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SINGAPORE CHANGI AIRPORT Passenger Reviews |
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SINGAPORE CHANGI AIRPORT customer review : 20 November 2009 by K Chan (USA)
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Customer Rating : 5/5 |
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Terminal 3 is spacious, neat sunlight ceiling system, waterfalls, many excellent places to
eat in all price ranges, and a supermarket - not only in terminal 3, but saw one in the other
terminals. I didn't have time to visit the butterfly garden or watch the free movie cause we
spent over 4 hours alone in terminal 3 checking out the food stalls and shops on the lower and
upper floors (before passport control). There is a bus station downstairs and Bus 36 will take
you to Suntec area. Fare is under $2 US - and there is space on the bus to store your
luggage. A lot easier and way less walking than taking MTR and cheaper than taking a taxi.
Taxi however is about $20 which is reasonable if you have a lot of luggage.
SINGAPORE CHANGI AIRPORT customer review : 11 November 2009 by D Gill (UK)
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Customer Rating : 5/5 |
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A world class airport. Clean, beautifully designed terminal buildings with efficient processes
from check-in to boarding. The staff are extremely courteous, there are plenty of shops,
restaurants and different forms of entertainment to be had including free Internet. The only
downside was no direct train from Changi Airport MRT station (in the airport) to the city as
you have to change trains to get on the main east/west MRT line. Other than that, a brilliant
airport.
SINGAPORE CHANGI AIRPORT customer review : 29 October 2009 by Paul Meerman (Netherlands)
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Customer Rating : 5/5 |
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Changi is a nice clean airport. The transfer system between T1-T2-T3 is super. Good
restaurants, enough shops and fast check-ins. Toilets very clean. Fantastic.
SINGAPORE CHANGI AIRPORT customer review : 26 October 2009 by Michael Jan Swoboda (Indonesia)
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Customer Rating : 4/5 |
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T1 is under extensive construction. Space is much more limited. Not many seats to rest. A/C a
bit weak. Restaurants and Cafes are now in the middle where passengers have to go to the
gates. Hopefully they will finish soon. Escaped to T3 and found restaurants in the upper floor
rather hot because of weak air conditioning.
SINGAPORE CHANGI AIRPORT customer review : 24 October 2009 by J Crichton (UK)
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Customer Rating : 5/5 |
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Recently had a 15 hour stopover, if there was one airport you had to be stuck in, this is it.
We booked into the Transit Hotel in T3 which was fine. Even if we hadn't, there was plenty to
do, with the movie cinema open 24 hours, loads of shops and food outlets to pass the time
away. Internet access was free with a lot of terminals scattered about the transit lounge.
The cleanliness in the airport was impeccable as was the service throughout. Superb airport.
SINGAPORE CHANGI AIRPORT customer review : 22 October 2009 by K Wilson (Singapore)
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Customer Rating : 5/5 |
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I fly through Changi twice a month and find it very convenient. However, the budget terminal,
though I've only been in it once, seems quite boring even though it isn't small. However the
majority of flights are in T1-T3 which are all fairly nice especially t2 and t3.
SINGAPORE CHANGI AIRPORT customer review : 8 October 2009 by Jim Lewis (Australia)
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Customer Rating : 5/5 |
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Spotlessly clean. Good shopping free internet free movies massage chairs also free. Heaps of
food outlets spotlessly clean washrooms/ toilets Well sign posted.
SINGAPORE CHANGI AIRPORT customer review : 1 October 2009 by S Walker (UK)
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Customer Rating : 4/5 |
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Excellent airport - loads of amenities and free internet. Just one problem - this is the only
airport I've ever been to, where they don't allow you to take sealed drinks, purchased
airside, through the gate to your flight. I have no idea why they do this. The bad thing is,
they don't tell you this in the cafes / shops, therefore you have to abandon your bottles at
the gate. I purchased two 500ml bottles of water, $4 in total, both still sealed, yet they
tried to take them off me. I therefore opened them both, drank them in front of them and gave
them the empties. Why do Changi insist on this stupid rule?
SINGAPORE CHANGI AIRPORT customer review : 30 September 2009 by Peter Borschberg (Singapore)
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Customer Rating : 3/5 |
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T1 Check-in handled by SATS progressed at its customary slow pace. The long of about 100
passengers line which had formed due to inefficient check-in procedures moved only very
slowly. Hardly an experience befitting a "world class" airport. Customs clearance is and
remains excellent, but unusually slow on the return voyage one week later.
