ahead of schedule.



Aegean Airlines Customer review :  23 February 2012 by A Douas    (Greece)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATH-LHR A320. Flight arrived in London early but luggage delivery so slow in T1, it didn't make any difference. Decent service, food horrible as always. New and clean plane. Decent movie onboard.



Aegean Airlines Customer review :  18 October 2011 by A Magpantay    (Philippines)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I loved flying Aegean Air from Rome to Athens in May 2011. Check in was a breeze. The food was warm and good, even had dessert. Staff was courteous and helpful. After flying EasyJet for most parts of my 2 week European backpacking trip, flying Aegean was a treat.



Aegean Airlines Customer review :  17 October 2011 by Mike Lambert    (Germany)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Heathrow to Larnaca return in October 2011. Excellent in every respect - new clean aircraft, relaxed and attentive service.



Aegean Airlines Customer review :  17 October 2011 by M Heather    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR - Mykonos rtn via Athens both ways. 30 minute delay outbound from LHR meant connection was very tight in Athens. Cabin crew provided reassurance to anxious passengers (one crew member saying 'Aegean Airlines cares for its passengers, don't worry), and at Athens those of us with tight connections were met by a lady who competently and at very high speed escorted us through what is a complex connecting arrangement. No delays on the return service and we landed 15 minutes early at LHR. Service onboard was good, with a hot meal and a free bar. On the way from LHR to ATH we had a new A321 aircraft with in flight entertainment (main screen). Otherwise flights were on a mix of A319 and A320 of varying ages. Thoroughly enjoyed my flights with them, the crew work hard and seem proud of their airline.






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