SINGAPORE CHANGI AIRPORT customer review :  20 November 2009 by K Chan   (USA)

Customer Rating :  5/5

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Terminal 3 is spacious, neat sunlight ceiling system, waterfalls, many excellent places to eat in all price ranges, and a supermarket - not only in terminal 3, but saw one in the other terminals. I didn't have time to visit the butterfly garden or watch the free movie cause we spent over 4 hours alone in terminal 3 checking out the food stalls and shops on the lower and upper floors (before passport control). There is a bus station downstairs and Bus 36 will take you to Suntec area. Fare is under $2 US - and there is space on the bus to store your luggage. A lot easier and way less walking than taking MTR and cheaper than taking a taxi. Taxi however is about $20 which is reasonable if you have a lot of luggage.

SINGAPORE CHANGI AIRPORT customer review :  11 November 2009 by D Gill   (UK)

Customer Rating :  5/5

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A world class airport. Clean, beautifully designed terminal buildings with efficient processes from check-in to boarding. The staff are extremely courteous, there are plenty of shops, restaurants and different forms of entertainment to be had including free Internet. The only downside was no direct train from Changi Airport MRT station (in the airport) to the city as you have to change trains to get on the main east/west MRT line. Other than that, a brilliant airport.

SINGAPORE CHANGI AIRPORT customer review :  29 October 2009 by Paul Meerman   (Netherlands)

Customer Rating :  5/5

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Changi is a nice clean airport. The transfer system between T1-T2-T3 is super. Good restaurants, enough shops and fast check-ins. Toilets very clean. Fantastic.

SINGAPORE CHANGI AIRPORT customer review :  26 October 2009 by Michael Jan Swoboda   (Indonesia)

Customer Rating :  4/5

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T1 is under extensive construction. Space is much more limited. Not many seats to rest. A/C a bit weak. Restaurants and Cafes are now in the middle where passengers have to go to the gates. Hopefully they will finish soon. Escaped to T3 and found restaurants in the upper floor rather hot because of weak air conditioning.

SINGAPORE CHANGI AIRPORT customer review :  24 October 2009 by J Crichton   (UK)

Customer Rating :  5/5

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Recently had a 15 hour stopover, if there was one airport you had to be stuck in, this is it. We booked into the Transit Hotel in T3 which was fine. Even if we hadn't, there was plenty to do, with the movie cinema open 24 hours, loads of shops and food outlets to pass the time away. Internet access was free with a lot of terminals scattered about the transit lounge. The cleanliness in the airport was impeccable as was the service throughout. Superb airport.

SINGAPORE CHANGI AIRPORT customer review :  22 October 2009 by K Wilson   (Singapore)

Customer Rating :  5/5

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I fly through Changi twice a month and find it very convenient. However, the budget terminal, though I've only been in it once, seems quite boring even though it isn't small. However the majority of flights are in T1-T3 which are all fairly nice especially t2 and t3.

SINGAPORE CHANGI AIRPORT customer review :  8 October 2009 by Jim Lewis   (Australia)

Customer Rating :  5/5

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Spotlessly clean. Good shopping free internet free movies massage chairs also free. Heaps of food outlets spotlessly clean washrooms/ toilets Well sign posted.

SINGAPORE CHANGI AIRPORT customer review :  1 October 2009 by S Walker   (UK)

Customer Rating :  4/5

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Excellent airport - loads of amenities and free internet. Just one problem - this is the only airport I've ever been to, where they don't allow you to take sealed drinks, purchased airside, through the gate to your flight. I have no idea why they do this. The bad thing is, they don't tell you this in the cafes / shops, therefore you have to abandon your bottles at the gate. I purchased two 500ml bottles of water, $4 in total, both still sealed, yet they tried to take them off me. I therefore opened them both, drank them in front of them and gave them the empties. Why do Changi insist on this stupid rule?

SINGAPORE CHANGI AIRPORT customer review :  30 September 2009 by Peter Borschberg   (Singapore)

Customer Rating :  3/5

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T1 Check-in handled by SATS progressed at its customary slow pace. The long of about 100 passengers line which had formed due to inefficient check-in procedures moved only very slowly. Hardly an experience befitting a "world class" airport. Customs clearance is and remains excellent, but unusually slow on the return voyage one week later.

