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Customer Review scoring : Da Nang Airport
2.5 Star Rating: Fair
11 reviews

 



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DA NANG AIRPORT customer review :  27 May 2013 by Anders Pedersen    (Denmark)

Rating : 8/10

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Recommended

What a pleasurable new, modern, smart airport, built right after the old one, which buildings now are used for other purposes. Da Nang airport is located in the middle of town and extremely easy to reach and vacate. It is very effective with clear signage, quick check-in, fast security, easy to find lounges, not too many shops, good view from glass facades, and with all the advantages of being a relatively small airport: everything is within reach in 2 Minutes. VN lounge is good, they serve even real food as an alternative to industrial pre-packed food.



DA NANG AIRPORT customer review :  22 February 2013 by TK Hill    (Vietnam)

Rating : 8/10

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Recommended

Very impressive new airport. Clean, spacious and acoustically efficient. Several international carriers are flying into Da Nang these days. Expect DAD to get busier and busier.



DA NANG AIRPORT customer review :  10 October 2012 by Y Khor    (Malaysia)

Rating : 10/10

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Recommended

The new terminal is clean and airy. It is still basic but fine enough for a small Asian airport. The security process was slow, especially when they dealt with Caucasian-looking tourists. However, the rest was amazing and there was a helpful tourist information which is quite visible within the security area. As expected, most members of staff can only manage very simple English but they were quite helpful. The airport is a stone's throw away from town but walking is not quite possible due to government facilities with armed guards lining the way out from the airport. Taxis are cheap and most use the meter + 15000 dong for airport services.



DA NANG AIRPORT customer review :  23 May 2012 by Jamie Mackinnon    (Australia)

Rating : 9/10

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Recommended

The new airport a huge improvement from the dated one next door, the business class lounge with reasonable amenities from buffet style food and cold beer and juices available from the self serve fridge, newspapers in English and free internet available. Comfortable seating with a view to the runway, business class check-in very smooth with your own line for security check, so no waiting. All in all a well designed modern airport, my only gripe is it takes some time waiting for your visa on arrival to process once you get to immigration especially if another flight has arrived, there should be more immigration officers on the counters for a smoother flow of passengers.



DA NANG AIRPORT customer review :  29 March 2012 by T Kimberley    (UK)

Rating : 10/10

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Recommended

The airport terminal is new and has everything you would expect from a new set up. Check-in was swift and there were no delays at security. The departure area is light and airy with a glass wall facing out on to the runway. Plenty of seating and a good range of food and drink options plus a few shops.



Da Nang Airport customer review :  24 June 2011 by C Whittell   (UK)

Customer Rating :  2/5

2 Star Rating   

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Quite unbelievable. Flying in from Ho Chi Minh, we thought 'this looks like a small airport'. Flying out was quite bizarre. The departure lounge is like a bus station waiting area - granny's curtains at the dirty windows and row after row of hard seats. One counter selling water and snacks. Another selling a few books. TV in the corner blaring away in Vietnamese. Smoking area is the corridor leading to the departure gate for Jetstar's flight to Hanoi. Unkempt and dirty, they've obviously given up on the place. Ex-military and you really get the vibe it's for processing only. Thank goodness their new airport next door is almost finished.


Da Nang Airport customer review :  5 May 2011 by D Grinder   (New Zealand)

Customer Rating :  2/5

2 Star Rating   

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Arrived on a VN flight from Saigon. Of course there was a two hour delay, arriving in Da Nang at 7:30 with the other VN flight from Saigon, we were stuck with a million other people (2 A330's I believe) and only one, very slow, luggage belt. Took about 25 minutes for my bag to come through, and as a high school tour group, we had to wait a further 40-45 minutes until the final 3 bags came through. Outside is a mess. Lucky they are building a proper terminal next door, to replace the tin shed they currently have.


Da Nang Airport customer review : 18 November 2010 by D McCarthy

Customer Rating :  2/5

2 Star Rating

In a word - horrible! The most positive thing about this airport is it closeness to the CBD - not that Da Nang is a wonderful metropolis either. God help the elderly/wheelchair customers once they check in and have to navigate 3 flights of stairs - no lift access. As previously mentioned you are plonked in a Waiting area with seats and not much else. Obviously a very old airport which has NEVER been updated. No boarding calls made whatsoever - just noticed everyone rushing towards the ticket counter only to walk down 3 more flights of stairs then plonked on a bus to drive you out to the plane.


Da Nang Airport customer review : 15 November 2009 by Hal Young

Customer Rating :  2/5

2 Star Rating

Airport is very close to town. Was a US military base and it appears that few changes have been done since the US left (even the US "welcome" sign is still on the roof of the original terminal). Check in area looks to be from the US military period. Waiting area is very small. There are no true shops in the departure area only counters like in a department store where a very limited selection of items is on sale. Very limited food and bar service was available. The airport is a big step down from an airport like Tan San Nhat (SGN) in Ho Chi Min City.


Da Nang Airport customer review : 15 July 2009 by Rob Boyce

Customer Rating :  4/5

4 Star Rating

Arrived at Danang from Hanoi: terminal basic but luggage quickly arrived and departure from the terminal was quick after a check at the exit of luggage tags. Plenty of taxis available for the short trip into town.



Da Nang Airport by Ned Hopkins

7 March 2007   Customer Rating : n/a

DaNang was a major US military base and the airport was among the busiest in the world. Aside from the runways, no evidence of the American presence remains (unlike, say, SGN -- Tan Son Nhat -- in HCMC). The terminal is post-war. It's small but serviceable. Check-in for a flight to HCMC was fast at the business class counter; before the economy counter the line stretched a long way. The business class lounge is just beyond the metal detectors; it has drinks, snacks, reading material, and computers with internet connections, but no smoking section. The airport is a short, perhaps 3km, distance from the center of town.
 










 


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