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New Orleans Airport Passenger Reviews and New Orleans Airport Traveller Reports
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NEW ORLEANS AIRPORT customer review : 22 March 2013 by A Johnson (USA) |
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Rating : 5/10 |  |
Queuing |  |
Cleanliness |  |
Facilities |  |
Recommended |  |
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The airport is now cleaner, brighter, and more pleasant to navigate than in the past. However, food offerings
post-security are somewhat limited, particularly since there is no airside access between concourses. The
security areas are not large enough to process peak-time crowds, leading to potentially lengthy waits. Finally,
there is a curious shortage of seating in certain gate areas (such as the US Airways gates), leading lots of
people to sit or lie on the floor. The new consolidated rental car centre has been completed, which is within
walking distance from the terminal and very convenient compared with off-airport facilities.
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NEW ORLEANS AIRPORT customer review : 23 December 2012 by Michael Weber (USA) |
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Rating : 5/10 | |
Queuing | |
Cleanliness | |
Facilities | |
Recommended | |
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This place is in need of a steam cleaning. Beyond that the food choices past security are pretty limited.
Actually they're limited before security as well. For a city that depends so much on tourists, they need to the
gateway for visitors in better shape than it is.
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NEW ORLEANS AIRPORT customer review : 25 June 2012 by C Thompson (USA) |
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Rating : 4/10 |  |
Queuing | |
Cleanliness | |
Facilities |  |
Recommended | |
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Check in was pretty painless and quick, however, the only options for food and drink in the United gate area
were vendors and one cafe with pre packaged food and hot dogs/sausage on a roller grill like you get at the
gas station. We opted to go early to the airport and get lunch/drinks - wrong choice. Make sure you ready
before you get here!
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NEW ORLEANS AIRPORT customer review : 2 April 2012 by Bob Klare (USA) |
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Rating : 7/10 |  |
Queuing |  |
Cleanliness | |
Facilities | |
Recommended |  |
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The D concourse expansion is now complete, so there is now a new coffee shop and another sundry shop
available. An additional security lane for D looks like it is almost ready as well. In the next year the D and C
concourses will be connected past security, so that will improve the food and shopping options, and allow
everyone to access the sky club in the D concourse. Baggage claim is still a dungeon, due to the low ceilings
and separate areas. A new on-site rental car hub is under construction, which will be a huge improvement
over the current take-a-shuttle-to-someplace-in-the-neighbourhood approach.
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New Orleans Airport customer review : 2 May 2011 by A Wan (UK)
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Customer Rating : 4/5 |
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 | Queuing |
 | Cleanliness |
| Facilities |
Departed from the D gates, the queue for security looked very long but was processed speedily.
The facilities were very limited, but we ate at Jester's restaurant which was surprisingly
good.
New Orleans Airport customer review : 28 March 2011 by Brian Smith (Japan)
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Customer Rating : 3/5 |
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| Queuing |
| Cleanliness |
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Check-in adequate, but the terminals, especially Delta's, are void of options for eating or
shopping. Thankfully there was a Sky Club in that wing. Seemed old and a bit dark.
New Orleans Airport customer review : 3 June 2010 by E Mabley (USA)
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Customer Rating : 4/5 |
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| Queuing |
| Cleanliness |
| Facilities |
The airport terminals were renovated post-Katrina, and the design is much improved with wider
corridors, better lighting and more open spaces. Security queues moved quickly during a busy
holiday weekend. Food, beverage and concession options are bare minimum, limited to
overpriced snack and sandwich shops and nothing reflecting New Orleans' rich culinary
traditions. Road access to/from the terminal was also much improved post-Katrina. The rental
car facility was moved off-airport but is only a 2-minute shuttle ride away.
NEW ORLEANS LOUIS ARMSTRONG AIRPORT review :
8 June 2009 : by M Auerbach
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Customer Rating : 4/5 | |
Went through MSY twice last weekend. Arriving is a breeze. Ground transportation was easy to
find. We had a long wait before departure. Check-in by kiosk was easy, and there is a decent
selection of shops and food landside. Security was fast with a two minute wait at maximum. The
amenities on the D Concourse (Delta) were very limited. Food kiosks (expensive selections).
But there are enough power outlets to make do with a laptop, and some of the gates not in use
had nice panoramic views of the active runways.
NEW ORLEANS LOUIS ARMSTRONG AIRPORT review : 9 October 2008 : by G McGowan
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Customer Rating : 3/5 | |
Old, drab and somewhat run-down. Long walk from concourses thru baggage claim to rental car
counters, then another lengthy walk outside across pickup area to catch a bus to get to the rental
car lots. The one plus-short security lines & pleasant TSA staff.
New Orleans
Louis Armstrong Airport reviewby Ron Kuhlmann
7 February 2008 Customer Rating : 
I had a 0645 departure for Chicago which was one of many at that time. There was only one restaurant
open and it was serving only hot food--not a great option for carry-on-board. If concessions are
granted to suppliers, they need to be open and functioning when the passengers are there -
especially those that deal in food and other on-board needs. Poor marks for this.
New Orleans Louis Armstrong Airport review by T Chapman
26 August 2003 Customer Rating : n/a
Small airport, rarely crowded. Good selection of restaurants. Baggage claim and passenger pick up
area outside baggage is poorly lit at night and dirty. Taxis that pickup at the airport are usually
dirty. Can carry and drink alcoholic beverages anywhere in the airport.
New Orleans Louis Armstrong Airport review by Grant Macpherson
16 August 2003
Easy come and easy go, plenty of facilities, favourite US airport as its stress free.
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