AEGEAN AIRLINES Passenger Reviews and Customer Trip Reports

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AEGEAN AIRLINES customer review :  18 July 2009 : by Gatos Spyros  (Greece)

London Stansted to Thessaloniki via Athens economy class. New A320 leather seats were comfortable. Meal was a salad, bread, meatballs with rice and chocolate cake A choice of 3 music channels and overhead screens with flight information (duration,temperature,etc). It was a pleasant flight. The domestic flight (35 mins) and served orange juice or coffee with a croissant.

AEGEAN AIRLINES customer review :  13 July 2009 : by Piotr Wodkiewicz  (Poland)

KTW-CFU-ATH return. The food is very good, inflight service very good, flight attendants with a smile and eager to help. Planes clean and very modern.

AEGEAN AIRLINES customer review :  29 June 2009 : by M Dada  (UK)

CFU-ATH, CHQ-ATH, ATH-RHO and RHO-ATH. Very professional service on all 4 short hops. Brilliant service and all flights on time.

AEGEAN AIRLINES customer review :  16 June 2009 : by Bill Brown  (UK)

LON-ATH. Flight booked from the internet, on a good competitive price. Very good flight experience. While boarding ouzo was served, with some small pieces of meat as a starter. Dinner excellent, greek traditional gyros, tzatziki and greek salad was served as the main course. Cabin crew was polite and everything you wish you can have it. Upon arrival in Athens while disemparking the aircraft a complementary ouzo plomariou was given to us.

AEGEAN AIRLINES customer review :  13 June 2009 : by K Piddick  (Australia)

CDG - ATH on a new A 321, 11 May, Excellent airline with very pleasant flights. Check - in and boarding helpful and efficient. Aircraft clean , comfortable seating near exit, hot tasty meals, ample drinks, friendly attentive FA. Ticket prices very competitive. Return flight same.

AEGEAN AIRLINES customer review :  9 June 2009 : by C Doppenberg  (Netherlands)

DUS-ATH. Very smooth flight on new A321. Excellent staff. They gave good service and good flight info. Return on a new A321 and satisfied as well. Keep on doing this great job and you will succeed to be a great Greek and international airliner.

AEGEAN AIRLINES customer review :  8 June 2009 : by P Arnaud  (France)

CDG-ATH A321. Excellent service; brand new aircraft. In flight entertainment was great (unique on CDG-ATH route). Meal with hot dish. Nice service. Great experience

AEGEAN AIRLINES customer review :  25 May 2009 : by Charles Wilson  (UK)

ATH-MUC economy class on a LH codeshare flight. Very good flight, a hot meal on a European 2hr flight is a novelty these days. Good service, new clean aircraft efficient staff.

AEGEAN AIRLINES customer review :  18 April 2009 : by S Lee

LCA to ATH. Flight in business class. Upon boarding cabin crew let us to show boarding pass as proof we were really meant to sit there. After confirmation that we really belonged there they were nice though. Hot stuffing breakfast was served on this rather short flight (1.5 hrs). Inflight crew even served espresso and liquer after the breakfast. A321 was brand new and inflight entertainment worked very well.

AEGEAN AIRLINES customer review :  15 April 2009 : by Alan Ho

Athens- Rhodes-Santorini-Athens. Airfare competitive, website user friendly, all flight on time, cabin crew always ready with a smile and pay a good amount of attention to safety felt very safe with the airline, seat width and pitch is very good for a domestic flight, inflight catering simple but fast, anyway it is only a very short flight. Overall impress with the airline. Hope they will continue to expand.

AEGEAN AIRLINES customer review :  15 January 2009 : by Janet Forster

Travelled to UK from Chania, returned from Stansted. Excellent service on both flights and more legroom than we have experienced in the past. Not having to worry about our luggage until we arrived at our destination was an added bonus. Food and wine were great and whilst it was the 1st time with Aegean it will not be the last.

AEGEAN AIRLINES customer review :  15 January 2009 : by E Kalatsidis

SKG-ATH on new A-320. Quite nice experience onboard Aegean Airlines, some peanuts and a soft drink (35 mins flight). One weird thing - booked ticket online, check in online and no one at security check or at the gate checked our identity proof! Probable there are no security issues in Greece.

AEGEAN AIRLINES customer review :  9 January 2009 : by S Arfarakh

LON-ATH return. Brand new airplane, service was excellent, polite FA, plentiful drinks and food (but not very tasty). Decent entertainment system. Aegean airlines is a good option for those who live in north and east London.

