Da Nang Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 33 reviews
5/10
No Skytrax Rating
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8/10

"No complaints overall"

(Malaysia)

Trip Verified | First and only visit to Đa Nang on a transit back in Oct 2022. No complaints overall - easy navigation, not crowded, amenities were up to expectations considering it to be only 3rd largest airport in Vnam. Immigration was surprisingly nice, asked me for a CS survey which I was delighted to do. Staff was also friendly, put me on priority queue to my connecting flight international to domestic. Fast and efficient, everything was done quickly. Would love to fly there again as soon as I get the chance.
Experience At AirportArrival and Departure
Date VisitMarch 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"Food and beverage are too high in price"

(Vietnam)

Trip Verified | Food and beverage are too high in price. It’s not worth. The immigration need to be queued with long line. I really love Da Nang city, so hope the airport could improve it in the future.
Experience At AirportArrival and Departure
Date VisitFebruary 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Food was exorbitantly expensive"

(Australia)

Trip Verified | Appalling. Food was exorbitantly expensive, more so than any international airport I have ever visited. I felt like a cow being milked for money during my final hours in this beautiful country. What a disappointing end to my time in Vietnam. Security staff were extremely rude and inattentive. Long painful lines manned by a a single security checkpoint kiosk (all other security kiosks were not staffed). A number of tacky souvenir stores that all sell the same products at rip off prices. Dirty toilets as well. Make sure you eat (and do anything else that may cost you money) before you travel to Da Nang Airport. The international terminal made me feel like I was being scammed.
Experience At AirportDeparture Only
Date VisitJanuary 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"prices almost like Switzerland"

(Switzerland)

Not Verified | Too expensive - prices almost like Switzerland. Cannot waiting in this airport with prices so high. One coffee $5 dollars. Customs services so bad and the tax is too much
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"Efficient and clean airport"

(Netherlands)

Not Verified | Efficient and clean airport. Just one tip stop broadcasting on your airport tv’s very loud an aggressive films there are children in the airport and it is annoying noise
Experience At AirportArrival and Departure
Date VisitNovember 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"prices inside are appalling"

(United States)

Not Verified | Horrible airport, avoid at all cost. The only airport that charged me for my bag after traveling throughout Asia for a month. The prices inside are appalling, more expensive then the airports in the US. Rude customer service and just utterly ridiculous for a Vietnamese airport. Disgusted with the prices the service and fees. Don’t expect any special services.
Experience At AirportDeparture Only
Date VisitNovember 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Terrible airport"

(Ireland)

Not Verified | Terrible airport. Flew with Qatar Airways, terrible queues, security were on a power trip - just awful and the costs inside are appalling - pure rip-off. It's a shame as could be so great with respect and not trying to triple charge for refreshments, or in case of water 5x the price. Not good when water is a necessity when travelling.
Experience At AirportDeparture Only
Date VisitMay 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Entrance fee is expensive"

(Vietnam)

Trip Verified | Entrance fee is expensive (charged if getting to airport by car/taxi, paid by customer). Nearly no service for late flight. No support when flight is delayed. Wifi seen but not connected.
Experience At AirportDeparture Only
Date VisitFebruary 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"poor signage for connections"

(Canada)

Trip Verified | Terminals are completely seperate with poor signage for connections. No efficient connection between terminals 1 and 2 and no shuttle bus? International terminal is nice. The CIP lounge is great, above average. The prices here are outrageous. The souvineer shops are at least 10x more than prices at the market.
Experience At AirportTransit
Date VisitFebruary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"Outrageous pricing"

(Ireland)

Trip Verified | Outrageous pricing of bottled water, sandwiches and baguettes etc in the departures area. Everything was priced in US dollars not Vietnamese Song. 500 ml water (Evian) at 4.00 USD. The sparkling version was 4.50 USD. Small bread sandwiches 6.50 USD. This is the worst example of airport overcharging I've yet seen. If you are travelling - especially with children - ensure you bring some food stuffs from outside. Aside from this issue everything else was fairly well organised and efficient. Wifi when I was there at least was difficult to connect to.
Experience At AirportDeparture Only
Date VisitNovember 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1 to 10 of 33 Reviews