SINGAPORE CHANGI AIRPORT customer review : 29 September 2009 by S Srinivasan (USA)
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Customer Rating : 4/5 |
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Overall, SIN is a large and well laid-out airport. Immigration counters are well staffed, and
there was no line either on arrival or departure. The customs officials handling GST refunds
were polite and helpful. Security is handled at the gate, much like Bangkok or Frankfurt, so
queues again aren't an issue. Plenty of shopping and restaurants are also available, and the
MRT station underneath the main terminal is a big plus. On the downside, ATMs are awfully
hard to come by - I could only find one working ATM in the arrivals area near the entrance to
the MRT station, and there are no signs indicating where it is. Also, while security provided
at the gate helps eliminate security lines, it also means the seating areas don't open until
an hour before departure, and seating space is inadequate if you get there early and don't
have lounge access.
SINGAPORE CHANGI AIRPORT customer review : 28 September 2009 by M Hickey (Ireland)
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Customer Rating : 5/5 |
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T3 is excellent. Vast space means that it never seems too crowded. Plenty of activities
available on long transfers. I used the swimming pool at T1 which is great way to relax
between flights. Transfer from T3 to T1 and back is easy on Skytrain. Huge choice of shops and
bars/restaurants.
SINGAPORE CHANGI AIRPORT customer review : 22 September 2009 by Bill Atkins (USA)
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Customer Rating : 3/5 |
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Very good airport but far from the best. T1 is getting shabby and is crowded a peak times.
Shopping expensive and same choice as every other airport. Gate security sometimes lengthy as
is immigration at busy times due to very slow processing equipment. Employees are polite but
not always very friendly. Restrooms always spotless.
SINGAPORE CHANGI AIRPORT customer review : 19 September 2009 by B Sumuan (Indonesia)
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Customer Rating : 5/5 |
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The best airport I've been to. Many facilities to visit, especially at the newest T3.
Connecting between terminals easy as within the terminal. Plenty of Flight Information
Displays were updating me the flight schedule although not a single boarding call was made by
the announcer. Skytrain in each terminal was available every 10 minutes. Passport check was
fast and quick since there were many counters and officials working. MRT was in the basement
of terminal 2 and easy to reach.
SINGAPORE CHANGI AIRPORT customer review : 31 August 2009 by Brett Watson (Australia)
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Customer Rating : 5/5 |
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Fast check in and quickly through immigration. Great range of shopping and eating options
available, although drinks can be a little expensive. Easy to follow signs as you moved
around. Staff polite if a little robotic. Distances to gates can be long but expected in a
large airport like this. Overall Changi is an efficient and easy to use airport
SINGAPORE CHANGI AIRPORT customer review : 9 August 2009 by J Barrett (UK)
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Customer Rating : 5/5 |
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A beautifully designed and spacious airport, Singapore Changi has a great selection of shops
and bars/cafes. Check in was fairly quick for such a big airport while security was a breeze.
I would be happy to use this airport again!
SINGAPORE CHANGI AIRPORT customer review : 24 July 2009 : by R Lehmann (Singapore)
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Customer Rating : 4/5 |
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Travelling through Changi nearly twice a month, most of the time on my way to Hong Kong or
Europe. Even though Changi might be one of the best airports in the world (not T1 which is
outdated, dark, dirty etc. but fortunately gets a makeover and extension now), the better
airport in this region is HKG. Changi T2 and T3 are nice, efficient, clean, but its a bit
uncomfortable to have the 3 terminals and even though the travel between the Terminals is
nice, the appearance of the airport is rather cold. With the friendliness of the staff at the
check-in its really a hit and miss, customs as well, but the security at the gate is most of
the time friendly and joking. I dont like the military patrols in the airport. One thing is
bad, the connection to the city by public transport. 5 bus lines only, MRT line which is a big
hassle as you have to transfer after 2 stations and have to go all the way to the city center
before going into your actual direction.
SINGAPORE CHANGI AIRPORT customer review : 16 July 2009 : by E Tan (Singapore)
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Customer Rating : 2/5 |
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Budget Terminal is pretty boring yet is too big to be quick "in-and-out" terminal like Kuala
Lumpur Subang or London City. Limited restaurants and shops; nothing like the main airport
(Terminals 1-3). Facility appears underutilized, as not all budget airlines fly from the
Budget Terminal. If possible, I choose to fly AirAsia or Jetstar, which operate from Terminal
1, rather than Cebu Pacific or Tiger Airways, which operate from the Budget Terminal. However
the lack of aerobridges makes it the only terminal at Changi suitable for Firefly, which uses
ATR72s.
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