SINGAPORE CHANGI AIRPORT customer review :  29 September 2009 by S Srinivasan   (USA)

Customer Rating :  4/5

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Overall, SIN is a large and well laid-out airport. Immigration counters are well staffed, and there was no line either on arrival or departure. The customs officials handling GST refunds were polite and helpful. Security is handled at the gate, much like Bangkok or Frankfurt, so queues again aren't an issue. Plenty of shopping and restaurants are also available, and the MRT station underneath the main terminal is a big plus. On the downside, ATMs are awfully hard to come by - I could only find one working ATM in the arrivals area near the entrance to the MRT station, and there are no signs indicating where it is. Also, while security provided at the gate helps eliminate security lines, it also means the seating areas don't open until an hour before departure, and seating space is inadequate if you get there early and don't have lounge access.

SINGAPORE CHANGI AIRPORT customer review :  28 September 2009 by M Hickey   (Ireland)

Customer Rating :  5/5

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T3 is excellent. Vast space means that it never seems too crowded. Plenty of activities available on long transfers. I used the swimming pool at T1 which is great way to relax between flights. Transfer from T3 to T1 and back is easy on Skytrain. Huge choice of shops and bars/restaurants.

SINGAPORE CHANGI AIRPORT customer review :  22 September 2009 by Bill Atkins   (USA)

Customer Rating :  3/5

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Very good airport but far from the best. T1 is getting shabby and is crowded a peak times. Shopping expensive and same choice as every other airport. Gate security sometimes lengthy as is immigration at busy times due to very slow processing equipment. Employees are polite but not always very friendly. Restrooms always spotless.

SINGAPORE CHANGI AIRPORT customer review :  19 September 2009 by B Sumuan   (Indonesia)

Customer Rating :  5/5

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The best airport I've been to. Many facilities to visit, especially at the newest T3. Connecting between terminals easy as within the terminal. Plenty of Flight Information Displays were updating me the flight schedule although not a single boarding call was made by the announcer. Skytrain in each terminal was available every 10 minutes. Passport check was fast and quick since there were many counters and officials working. MRT was in the basement of terminal 2 and easy to reach.

SINGAPORE CHANGI AIRPORT customer review :  31 August 2009 by Brett Watson   (Australia)

Customer Rating :  5/5

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Fast check in and quickly through immigration. Great range of shopping and eating options available, although drinks can be a little expensive. Easy to follow signs as you moved around. Staff polite if a little robotic. Distances to gates can be long but expected in a large airport like this. Overall Changi is an efficient and easy to use airport

SINGAPORE CHANGI AIRPORT customer review :  9 August 2009 by J Barrett   (UK)

Customer Rating :  5/5

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A beautifully designed and spacious airport, Singapore Changi has a great selection of shops and bars/cafes. Check in was fairly quick for such a big airport while security was a breeze. I would be happy to use this airport again!

SINGAPORE CHANGI AIRPORT customer review :  24 July 2009 : by R Lehmann  (Singapore)

Customer Rating :  4/5

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Travelling through Changi nearly twice a month, most of the time on my way to Hong Kong or Europe. Even though Changi might be one of the best airports in the world (not T1 which is outdated, dark, dirty etc. but fortunately gets a makeover and extension now), the better airport in this region is HKG. Changi T2 and T3 are nice, efficient, clean, but its a bit uncomfortable to have the 3 terminals and even though the travel between the Terminals is nice, the appearance of the airport is rather cold. With the friendliness of the staff at the check-in its really a hit and miss, customs as well, but the security at the gate is most of the time friendly and joking. I dont like the military patrols in the airport. One thing is bad, the connection to the city by public transport. 5 bus lines only, MRT line which is a big hassle as you have to transfer after 2 stations and have to go all the way to the city center before going into your actual direction.

SINGAPORE CHANGI AIRPORT customer review :  16 July 2009 : by E Tan  (Singapore)

Customer Rating :  2/5

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Budget Terminal is pretty boring yet is too big to be quick "in-and-out" terminal like Kuala Lumpur Subang or London City. Limited restaurants and shops; nothing like the main airport (Terminals 1-3). Facility appears underutilized, as not all budget airlines fly from the Budget Terminal. If possible, I choose to fly AirAsia or Jetstar, which operate from Terminal 1, rather than Cebu Pacific or Tiger Airways, which operate from the Budget Terminal. However the lack of aerobridges makes it the only terminal at Changi suitable for Firefly, which uses ATR72s.