AEGEAN AIRLINES review : 23 October 2008 : by H Wickremasinghe

Customer Rating : 4/5

STN-ATH-JTR then JTR-ATH-SKG. New, clean 737-800 with comfortable seats and good service from crew, who were polite and attentive. Both food (hot meal) and IFE were good for this 3.5hour flight. ATH-JTR on RJ100 Avroliner, which was clean and cabin crew attentive for this short flight. Second trip used 737-800s and service good, planes clean. Tip - if you want extra legroom, opt for the emergency exit seats on the 737-800 - row 14 if my memory serves me correctly. this was our first trip with Aegean, and were impressed. Has far better standards than Olympic, and puts the national carrier to shame.

AEGEAN AIRLINES review : 23 October 2008 : by J Tung

Customer Rating : 5/5

Athens- London (STN) early October. I choose this airline because of the positive reviews on this site and I wasn't disappointed. Athens airport is very pleasant. It wasn't a fantastic building and there is no upmarket dining outlets. However plenty of shops and staff very friendly. Everyone we encounterred, from check in agent to security to duty free shop assistant was efficient with a smile. A321 - spotless and well designed. Good legroom. Flight took off on time and I would say it was around 80% full. Cabin crew worked non stop to serve hot food, few round of drink and tea/coffee and very friendly.

AEGEAN AIRLINES review : 11 October 2008 : by Nick Komninos

Customer Rating : 5/5

ATH/JTR (Santorini) flight economy. Check-in smooth and friendly staff. Boarding on time to a clean RJ100 Avroliner. Small delay of 20 minutes onboard the aircraft waiting for some 5 pax due to some system error at the check-in. Captain apologised for this delay. Flight short, only 25 minutes and only refreshments served. My 5 stars go to Aegean because of their PA upon arrival at JTR. "We apologise that due to the short duration of this flight we were unable to offer you a full service". That did it for me! Courtesy is all it takes to make the difference and Aegean has it.

AEGEAN AIRLINES review : 19 September 2008 : by Dan Ross

Customer Rating : 5/5

Kefalonia to Athens, then ATH to Stansted. Opted to fly from Kefalonia than take the ferry/bus combination to Athens. EFL is a small terminal with lots of charters so if flying Aegean, don't just join the first queue you see when you get in as it is likely to be for one of the many package groups. Check in was breeze, but told to wait before going through to the departure lounge. Staff came out later and told us go through. Once inside the lounge there were only 3 gates and one was marked domestic, but had a charter using it also. Just went through and no questions asked. Walked to plane and up stairs to an RJ-100. Clean plane and friendly crew - offer you a little sweet. Very short flight gets you a drink and bag of nuts. Comfortable seating. Quick and easy off the plane as both front and back doors were opened. A few days later we did ATH-STN. Couldn't use the self service kiosks, but queue was quick. A320 stylish cabin with modern lighting and design. Recaro seating used which meant that when you put down your seat tray it isn't directly connected to the seat in front. Great seat pitch compared to the Monarch charter flight I used. Inflight movie and audio, good meal served. Crew were friendly and helpful. Also I hope they get another base in London. Stansted is a bit out of the way for me, but I'd use it to fly Aegean next time I go to Greece.

AEGEAN AIRLINES review : 27 August 2008 : by John Plevris

Customer Rating : 5/5

Return Athens-Thessaloniki. New A321, friendly staff. A 35 min flight - sweets, snacks and drinks served. Drop down LCDs gave flight information. No delays, overall excellent service.

AEGEAN AIRLINES review : 19 August 2008 : by M Perrin

Customer Rating : 4/5

ATH-Santorini, Samos-ATH, and ATH-MXP, in August. Old RJ-100, but very clean. Brand new a-320. Extremely motivated staff, excellent snacks. Congratulations for this young airline.

AEGEAN AIRLINES review : 12 August 2008 : by J Robins

Customer Rating : 5/5

Stansted-Heraklion via Athens return with disabled assist. Excellent service, cabin crew attentive and very helpful. inflight food good with unlimited drinks. Airbus comfortable, will use service again.

AEGEAN AIRLINES review : 3 August 2008 : by F Kleinen

Customer Rating : 4/5

KEF-ATH Only a 35 minute flight, however a sweet, a drink and some nuts were served in seperate rounds! Cabin crew was courteous to everyone, however their uniforms are not much more than a tiny skirt, with bare arms. For friendliness and effort, only in 35 minutes, they deserve 4 stars.